Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
16. Februar 2024

Great app that offers a lot of value for money. support is high quality

Aus Opal Store
Australien
Mehr als 3 jahre mit der App
Growave hat geantwortet 18. Februar 2024

Hello, Aus Opal Store,

We're really happy about your great review! It means a lot to us that you think our app is a good investment and that our support is excellent. Making sure you're happy with our service is what we're all about, and your five-star rating tells us we're doing it right. Thanks for picking us and believing in what we do. We're excited to keep impressing you in the future! 🙏😍

Begaiym, Client Care Specialist

22. März 2024

THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end.

Relatively responsive to request, great customer service.

Chiappetta Shoes
Vereinigte Staaten
7 monate mit der App
Growave hat geantwortet 25. März 2024

Hello, Chiappetta Shoes,

Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰

Begaiym, Client Care Specialist

5. März 2024

The support team for this app is one of the best I have ever seen! While I have loved using the app, it has been incredible the speed at which the support team can help customise features to your specific store, its amazing! I was chatting to the support staff, Anna, and she was able to get everything coded and customised specifically to my store within an hour! Amazing. 10/10

Out of Sorts
Australien
18 tage mit der App
Growave hat geantwortet 7. März 2024

Hey, Out of Sorts team,

We greatly appreciate your glowing review!✨ It's fantastic to hear that you've been impressed by the level of support provided by our team, particularly Anna.

Our team takes pride in going above and beyond to meet the unique requirements of each customer, and we're thrilled that we could swiftly customize the app features to fit your store's specifications. Your satisfaction is incredibly important to us, and we're committed to ensuring that you have the best possible experience.

If you have any further inquiries or need assistance in the future, please feel free to get in touch. We're always here to assist you! 💙

Begaiym, Client Care Specialist

7. Februar 2024

Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.

Fresh Beauty Co.
Australien
Mehr als 2 jahre mit der App
Growave hat geantwortet 8. Februar 2024

Hey, Fresh Beauty Co. team,

Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward!

Begaiym, Reputation Manager

8. Februar 2024

Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan

Chado
Usbekistan
8 monate mit der App
Growave hat geantwortet 9. Februar 2024

Salom, Chado team from Uzbekistan,

Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖

Begaiym, Client Care Specialist ✨

14. Februar 2024

As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)

Green Pebble
Vereinigtes Königreich
7 monate mit der App
Growave hat geantwortet 15. Februar 2024

Hello, Green Pebble team,

We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖

Begaiym, Client Care Specialist

31. Januar 2024

So far the support team has been super helpful and assisted us with all design change requests that we had.
We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.

VIVEH
Niederlande
5 monate mit der App
Growave hat geantwortet 1. Februar 2024

Dear VIVEH team,

Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖

Warm regards,
Begaiym, Reputation Manager

16. Februar 2024

A few days ago, I left a bad review, and I felt really bad...because they did follow up on my support tickets, but I didn't read them because they used a different email address.
They reached out to me by phone (yes, by phone) and apologized so many times that I felt really bad.

These guys really care about their customers and their product and I like to support them

Great company and service.

FrappeToGo
Vereinigte Staaten
10 tage mit der App
Growave hat geantwortet 18. Februar 2024

Dear FrappeToGo team,

Thank you so much for your wonderful review! We truly appreciate your kind words and your support of our company and services. 🥰

We're genuinely glad that we were able to resolve the issue and uncover the reason why our messages weren't reaching you. Our team is dedicated to ensuring the satisfaction of our customers, and we're grateful for the opportunity to make things right.

If you ever have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Thank you again for your support and for recognizing our commitment to our customers and our product.

Begaiym, Client Care Specialist

11. Januar 2024

Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work.
Thank you very much and keep it up.
Best regards

La Cigale Shop
Deutschland
Mehr als ein jahr mit der App
Growave hat geantwortet 12. Januar 2024

Dear La Cigale Shop ,

Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙

Best regards,
Begaiym, Reputation Manager

21. April 2024

Easy to work with, very fast and helped make sure all my questions were answered! Thank you!

Raw Island Jewels
Vereinigte Staaten
6 tage mit der App
Growave hat geantwortet 23. April 2024

Hey, the team at Raw Island Jewels,

We truly appreciate your valuable review of the support team and our app. We send you a million thanks for leaving us feedback and expressing your honest opinion 🤗.
Your words motivate us to reach new heights and become even better and better ✨.

With regards,
Begaiym, Reputation Manager 🥰.