Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
3. Juli 2019

I went for this app for the review system. It works well. And support system is really helpful (thanks Alice).
Can’t rate 5stars yet since I didn’t tried all functionalities

Le Rhumist
Frankreich
Fast 2 jahre mit der App
22. Februar 2017

At first it was a bit confusing how to set up everything but the support they have is the BEST I have ever encountered. They are very responsive, and will help you with anything! You just need to be patient when they setup the apps to work with your template :) After that everything works great and makes the customer experience AWESOME!

Deal Bud
Bulgarien
24 tage mit der App
9. Dezember 2021

Really responsive and very prompt to offer assistance. I have managed to rectify most of the issues within a day.

Scentkew
Singapur
24 tage mit der App
Growave hat geantwortet 9. Dezember 2021

Hi Scentkew team,

I’m so glad to hear that you enjoyed your experience with Growave🤗. Our team is always trying to make sure users have a great time using our app and it’s great to know that we’re meeting this goal✨.

Thank you for taking the time to share your review❤️.

17. Februar 2022

By far the best app I have come across with tons of functionality. The app delivers everything that is shown above. Tina, Alex and Alice from support team are extremely knowledgeable and give quick solutions.

ZERESOUQ
Vereinigte Arabische Emirate
24 tage mit der App
Growave hat geantwortet 17. Februar 2022

Dear team at ZERESOUQ✨,

Thanks so much for sharing your feedback🥰! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible and it always makes our day when a customer appreciates it✨.

Thanks again and have an amazing day🥰.

21. Januar 2022

The support is great, they did everything I asked them. I can't wait to see how my customers will use this app :)

Candysan
Japan
24 tage mit der App
Growave hat geantwortet 21. Januar 2022

Hey Candysan team 💗.

We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰

We are more than happy you're pleased with our tools as well as the customer service. The whole Growave team appreciates you for supporting us. Happy merchants like you are the best thanks for the hard work we love doing!

Your words are priceless, so you are 😊.

25. Oktober 2022

A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.

Shea Shea Bakery
Vereinigte Staaten
Fast 2 jahre mit der App
Growave hat geantwortet 24. November 2022

Dear Shea Shea Bakery team,

On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.

We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.

Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.

If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.

By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.

We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.

28. Juli 2019

I highly recommend... Growave is so user friendly, adaptable and most of all the team behind Growave are amazing... ! they are always willing to help and always a pleasure speaking to them... Get Growave, you will not regret it!

Girl Buys
Südafrika
24 tage mit der App
9. Oktober 2019

Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.

clover sew
Vereinigte Staaten
24 tage mit der App
2. Mai 2017

Best app ever! I installed this for a wishlist and got much more! They communicate and answer emails and help with installation and fix anything that might not make sense!! I recommend it to all

Yourlamode
Vereinigte Staaten
24 tage mit der App
28. April 2023

Growave has been a great partner for us. Our Success Manager Adeim (Adi) was available for technical support & advice night and day. She followed up on all the customizations we requested as well. We are extremely grateful for her support & kindness. Aizat, who helped us with the intro could not have been more helpful as well. Thank you.

koihappiness
Vereinigte Staaten
23 tage mit der App
Growave hat geantwortet 2. Mai 2023

Hi Koihappiness Team,

We are thrilled to have you as a customer and your positive review has brought us so much happiness! 🥰 We hope to continue our partnership for a long time and bring you even more happiness along the way. 🙏🏻⭐

With love,
Growave team!