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Die Funktionalitäten der App sind genau das, was wir aktuell für den Community Aufbau benötigen. Die Einführung der App wird durch eine Checkliste super einfach gemacht, mit einer sinnvollen Reihenfolge und den notwendigen Schritten um sie korrekt in das bestehende Theme einzubinden. Daran könnten sich andere App-Entwickler mal ein Beispiel nehmen. An zwei Stellen hat es bei unsgehakt, aber das hatte der Support innerhalb von Minuten gelöst. Auch auf Wünsche zur Layoutanpassung ist man in kürzester Zeit eingegangen. Also von unserer Seite eine klare Empfehlung!
Dear shopstartups - Entdecke kuratierte Startup-Produkte,
Vielen Dank for your outstanding feedback!🤩We're delighted to learn that our app's functionalities align seamlessly with your community-building goals. Your positive comments about the user-friendly introduction and the helpful checklist are greatly appreciated. We're thrilled that our support team swiftly addressed any issues you encountered. Your recommendation means a lot to us, and we're here to provide continued support.
Wir freuen uns über Ihre klare Empfehlung und stehen Ihnen stets zur Verfügung. Vielen Dank für Ihr Vertrauen! 💙
Best regards,
Begaiym, Reputation Manager
SUPPORT
Hi there, UNTOUCHED UNITED team,
We're over the moon to receive your 5-star review!🤩Our support team works tirelessly to ensure every customer's needs are met, and we're thrilled to hear about your positive experience. Thank you for choosing us, and we're here for you whenever you need us! 🫶
Begaiym, Client Care Specialist
Good
Hello, AMMSUN Beach Umbrella team,
Your 5-star review has truly made our day brighter! We're delighted to learn that you've appreciated our service. Our mission is to ensure our customers' satisfaction, and your review reaffirms our dedication to that goal. Please know that we're always here to assist you with any questions or concerns you may have.
Thank you for choosing us! 🥰
Begaiym, Client Care Specialist
Hi, I am not using the app, how can I delete all the data in my site?
Hi, Sonia and the team at ALECRIM.lab,
It is Ayana from the Growave support team 💫 . Thank you for reaching out and leaving us a review.
Regarding your question about deleting all data from your site, we can assist by asking our dev team to remove any remaining code from our app. To do this, we'll need access to the Apps, Themes, and Settings sections of your Shopify store. Please share the collaborator code with us at support@growave.io so we can proceed with the request. We have also sent this information to your email, so please kindly check your inbox.
Thank you in advance! We look forward to assisting you.
Ayana,
Customer Support Team ❤️
Alles in allem sehr gut, Service wirklich perfekt. An den Übersetzungen ins Deutsche sollte gearbeitet werden, hier gibt es viele Fehler.
Hallo, JAMILA Jewelry team,
Thank you for taking the time to leave a 5-star review. We appreciate all our customers' feedback, and your opinion means the world to us.
We also want to express our gratitude for bringing to our attention the translation errors in the German language. We will take note of this and work on addressing and improving those issues. Your support and feedback contribute to our continuous efforts to enhance our services.
Vielen Dank, dass Sie sich für uns entscheiden! 💙
Begaiym, Reputation Manager
Edit: 9 years on and we're still happy with the constant development and excellent customer service.
It's been such a pleasure integrating SSW in our new website. There are so many great features here that we'd have to use four or five other apps to get the same results. And there's a few features that you can't even find in other apps at all. SSW is such an amazing social toybox, that we will be rolling out the features gradually and build a marketing campaign around them! SSW will be the first app I install on all future websites.
I've had to get in touch and ask for support from many app developers over the last two months and no one was nearly as responsive and supportive as Eldar and his team! And our SSW account is still on trial and haven't paid them a single penny yet. Incredibly caring and attentive customer care and tech support. I don't even think I ever got a negative response on any of my crazy requests - the closest Eldar came to "no, sorry" was "no, sorry... not right now but we're working on this feature and we'll be launching it very soon". And he has kept his word, with new features launching while we are still setting up.
Social Shop Wave has a great ecosystem of useful apps bundled in one and some of the best customer care I have encountered. Keep up the good work guys, you're onto something special.
A really good app - looks good and works like a charm :). The same applies to support - Eldar has been really helpful and fast to answer.
Highly recommended!
Love all the features! Make my site much more fun !! Customer Service is OUTSTANDING!!
Before installing this app, I had to use many apps for some features like wishlists, reviews and social login. But SocialShopWave has all the features I need for my website. And this team is always trying to add new features and new updates.I recommend the app. Especially I highly recommend the app, if you need all the features.
Our site isn't live as yet but this is a simple, fuss-free, fun app that really does make a lot of your work simpler when it comes to login, sharing, wishlists, etc. It's an all-round app and we do recommend it! Eldar's service is SUPER QUICK and SUPERB QUALITY. Thank, Eldar - will be pestering you for some more customization today though... :D