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A very decent app and Alex from customer service is super responsive to follow up with my technical queries. Thumbs up!
Hi Annie's Pantry team,
Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰
It's really easy to upload Reviews yourself & they show immediately on your site. Looking forward to trying the rest of their features soon!
This app is awesome and the customer support has been unbelievable and always very fast. Thanks Kalys.
Customer Service is like no other. They really are very helpful and quick to respond. I couldn't get the app to integrate properly with my premium theme but Eldar was very helpful and got it done right away. Can't wait for my customers to begin using the features.
Update 28-09-2022: The "Inclusive tag" functionality within the Rewards program setting "ways to spend" does not work. When a user attempts to save tags "inclusive tags" in a custom discount option, the user receives a "Something with wrong" error message - and the settings do not save. This means you cannot separate ways to redeem rewards between program tiers like GOLD | SILVER | BRONZE - all customers will see all ways to redeem options regardless of their tier. This is a persistent bug that has been ongoing for over 3+ months now and is still unresolved. Whilst support is very accommodating and fast to respond to requests for updates on this bug it does not remove the fact that the bug is critical to the core functionality required to administer rewards tiers "ways to spend". I'm hoping for an expedited solution to this issue or else we will have to move to another platform because Growave does not work the way it is supposed to regarding the Rewards program functionality. I'm not sure how other merchants are not having issues with this bug. I'd love to know a workaround if one exists. Initial review 23-05-2022: Growave is a great solution to consolidate multiple apps into one cost basis. We have migrated from for other solutions into Growave which saves us operational time and reduces our costs. We have had a few minor support requests to help get us up and running and the Support team has been great - thank you Alex and Tina. We recommend to you Growave for your reviews, rewards and wishlist functions for your Shopify store.
Hi Ellus & Krue team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us. Thank you for choosing Growave. We’re here for you anytime 🤗.
Happy Growaving 💙
Love the concept of everything in one app, Great functionality of all the apps in there. The best thing is that he support is really fast in responding and resolving the issues. I required a lot help configuring and these guys were always available which made the job quickly done. I would definitely recommend Growave!
Hi Dazzledvenus team,
We truly appreciate your valuable review of the support team and our app.
We send you a million thanks for leaving us feedback and expressing your honest opinion 🤗.
Your words motivate us to reach new heights and become even better and better ✨.
Sincerely,
Growave team 🥰.
I've only had this app about a week, but the support team has been SO helpful with any questions I had along the way getting it all set up. Super easy to use too! Love that it's an all-inclusive type app so I'm not having to manage several apps. I recently had an issue with my cart icon not displaying and they literally had in fixed for me within an hour! So grateful!
We are incredibly grateful for the wonderful review that you wrote, designtwentyfive. ❤️ Thank you so much for taking the time to share your positive feedback.
Growave is an all-in-one platform that includes multiple apps in one dashboard. It allows our customers to not having to switch dashboards to manage several apps, and we are so happy to see how you are enjoying it and already taking the most out of each of our apps! ✨
Please, don’t forget to also tag your products on gallery photos, to make them shoppable. 😍
We always try to make our customers' experience with our app as smooth as possible, that’s why our support and development teams are always there to answer all your questions and to fix faced issues in a timely manner. Your gratitude for our service just lets us know that we are doing our job right.
Thank you for trusting us. 😊
This great app provides very important features that can be found in one place. The app works perfect and easy to install and edit language also. The customer service is excellent with quick response on chat as well as by email with fast solutions! Highly recommended and we will keep on using the app on a constant basis!
They customised the app for me as if i was a paying customer. The app now fits into my colour scheme. Very impressed!
I am currently using all applications and found them really useful and interesting.
There are so many options to discover and to use.
The customer service is the best!!! They are always ready to help and understanding.