レビュー (2,151)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
編集日:2023年12月5日

good support

Herzschmuck Schweiz
スイス
アプリの使用期間:4ヶ月
Growaveが返信しました 2023年11月22日

Dear team at Herzschmuck Schweiz,

Thank you for sharing your 5-star review! We're grateful for your feedback and thrilled that you've chosen us. Your decision holds great significance, and we're dedicated to ensuring your online shop's seamless operation. Moving forward, we are focused on continually enhancing your experience with us. Our support team is always at your service, ready to assist whenever needed. 🥰

Begaiym, Reputation Manager

2021年11月30日

Excelente aplicación y excelente soporte. Siempre están atentos a solucionar de manera rápida los inconvenientes que se van presentando. ¡Felicitaciones!

Shobot
コロンビア
アプリの使用期間:4ヶ月
Growaveが返信しました 2021年12月1日

Hi Shobot team✌

Thank you for a very well-rounded and thorough review of our app and the Support Team. We appreciate your hard work in putting this review together and know it will be helpful and informative for our customers that use it.

Not only the Support Team, other teams as well are doing their best and working hard to offer the best app and its features in the best possible environment, so we are happy to see that reflected in your experience with us🤗

We’re excited to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!✨

2017年12月5日

Very good All in one app! And the customer service is topnotch! Support team willing to help out to install features at no extra cost

Heartrepublic
オーストラリア
アプリの使用期間:4ヶ月
2022年2月2日

we are very happy with the app and we are grateful for the support received, they are always very helpful and quick to respond.

SayPaper
イタリア
アプリの使用期間:4ヶ月
Growaveが返信しました 2022年2月2日

Hey Cecilia and SayPaper Team,

Thanks for your valuable 5-star feedback! 😊💙

It means a lot to know that you appreciate our work. We really need your kind and warm words now.

Once again, thank you and wishing you a good week ahead 🌸🎈.

2023年10月10日

The application is very good, but it has some flaws:

-It's slow to load pages.
-Regarding the rewards program, some ways of rewarding customers are not very effective. For example, customers can share or visit our social networks to earn points, but for sharing, they can cheat, meaning they share nothing and still earn points. Moreover, just visiting doesn't serve much purpose. It would have been better to give points in exchange for a "like" on the Facebook page or a follow on Instagram or Twitter.

However, overall, it's a very good all-in-one application with a good price point. The big plus is the team that is always available to solve your problems, although there were a few problems I encountered that they couldn't solve. I recommend the application, especially if you need an all-in-one solution.

I've noticed that the application is updated frequently, which is good news. I will also update my review after my customers have used the application.

Mon Bar à Print
フランス
アプリの使用期間:4ヶ月
Growaveが返信しました 2023年10月11日

Dear team at Mon Bar à Print,

Thank you for taking the time to provide us with your valuable feedback and for giving us a 4-star review. We greatly appreciate your detailed insights into your experience with our application. 😊✨

We sincerely apologize for any inconvenience you've experienced, particularly regarding the loading speed of pages and certain aspects of our rewards program. Your feedback about potential vulnerabilities in the rewards program is essential for us to address, and we'll certainly take a closer look at these areas to enhance the effectiveness and security of the program. Your suggestions about offering points for actions like "likes" on Facebook and follows on social media are valuable, and we'll consider these options for future improvements.

We're thrilled to hear that you find our application to be an excellent all-in-one solution with a competitive price point. We take immense pride in our dedicated support team, and your positive remarks about their availability are truly motivating. We look forward to your future updates on your experience with the application based on your customers' usage.

Should you ever encounter any further issues or have additional suggestions, please don't hesitate to reach out to us. Your feedback is invaluable in helping us provide you with the best possible experience. 💞

Begaiym, Reputation Manager!

2017年5月30日

Good support. They got everything up and running fairly quickly.

Brian 8102
アイルランド
アプリの使用期間:4ヶ月
2020年5月22日

Fantastic support! Seriously the best app I've ever tried for my site. Got prompt responses for all my inquires and they really worked to help me achieve the look and feel I wanted for my store. Amazing app and incredible service!

Rob & Mara
フィリピン
アプリの使用期間:4ヶ月
2019年1月22日

Best customer service of any app on shopify. They basically have developers on staff that can do whatever you want and get it done quick.

Fan of It
アメリカ合衆国
アプリの使用期間:4ヶ月
2019年1月24日

These guys are amazing. Their customer service is remarkable. They arep prompt with helping to do anything you want and they help your store look amazing. They are very worth it! You need them! Trust me...

Maribel Women's Boutique
カナダ
アプリの使用期間:4ヶ月
2024年2月2日

fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend

L'archivo
イギリス
アプリの使用期間:3ヶ月
Growaveが返信しました 2024年2月4日

Hey, L'archivo team,

We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb.
If there's anything else you need, don't hesitate to let us know! ✌️

Begaiym, Reputation Manager