レビュー (2,150)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2016年10月18日

good app, a little daunting to get around first, but once you figure it out, its all good! just sits in the background and works. support is quick and responsive as well. Cant ask for more :-)

Hoglights
オーストラリア
アプリの使用期間:9ヶ月
編集日:2017年1月5日

This app works amazingly! It does everything i want it to and more ... Love all the features combined in one app that requires you to go out and buy separately. The support staff is amazing with great support. They will fix any issue you may have and you dont even need to give them access to do it. Someone, they can just modify and add the changes you need.

Highly recommended.

Gearbuyz
アメリカ合衆国
アプリの使用期間:9ヶ月
2014年12月16日

It's not only the App that's great, but the technical support team too. They actual wrote to me, offering their support for free and it was quick. I'm loving it!!! The App increases my store's visibility

The HairBox
アイルランド
アプリの使用期間:9ヶ月
編集日:2020年6月23日

This app is all what you need. It’s easy to use and it has everything. The team has been incredibly helpful and very knowledgeable in all areas. They also spend a lot of time helping me more than I expected. Thank you all the team!

Elepanta
中華人民共和国香港特別行政区
アプリの使用期間:9ヶ月
2020年7月27日

I am a "non" developer working to manage my entire business on my own including building a website and working through concepts like customer retention and conversion. I tried two other apps but this one had the customer services I needed to make the work. They are responsive and fast. They helped me pull in my old customer list and when I missed a step they gently walked me through the integration to make it work. My customers love having rewards and I use it as giveaways now. I am super grateful for their help and support.

Rindleshire Leather Co.
アメリカ合衆国
アプリの使用期間:9ヶ月
2014年11月6日

Fantastic idea and great execution. The team at SocialShopwave has been very helpful to my questions and has provided great support thus far! Excited to see what the new updates will be...

I'd like to see star ratings on product thumbnail and a better mobile web display for responsive themes. Keep up the good work!

Chay Inc.
アメリカ合衆国
アプリの使用期間:9ヶ月
2022年2月7日

Great support - We were combining sites and they helped transfer the questions/answers and reviews over from the old site to the new site.

Bimson Power
イギリス
アプリの使用期間:9ヶ月
Growaveが返信しました 2022年2月7日

Hi Bimson Power Team!

Thanks a lot for your valuable review 🤗.
We always strive to fulfill the expectations of our beloved customers and it means a lot to us to know your thoughts about the efforts we put into work. We do appreciate your kind words and are ready to help you further on your journey with us.

All the best,
Growave Team ❤!

編集日:2019年6月21日

this is a very nice app ..........................................................strongly recommended !!

Letsgearup1
インド
アプリの使用期間:9ヶ月
2017年3月22日

It is one of the best experiences we have online. The socialshop wave team is very nice and fast. They could easily solve our problems in a very short time. The app itself is powerful plus an helpful team - we have got a lot more than what we expected. Superb experience!

The Classy Jr
中華人民共和国香港特別行政区
アプリの使用期間:9ヶ月
編集日:2023年5月4日

I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!

EcoKidsLand
ベルギー
アプリの使用期間:9ヶ月
Growaveが返信しました 2022年10月7日

Dear team at EcoKidsLand,

Thank you for taking the time to update your review, our team highly appreciates it! 😇

Please be assured that we took into account your feedback and made a huge effort to improve the skills of our Support team. Thank you for helping us to be better ✨.

We truly believe that you won't face any issues you mentioned in your review since our team sincerely regrets about them and already eliminated them.

Please feel free to reach out if any time. The support team is 24/7 is here to assist you. 🙌🏻