Growave: ロイヤリティ、レビュー、ウィッシュリスト+

Hey team at Dakiheaven.eu,

Thank you so much for your kind words! 🥰

We’ve been working hard on improving the user experience of the app, and we hope this has been reflected in your experience.
Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! 😍

Whenever you need our assistance, please do not hesitate to contact us! It's a pleasure for us to serve you! 🌞

Anna,
Growave Support team 💙

Hello Twiddly Team!

It's so nice to hear your praise✨. We are happy to help you all the time and it's all for your comfort. Our team is also glad to work with such a cool client like you!

Your words only support and motivate us to develop and provide you with high-level service. We believe we will work together effectively on this long and wonderful journey!

Dear Febron team,

Thank you for taking the time to share your review with us. We sincerely appreciate your input, as it is invaluable to us in improving our services and meeting the expectations of our loyal customers.

We want to extend our heartfelt apologies for any inconvenience you have experienced, and we regret that we fell short of meeting your expectations. Your concerns are of the utmost importance to us, and we are actively working to address each issue raised in your feedback.

Upon reviewing your recent inquiries, our team discovered that the discrepancy in the reward program settings between 2022 and 2023 contributed to the glitches concerning the discounts for your specific account. We understand the frustration this may have caused and assure you that steps are being taken to rectify this situation promptly.

Regarding the issue with active coupons not deactivating after redemption, our development team is diligently investigating the root cause. Unfortunately, pinpointing an exact timeline for resolution can be challenging due to workload and task complexity, but please be assured that we are making every effort to identify and address the issue promptly.

I sincerely apologize for any delays in our response over the past three weeks. I acknowledge the importance of your concerns, and we are committed to resolving them to your satisfaction. We understand the impact these issues may have on your experience with our app, and we are dedicated to making things right.

Regarding the recent price increase, we understand that this may have come as an unwelcome surprise. For our loyal customers like yourself, we have decided not to modify your plan and allow you to continue using our application at the previous pricing, provided that you do not exceed the monthly order limit.

I hope this clarifies the situation to some extent, and I appreciate your understanding as we work to improve our services. Please feel free to reach out if you have any further concerns or questions. We value your loyalty and are committed to ensuring your satisfaction with our app.

Thank you once again for your feedback, and I look forward to the opportunity to address your concerns and regain your trust. 🙏

Begaiym, Client Care Specialist

Vtrendo, thanks for such positive feedback! Your appreciation is so rewarding and motivating! 😊

We are over the moon you mentioned how Growave adds value to the business. Growth is in our name, so we stay true to core values and make everything possible to grow your store and enhance shopping experience regardless of the plan.

It is important for us that our features serve not only as a beautiful decoration of the site, but actually working tools. Don’t forget to check our Customer success stories to find real journeys from enthusiasts to professional businesses.😉

Hey Voxapod Team!
Thank you for sharing your great feedback 😍.

We truly appreciate it and are glad to see you are satisfied with our app!
It's nothing but a pleasure to assist a client like you and provide you with the best service ✨.

Cheers!