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Great APP and EXCELLENT customer service and support. I received a prompt response every time I emailed support. When I had questions integrating the code on my own, their support team installed everything for me and made sure it was working smoothly. Easy to work with and top notch!
Tattu is super helpful! Really can't express how helpful she is with all the support. The app itself is really great. I prefer this aesthetic much better than all the other review apps. Not hating on the others but Growave just looks much more professional. Cheers guys
Great app, Combines a bunch of features together instead of buying them separately from different apps. great customer service.
I use the app for reviews and Wishlist mostly but its all good, and they have the best customer service experience of any app I have tried on the shopify app store.
I'd join for the customer service alone! Very helpful & communicative. The app itself awesome for a good price.
Hi there, Spul Team 🤩.
Thanks a lot for sharing your love with our Team. It's such a pleasure to hear that our service meets our dear merchants' expectations. We are always working on Growave's services daily and we are super happy to know, that we are being helpful to you 💙.
We strongly believe in fruitful cooperation for many years and from our side, we will do all possible for that🤗!
Great app and outstanding support.
Really awesome app with some really great features. The support & dev team have been super helpful and very quick to respond. Tattu has been especially helpful in helping me get custom features in for my store! I'm using the Wishlist and the Social Log in features for now, they are really easy to use :)
These guys are amazing. The app itself is fantastic - I looked around forever for a wishlist that worked well with my store and had all the features when I stumbled onto this app. It provides the best wishlist features I've seen AND lots of others. The social login feature is great, as well as the sharing. I look forward to using the other features (such as reviews) once the site gets going further.
However, the best part so far has been their customer service - it's spot on. I worked with Kalys for over an hour on their support chat to make the app work perfectly on my website. I then spoke with the CEO, Eldar, over e-mail a number of times for various help and support. They were both professional, quick to respond, and 100% successful in helping me every step of the way.
Thanks guys, sincerely.
If i could give 10 stars I would, really.
The support helped me to integrate the app completely and add a few design alterations that I requested, after sending the design alterations i thought that i asked for too much and though that nothing would be done, but in a few hours of writing the request the got back to me with all the changes completed.
Will add this app on my other 2 shopify stores asap.
Thanks alot!
I recently began using the Growave app and have found it nothing but useful and amazing! The customer service team has been exceptional in assisting me with any issues I have. As well, the process of integrating the wishlist button, reviews and rewards onto my website was smooth, however, when I faced challenges, the customer service team in collaboration with the technical team were always there to assist me! All I can say is that this is a beautiful/very useful app, with a top-notch team behind it. Update - as of August 13th 2021, I am updating my review to give further praise to the team at Growave, especially to Tina & Alex who are part of the support team, and the Dev team as they have truly provided support to me like no other company ever has with my business. Let me give a back story. About a week ago I learned that the Shopify theme I was utilizing for my store had released an update and so during the weekend I was working on updating my site. Accidentally, without remembering to save or duplicate my original store version, I deleted it. It felt like my world was over. All the months of work are all gone including the integration done for me by Growave. Over the week, with an incredible effort from myself, my cofounder, and my team, we were able to piece the site back together. Unfortunately, Growave's integration was lost. In my mind, I could only imagine the backlash I was going to receive from the Growave team as they were supportive and they went over and beyond with the first integration, now I have to tell them I deleted all the code and they will have to help me redo it (Keep in mind if I had received backlash for that they would have been absolutely justified). However, I informed Alex and Tina about what had happened and they met with so much love, sympathy, and understanding. They were so kind and amazing to me and worked with the dev team to integrate all the features and get my site back to the amazing way it used to look. I know this is such a long review but I just want to thank Alex, Tina, and the Dev team for all their effort. It means a lot to me and thinking about how everything played out makes me want to cry with tears of joy. Thank you so much to the entire Growave team for all they do and I know as my company becomes successful I will continue to tell this story and let people know how Growave was a company that contributed significantly to my business success! Thank you all again. Love you all.
Heya wonderful MHD team 🍂,
Wow! Just wow! This is such a detailed and very accurate review that you left on us. It was really interesting to read all the points you mentioned and there is nothing else we could do, but to assist and help you get your setup back cause we know how important it is to you 💖.
Our culture is based on a customer's feelings and we do make it a top priority in any case. We always strive to help every merchant with any of their queries and it is just wonderful to receive reactions back. Our job is a present, and your honest words are a priceless gift that we could ever receive.
Not only Dev team, Alex, and Tina work for you, but the whole Growave, every member of our wonderful company. This has been an another-level challenge to make things work including every customer's wishes, but we continue making it every day and we totally know that it is absolutely worth it 🎁.
We truly appreciate your feedback, and wishing you all the best 🎉.