Recensioni (2.136)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 20 maggio 2020

This app is very easy to integrate and the support team is friendly, responsive and very helpful! Recommended for anyone looking for a quality app with great support.

Live Allure
Stati Uniti
Quasi 2 anni di utilizzo dell’app
30 agosto 2021

I love it Thanks a lot for all the help. Franchement l'équipe est super ils te répondent en très mpeu de temps Thank you Alex

AZOP
Francia
Quasi 2 anni di utilizzo dell’app
Growave ha risposto 1 settembre 2021

Our greetings team at AZOP!

Wow, why so sweet 🥰. Thank you very much for being so kind to us and for sharing your experience with everyone here. We are so happy to see you in our big Growave family.

Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.

Merci beaucoup de partager votre expérience avec tout le monde 💗!

4 gennaio 2023

Growave is such a great app - has helped me consolidate several apps into one, reducing complexity. The support team are really great, very responsive and very happy to help.
I would definitely recommend Growave.

Aleemahs
Australia
Quasi 2 anni di utilizzo dell’app
Growave ha risposto 5 gennaio 2023

Dear Loan and team at Aleemahs!🥰

Happy New Year! And best wishes for 2023.🥂✨🎄

We do appreciate your amazing review and your made wonderful start our year by your kinds words. 🙌 We do love to help you always and thanks for choosing us for your beautifull store. 😍

21 febbraio 2020

These guys are amazing. Fast response, personalized service. Just amazing. The app in itself is great too.

Margaret M
Canada
Quasi 2 anni di utilizzo dell’app
15 febbraio 2022

We've recently started using this app. It's great to have the product reviews showing subtly on every page. The customer service I needed to edit the Rewards tab was really helpful.

Standard Procedure.
Australia
Quasi 2 anni di utilizzo dell’app
Growave ha risposto 16 febbraio 2022

Dear Standard Procedure team 🙂,

Thank you so much for your 5-star review and valuable feedback 😊. Sure thing, we think it is a very good setting too.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

We are very happy to have met your expectations 💜.

21 dicembre 2020

I added this app to my shopify site to develop a rewards program for my customers. The wishlist has been an awesome addition as well. The number of reviews I get from purchases has increased substantially! The Growave team has been easy to work with and has accommodated just about every change or request I have had. I wish I would have found this sooner!!

AlanaKay Art
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Growave ha risposto 22 dicembre 2020

Dear AlanKaya Art team,

Thank you so much for giving us an opportunity to express our gratitude once again publicly. Thank you a lot for sharing your feedback. We value your input and desire to let us know the details about your experience with us. 🙌🏻

Our customers' fulfillment is our ultimate priority. Our whole team tries hard every single day to realize it. We truly hope to see more glorious years ahead of us.✨

Do not hesitate to contact us in case you need any assistance

3 settembre 2020

Im so disappointed in this app. After removing it, because it did not provide anything of benefit to my customers or growth of my store, it has left random punctuation on my site that I can not fix. It's almost like the app wasn't fully developed, and some sort of "residue" was left after removing it.

Chelsea's
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Growave ha risposto 6 settembre 2020

Chelsea’s, thank you for feedback!
We value the opinions of each of our merchants and take notes to improve the platform.

Please accept our deepest apologies for the bad experience and disappointing you. However, we would like to note that it was not done intentionally. We’re afraid some of the Growave files are still in your theme due to the improper removal of the app.

We would love to make things right and fix any issues caused by Growave. And we would not forgive ourselves for letting you go with a bad impression of our app.

May I ask you to install our app again, thus we'll be able to clear all our files? Without installing our app, regrettably, we have no access to your files to remove lingering code. Promise it will be fixed in no time :)

Our team has sent a couple of emails with explanations of why it happened. Hope you will be able to give us a chance to fix everything.

You can just hit the Live Chat button on our website, contact support@growave.io or we can jump on a call to discuss this.

7 gennaio 2017

Before socialshopwave, I was trying to install YOTPO but the installation did not go through. I contacted their support team and they did not respond for one week. So, I threw them out, started looking for a good review app and came across socialshopwave. Social shopwave has fantastic features. Besides reviews, I have been wanting to use Instagram galleries which they have. I am intrigued by their community feed. It provides proof that visitors are purchasing. Then today itself, a visitor emailed me asking me to notify him when one of our products becomes available. That is exactly what their wishlist and automated email feature can do. It is super to have all the features in one place.

Last but not the least, when I was checking out their website, I started talking to Kalys from customer support. He answered all my questions and took lot of time to satisfy me. After my disastrous experience with YOTPO, I loved talking to Kalys. Eldar and team also were very quick on integration. Social shop wave's customer support is top notch.

Mish Mitakin
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Data modifica: 19 maggio 2023

It's a great combination of features and price. Plus the support is solid.

I've been with growave for a couple of years. But I'm not satisfied with the progress this app has (not) made in visual design. Nothing has changed.

The overall visual design of the app is mediocre at best which doesn't help convert visitors very well. It feels very early 2000s.

Growave needs to focus on design. We need more modern looking widgets and alternatives to the slider design for reviews. Why does it have to look so bad? Please look at Loox or other competitors which have card based design and grids.

NOTE: I'm NOT talking about the Admin area. I'm talking about how the app looks on websites. Particularly the reviews.

Coveralls
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Growave ha risposto 19 maggio 2023

Hi, the team at Coveralls,
Thank you so much for your valuable feedback. Our team always ensures that you like our platform and that all your queries and requests get fulfilled quickly! 💖

We are always ready to go the extra mile to provide our friends with the highest quality care, and the fact that you have highlighted this means a world to us!😇
Thank you for making our day brighter! 💖

And thank you for pointing out the design of the features in the stores. There is always room for improvements and we working on it to make customers' experience great! ⭐️

Happy Growaving! ❤️

12 settembre 2020

Brilliant app gets the job done and the customer service cannot be faulted. They go above and beyond to help their customers

rainbowtyger
Regno Unito
Quasi 2 anni di utilizzo dell’app
Growave ha risposto 14 settembre 2020

Thank you for a lovely review, Rainbowtyger !💕
So glad you found Growave useful, we strive to actually bring value and enhance shopping experience for customers.
Our Support team carefully analyzes each shop and finds the best solution for store design. Support team will be delighted to see your praise.