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This app is so amazing, and support service is even better! Yes, Tattu, I'm talking about you!
Unbelievable costumer service. Very helpful. Very hands-on. Much more than I could have anticipated. With very little work on my part the app is now fully integrated. Thank you Growave Team!
A couple of issues came up, but it was a user error. I had updated my Shopify pages for SEO and accidentally deleted the coding that makes Wishlist, Refer a friend, and Loyalty program Landing Pages appear on my site. It took three days for them to figure out how I wanted it reinstalled, due to the language barrier I believe, but it looks great now. Thank goodness for 24/7 help.
Hi Melendy and THE HOUSE OF BLONDIE team!
We really appreciate your feedback. Thanks to people like you we have a chance to grow and provide better service to more clients 🤗!
We do admit that in total it took 3 days to solve the issue. Growave Team always wants to take care of each and every detail which can bring additional questions coming up further. Additionally, attentiveness and providing a good experience to every client is a top priority for us, therefore, we spend extra time on every request we are receiving. Moreover, we try to investigate thoroughly while resolving the merchant's queries which again can lead to taking some extra time. I really hope for your understanding on this matter 😊!
We really appreciate you being a customer and are here for you anytime 🙌.
Absolutely love them. Costumer support is fast and above. Reach to them with no fear as they'll do there best to help & fix the issue. I have them on my first store and now my second store. You wont regret it best decision I made. Visit my site www.caninesworld.com to see how the app looks. So far I have reviews and social log in plus more but this 2 are my main things for now.
Best of luck to everyone out there and I know you will probably get upset at first is hard but Don't give up and push foward. I'm not quitting so why should you. Have that mind set of looking at good in anything bad. Store didn't launch on expected time good we got more time to add product. Didnt get sales good you can get more experience and improve. Got tap out good is better to tap and learn in training then in the real thing. Get that mindset and look for the good and everything.
So far I've only added social login and wishlist to my website, but I will definitely add more features in the near future. Great app, great service and prompt replies. Everything works great and Kalys was incredibly helpful in getting the features positioned in the right places.
SocialShopWave have an impressive array of apps to engage your customers and help you grow your business. Even more valuable though is their approach to customer service. I have written to Eldar with a number of little requests and he and his team have been amazingly responsive! They even fixed several issues within a matter of hours. I’m still in the process of creating my online shop, so haven’t had a chance to test out the SocialShopWave apps on real users, but I’m confident they will be well received. And it’s great to feel that the developers have my back if I come across any problems, find any bugs, or have any feedback. Niiiice! :-)
Great Support,great app Recommended for all
app and customer service are great. the amount of stuff this one app can do covered all my needs in the loyalty, referral, and review area.
Hey, our dear Arcanna.us Team 💘
Thanks a lot for your awesome feedback😍
We work hard to meet expectations like yours, and we’re happy to hear that you have a great experience and enjoy your journey with us. We look forward to working with you again in the future and having fruitful cooperation!
Cheers and take care!✨
Amazing app! and the support team is really amazing, fast and helpful, specially Tina and Alex, thank you all for your amazing support
Dear team at MITCHA😊,
Thanks for sharing your positive review with us❤️ . Feedback like yours is valued by every team member here at Growave and it gives us the motivation to keep doing our work with great pleasure🙌🏻!
This app is indeed the best app on Shopify and the support is also the best! Customization is done within a day and their support is very professional.