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First of all I have to say that Eldar and his team do fantastic customer support.
The app has a bunch of useful social features and could replace several other apps at the same time.
It wasn't a great fit for my store since I would have to move up to one of the higher paid plans.
I think it would be a solid app for stores in early stages though.
The application is very good and easy to set up! The support is very responsive and we thank them for all their help!
Dear Jamila and hadijewelry team ❣️!
Thanks a lot for your 5-star review! We sincerely appreciate your feedback 💛.
And we’re so happy to have you as a customer. You’re welcome to come again anytime 🥰.
They are by far the best company I have ever worked with. They definitely knowthe coding of Their product. I worked with others on different things and they had now idea how things they made were coded. They made any issues go away very fast. Very Happy with them.
If you want to use Klaviyo with this app - STAY AWAY! The integration used to be good, but since they redesigned the app, the integration is brutal. The timing dosen't trigger emails through klaviyo. I've been trying to deal with their customer service in Kyrgyzstan for 6 days and I keep getting this message "Please let me clarify this moment with the developers and get back to you!" The first line doesn't have answers for anything. $99.99 a month for a brutal app - STAY AWAY
Hi, the team at ChargeTab,
We are terribly sorry to learn that we have let you down😔. We sincerely appreciate you bringing this to our attention since we are always looking for ways to improve.
I'd like kindly let you know that we have fixed all of the issues with Klaviyo and now everything should work smoothly. I really appreciate your constructive criticism that allowed us the opportunity to improve and do better🙌🏻.
We would appreciate the opportunity for a second chance. I would also like to talk to you personally to ensure that we take all the necessary steps at providing you with the 5-star experience we are known for✨.
Growave is super useful!! There are so many great features and they work seamlessly. The support is also nice, responsive, and helpful. Highly recommended!
Dear Team at EN-JI😊
We are so happy you are enjoying our app and services! Thanks for the positive feedback and review!🌟
We're thankful for customers like you and are super excited to be able to contribute to you and your business's success🤩Thank you so much for recommending us! It`s much appreciated🙌
Best wishes, your friends at Growave🤞
So far I am very pleased with this app.
I'm still in the trial period but it was easy to set up and integrate, and in the few instances I had issues it was incredibly simple to get assistance.
Customer support is prompt and helpful, and willing to make individual changes to suit the customer.
So far I'm fairly sure I'll be continuing past the trial period.
Hi, the team at Thunderhead Studio,
We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you 💖.
Happy Growaving✨!
Customer support is excellent, very quick response and patient. The app really help to get orders, reviews and number of signups increased a lot. I like this app. However, the reporting / analytic functions are quite disappointed and not user-friendly.
I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button.
I asked to make this button visible right away, but it seems impossible to implement. I'm not satisfied at all.
Hello Blondesister team,
I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere apologies for the challenges you've encountered while using our platform.
I'm truly sorry to hear about the difficulties you've faced in customizing the rewards page and the visibility of the login button. Providing an intuitive and seamless experience is paramount to us, and I regret that we've fallen short in meeting these expectations. 😥🙏
Your feedback is being taken seriously, and we are currently in discussions with our development team to address the concerns you've raised. We are committed to working diligently to rectify these issues and ensure your satisfaction.
Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is instrumental in helping us improve and serve you better. Thank you for choosing us; we greatly appreciate your trust, and we assure you that we will strive to enhance your experience working with us.
Begaiym, Client Care Specialist
I am very happy with the fact that SocialShopWave support, Eldar installed the App for me very fast. So, the service looks good. Victoria at Shopify told me that I have to wait three days for the App to work, so, I will write a new review, in a week when I see some result.
Thank you Eldar for your big help, I was eager to get the App installed, so, for now I am very happy.
Thank you again !!!
The app works amazing, it's easy to set-up, very customizable and the support team helped me further customize all the elements not reachable through the setting
I have nothing but kind words for you guys! :)
Dear Nerd Castle team,
Thank you so much for your wonderful feedback! 💖 We're thrilled to hear that you're enjoying our app and that it met your customization needs. Our support team is always here to assist you in getting the most out of our product.
Your kind words mean a lot to us, and we truly appreciate your support. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! 🤗
Begaiym,
Reputation Manager!