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Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.
Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns.
Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.
Hello, Chewy Pawz team,
Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰
We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you.
Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here.
Thanks for choosing Growave. Here's to more good times together! 🤞💖
Best regards,
Begaiym, Reputation Manager
We’ve been using Growave for while. I have nothing bad to say. It’s very well made and their developers and CS are extremely responsive and accommodating.
Good day team at Flipcrêpes 😍,
Thank you for being our valued customer. It has been a pleasure to serve you. It's In a World, filled with so many choices and possibilities, we thank you for selecting us.
Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day.
Once again thank you very much and please kindly be informed that we are always here for you ❤️
Really fast customer service. Customers are engaging with the features of the app!
Without question, the customer support is really outstanding. They have been very helpful and answered all my queries. Even helped set up the app for me. I love the integration of the social login app into my store and I like it. Thank you so much.
Hi team at Hideki Ocha, 🤗
We are extremely happy and grateful for your time and review. Thank you so much for the support, love, and appreciation that you put in these words. If only you knew how much you have inspired us and lifted our spirits, thank you so much for this magnificent contribution.
Day by day we put every effort into Growave and the customer support, we do impossible things possible, and the moment our job is appreciated, we feel so proud and delighted. Thank you so much for giving us these incredible feelings. 💖💕
Always be sure that we are just an email away if you need any assistance. 💌
This has been one of the best customer support experiences we've got in a long time. Not just the app is amazing, but the team behind it is also very professional and experienced. Definitely recommend using Growave to boost your customer engagement and retention. It's one-of-a-kind.
Greeting of the day team at Animegami Store (UK) 🙋♀️!
What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words 😍🙏🏻. Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you 🥳.
Happy Growaving!
This app does a lot very well. What's amazing is that the developers are very happy to help tailor the apps to fit your needs. Their customer service is outstanding!!!!
Good day team at Trini-T Ministries😍
We are so thankful that you found the time and left us that awesome review and rated your experience with us as a 5-star✨!
We are happy to work with you. The whole team at Growave does its best to treat every customer with love and thank you a lot for appreciating and noticing our efforts to make your journey with us wonderful and amazing😇
We feel lucky to have you as our customer!💖
Best wishes,
Growave Team🤞
Growave was perfect for consolidating multiple apps into one and launching our first loyalty program. The team at Growave are incredibly supportive and prompt with any queries. It is both easy and seamless to set up and has been running smoothly. Would highly recommend!
Dear team at Rusty Australia,
Thank you so much for the review💖! We’re thrilled that you were satisfied with our services and app. It lets us know we are making customers happy and doing something right🤗!
Thank you again for taking the time to share your feedback with us – it’s always appreciated✨.
This app is awesome! Great functionality, pretty easy to use, and customizes beautifully with our website! The customer service and Alex are amazing! Always available to help answer questions and often even help outside of their scope with customizations. Can't recommend enough!!
Dear team at A Cottage in the City✨,
It makes our day to hear that we were able to provide you with 5-star service. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you🤗!
We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do❤️.
Great support and app! Very fast response time! We wanted to modify our layout, and they made it possible! Highly recommend!
Thank you very much for your endless support! We were happy to apply small modifications to make your website look awesome!
It’s such a pleasure to be part of your team. We believe that together we can achieve the greatest goals! :)