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I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche.
Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box.
However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys.
Did I mention, that all of the support was free? Thanks again!
Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.
Hey, the team at Shaving Time! 💜
Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌
Please let us know what we can do for you.
Aidana,
Growave Support team.
I used this app to help me add a wishlist to my store, but I could not have been more pleased with all the features available even for my basic plan. I am able to do a rewards system with my customers and they're able to earn points to get rewards; which essentially helps them spend more. I was even having a problem changing something and the customer support I received was great! I got help from both Nurila and Aiperi and they were so helpful and pleasant! Great app.
Hi the team at Carrington Beauty, 💕
Thank you for the detailed review of your experience with our app and the first touch was great with us, we highly appreciate it! It is our privilege to assist and serve our valuable customers. 🤗
Happy Growaving✨!
Not used too much yet - but looks great and the support and service is really good - just about to get into it now - I will come back and let you know how it goes!
Awesome app and even better customer service!
love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.
Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.
Hi team of Collect Paris,
Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated.
Aidana and Alex pass their best wishes to you 🫂!
Please reach out at any time you need their assistance! The support team is always happy to take care of your queries!
Happy Growaving 🎉!
Amazing and super fast customer care. I'm improving this app in a new website to reward my customer for each purchase. In addition, I added the IGC in the homepage, in order to create more engagement with our customers.
Greetings of the day team at Mesauda Nail Pro!
What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words and we are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth 😍🙏🏻!
Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters 💗!
We've been using for the trial period mainly being interested in social login, wish list, comments. The full app has a lot of features and we just tested some of them. All worked beautiful and the support was great. We needed some customisation and advices which we got in a very efficient way.
We are now working to see how the board wishlists are working. So we continue to count on their support.
I highly recommend this app with fast response getting new customers and keeping them in line with the shop news.
Great application. Eldar is very helpful. Very good customer service. The application has a lot of options and everything is working very well. Thank you!