レビュー (2,151)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年6月27日

Great app for us at faceswag.com.au / FACEswag Custom. Support is excellent - responsive and thorough.

FACEswag
オーストラリア
アプリの使用期間:3ヶ月
Growaveが返信しました 2022年6月27日

Hi FACEswag team, 💕

We are thrilled to have you as part of the Growave family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!

It is our privilege to do business with you, and it would be our pleasure to continue serving you.✨

2022年5月12日

At first, I was not really impressed with the app when I started setting it up. Because it lacked customization options and I am not a developer. So I thought I will get in touch with the app support and see what they can help me with. To my surprise, they were willing to help me out to adjust the features so it is on-brand. Tina, from the app, was so professional, quick and kind. I am definitely keeping the app! And Customer Service exceeded my expectations. Very pleased!

AK Vibes
イギリス
アプリの使用期間:3ヶ月
Growaveが返信しました 2022年5月17日

Hey team at AK Vibes,

Please accept our sincere gratitude for such kind and warm words addressed to us 🥰.

We are very grateful to you! We'll be sure to pass your feedback on to Tina. And we promise to keep on providing you with the highest quality service.

Have a great week ❤!

2024年2月16日

A few days ago, I left a bad review, and I felt really bad...because they did follow up on my support tickets, but I didn't read them because they used a different email address.
They reached out to me by phone (yes, by phone) and apologized so many times that I felt really bad.

These guys really care about their customers and their product and I like to support them

Great company and service.

FrappeToGo
アメリカ合衆国
アプリの使用期間:3ヶ月
Growaveが返信しました 2024年2月18日

Dear FrappeToGo team,

Thank you so much for your wonderful review! We truly appreciate your kind words and your support of our company and services. 🥰

We're genuinely glad that we were able to resolve the issue and uncover the reason why our messages weren't reaching you. Our team is dedicated to ensuring the satisfaction of our customers, and we're grateful for the opportunity to make things right.

If you ever have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Thank you again for your support and for recognizing our commitment to our customers and our product.

Begaiym, Client Care Specialist

2023年5月30日

Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.

Shaving Time
イギリス
アプリの使用期間:3ヶ月
Growaveが返信しました 2023年5月30日

Hey, the team at Shaving Time! 💜

Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌

Please let us know what we can do for you.

Aidana,
Growave Support team.

2022年11月28日

I used this app to help me add a wishlist to my store, but I could not have been more pleased with all the features available even for my basic plan. I am able to do a rewards system with my customers and they're able to earn points to get rewards; which essentially helps them spend more. I was even having a problem changing something and the customer support I received was great! I got help from both Nurila and Aiperi and they were so helpful and pleasant! Great app.

Carrington Beauty
アメリカ合衆国
アプリの使用期間:3ヶ月
Growaveが返信しました 2022年11月29日

Hi the team at Carrington Beauty, 💕

Thank you for the detailed review of your experience with our app and the first touch was great with us, we highly appreciate it! It is our privilege to assist and serve our valuable customers. 🤗

Happy Growaving✨!

編集日:2018年11月6日

Not used too much yet - but looks great and the support and service is really good - just about to get into it now - I will come back and let you know how it goes!

www.remixd.co.uk
イギリス
アプリの使用期間:3ヶ月
2017年8月28日

Awesome app and even better customer service!

Clariluz
カナダ
アプリの使用期間:3ヶ月
2019年7月27日

love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.

SugarAndVapor
中華人民共和国香港特別行政区
アプリの使用期間:3ヶ月
編集日:2021年9月17日

Amazing and super fast customer care. I'm improving this app in a new website to reward my customer for each purchase. In addition, I added the IGC in the homepage, in order to create more engagement with our customers.

Mesauda Nail Pro
イタリア
アプリの使用期間:3ヶ月
Growaveが返信しました 2021年9月20日

Greetings of the day team at Mesauda Nail Pro!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words and we are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth 😍🙏🏻!

Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters 💗!

2022年8月8日

Incredible app and customer support! we've been testing many apps but nothing comes close to the high bar of the growave team. The speed of iterations on product is incredible and we're getting good ROI using the apps. A+++

Fleek
アメリカ合衆国
アプリの使用期間:3ヶ月
Growaveが返信しました 2022年8月11日

Hi, the team at Fleek and Sanket!

It is very valuable for us that you were completely satisfied with our app and put such a high mark on our work. 🥰✨

We will continue to provide you with the best tools for increasing sales and effective customer support!

Happy Growaving! 🤗