Arvostelut (2 136)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 95 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
21. helmikuu 2020

These guys are amazing. Fast response, personalized service. Just amazing. The app in itself is great too.

Margaret M
Kanada
Melkein 2 vuotta sovelluksen käyttöä
14. heinäkuu 2022

Tina was super helpful and was able to resolve my issue very quickly with no hassle at all. Thank you!

The Hemp Drop
Australia
20 päivää sovelluksen käyttöä
Growave vastasi 14. heinäkuu 2022

Dear team at The Hemp Drop✨,

Thank you so much for your 5-star review! ❤️ All feedback is highly appreciated, as it enables us here at Growave to further develop our products and services.😊

Happy Growaving!

21. joulukuu 2020

I added this app to my shopify site to develop a rewards program for my customers. The wishlist has been an awesome addition as well. The number of reviews I get from purchases has increased substantially! The Growave team has been easy to work with and has accommodated just about every change or request I have had. I wish I would have found this sooner!!

AlanaKay Art
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Growave vastasi 22. joulukuu 2020

Dear AlanKaya Art team,

Thank you so much for giving us an opportunity to express our gratitude once again publicly. Thank you a lot for sharing your feedback. We value your input and desire to let us know the details about your experience with us. 🙌🏻

Our customers' fulfillment is our ultimate priority. Our whole team tries hard every single day to realize it. We truly hope to see more glorious years ahead of us.✨

Do not hesitate to contact us in case you need any assistance

3. syyskuu 2020

Im so disappointed in this app. After removing it, because it did not provide anything of benefit to my customers or growth of my store, it has left random punctuation on my site that I can not fix. It's almost like the app wasn't fully developed, and some sort of "residue" was left after removing it.

Chelsea's
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Growave vastasi 6. syyskuu 2020

Chelsea’s, thank you for feedback!
We value the opinions of each of our merchants and take notes to improve the platform.

Please accept our deepest apologies for the bad experience and disappointing you. However, we would like to note that it was not done intentionally. We’re afraid some of the Growave files are still in your theme due to the improper removal of the app.

We would love to make things right and fix any issues caused by Growave. And we would not forgive ourselves for letting you go with a bad impression of our app.

May I ask you to install our app again, thus we'll be able to clear all our files? Without installing our app, regrettably, we have no access to your files to remove lingering code. Promise it will be fixed in no time :)

Our team has sent a couple of emails with explanations of why it happened. Hope you will be able to give us a chance to fix everything.

You can just hit the Live Chat button on our website, contact support@growave.io or we can jump on a call to discuss this.

7. tammikuu 2017

Before socialshopwave, I was trying to install YOTPO but the installation did not go through. I contacted their support team and they did not respond for one week. So, I threw them out, started looking for a good review app and came across socialshopwave. Social shopwave has fantastic features. Besides reviews, I have been wanting to use Instagram galleries which they have. I am intrigued by their community feed. It provides proof that visitors are purchasing. Then today itself, a visitor emailed me asking me to notify him when one of our products becomes available. That is exactly what their wishlist and automated email feature can do. It is super to have all the features in one place.

Last but not the least, when I was checking out their website, I started talking to Kalys from customer support. He answered all my questions and took lot of time to satisfy me. After my disastrous experience with YOTPO, I loved talking to Kalys. Eldar and team also were very quick on integration. Social shop wave's customer support is top notch.

Mish Mitakin
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
3. lokakuu 2021

Love this app which combines several key functions altogether running seamlessly. And more important, the customer services are fast, responsive and helpful. Give it try!

Freshlite HK
Hongkong – Kiinan erityishallintoalue
20 päivää sovelluksen käyttöä
Growave vastasi 4. lokakuu 2021

Hi, Freshlite HK team!

Thank you very much for your honesty and for making our start of the week awesome. We all are super happy to see you satisfied with us and hope our relationship will become a strong and unbreakable bond, we will do our best to make it happen 🤗.

Our Customer Support team enjoys assisting every customer with any of their queries, and we always strive to exceed the expectations of each of them. We would love to help you further and make the growth faster and easier. Please don't hesitate to reach us anytime, we are always here to help you 💗!

Wishing you a fantastic week ahead ✨!

12. syyskuu 2020

Brilliant app gets the job done and the customer service cannot be faulted. They go above and beyond to help their customers

rainbowtyger
Yhdistynyt kuningaskunta
Melkein 2 vuotta sovelluksen käyttöä
Growave vastasi 14. syyskuu 2020

Thank you for a lovely review, Rainbowtyger !💕
So glad you found Growave useful, we strive to actually bring value and enhance shopping experience for customers.
Our Support team carefully analyzes each shop and finds the best solution for store design. Support team will be delighted to see your praise.

Muokattu 22. huhtikuu 2020

I had an issue the the team was quick enough to resolve it. Really appreciate it. Hope they continue their good customer support.

The Veshti Company
Intia
Yli vuosi sovelluksen käyttöä
16. kesäkuu 2021

The customer service is exceptional. I can't thank them enough for kindness and efficiency every time i needed their help.

E-Shop - By Mudstories.fr
Ranska
Yli vuosi sovelluksen käyttöä
Growave vastasi 17. kesäkuu 2021

Heya E-Shop - By Mudstories.fr 🙋‍♂️,

Thank you for the wonderful feedback and for taking the time to share your review with us 🤩.

We always try our best to perform excellent customer support to our clients, and it’s so pleasing to know that our efforts and hard work resonated with you ✨.

Thanks a lot for choosing us.

24. elokuu 2022

Very disappointing since the update. I am usually very happy with Growave but the Instagram feature stopped working for over a month now. I reported the issue immediately and no one is able to help. I used to display our influencers Instagram pictures with a specific hashtag and tag the products. Now this does not work and I can only display and tag pictures posted on our IG account (not pictures from a specific hashtag). I would change my review as soon as this issue is fixed.

CHUU
Hongkong – Kiinan erityishallintoalue
Yli vuosi sovelluksen käyttöä
Growave vastasi 12. syyskuu 2022

Dear team at CHUU,

I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention🙌🏻.

Regarding your query, I'd like to kindly let you know that our app gives a signal to Facebook via the API, but Facebook's tokens are coming in invalid due to the hashtag posts not being displayed. However, our dev team worked with the Facebook support team and we were able to fix the issue.

I have sent you multiple messages and would really appreciate it if you will get back to me in order for us to make sure everything is working correctly🤗.

We appreciate your time and do hope that you will reach out to us soon✨!