レビュー (2,150)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年11月28日

Best support I ever met! Growave is a really helpful app that can improve a lot your site's conversion if used correctly. I asked the support team if it was possible to change the style of a lot of elements in the wishlist and everything was changed perfectly, the support team replies really fast. I can only recommend this app at 100%!

FreskiCulture
イタリア
アプリの使用期間:約1ヶ月
Growaveが返信しました 2022年11月29日

Hey FreskiCulture team,

Thanks for taking the time to rate our support and to use our app. We are glad you enjoyed your time with us 🤗!

Having the opportunity to assist you was an absolute pleasure for us 😊.

2022年3月29日

This app does it all! We migrated our Loyalty program to Growave because they were able to provide Loyalty program, Wishlist, Reviews all in one app instead of having to manage 4 apps at the same time. Everything that we asked for, they delivered in less than 48 hours. Plus they are cheaper than any other app.

Moog Audio
カナダ
アプリの使用期間:約1ヶ月
Growaveが返信しました 2022年3月30日

Dear team at Moog Audio🎼,

Thanks so much for sharing your feedback. We’re glad to hear that our team’s performance exceeded your expectations and you are enjoying the Growave app. Thanks again, your review just made our day🤗.

2016年8月30日

Developer is responsive and eager to work out any issues - would recommend to any new business!

Good Steps
アメリカ合衆国
アプリの使用期間:約1ヶ月
2017年3月15日

Excellent app and support, the chat help is really fast and they are proactively suggesting things to use their app 100%

Great job... Thank you!

Frockaholics Com
オーストラリア
アプリの使用期間:約1ヶ月
2018年1月15日

I've been trying out a lot of apps here in the Shopify App Store but all of them failed and didn't work according to my needs. Gladly, I came across SocialShopWave App and all of my needs for my website were fulfilled. Their customer support is really great! Kalys (One of the CS Agents) helped me along the way. It's was long and tedious but he did make it work on my website according to my preference.

So if you're looking for a great all-in-one app for your store, don't look away!
Get this app and you won't regret it. I recommend it 100% for anyone who owns a Shopify store.

Thank you SocialShopWave! You really made my day on this one! You made my website perfect and awesome!

He Sheshirts
アメリカ合衆国
アプリの使用期間:約1ヶ月
2019年5月21日

Amazing all-in-one solution all for a very fair price. The support has been great in helping us getting everything set up. Thank you to the growave team specifically, Alice has been very helpful. highly recommend this app.

Retail Discount
オーストラリア
アプリの使用期間:約1ヶ月
編集日:2021年6月12日

DO NOT use this service. Several issues with their coding and loyalty program that caused thousands of lost sales. Customer service does not follow up to help. You have to run after them after they supposedly will follow up with you. Save yourself the trouble and get better service with another company. It may cost more but will save you from losing customers due to growaves lack of ability to fix the technical issues. Customers have not been able to redeem their rewards and after contacting growave they still have done nothing about it 2 days later. We terminated our service with them after 2 years of being a loyal paying client. RUN FOR THE HILLS

Coloured Raine Cosmetics
アメリカ合衆国
アプリの使用期間:2年以上
Growaveが返信しました 2021年6月18日

Hello dear team at Coloured Raine Costmetics💅🏻💄,

Thank you a lot for sharing your thoughts on us and on our app. We work hard to find a personalized way for every customer and your satisfaction is the key priority to us. We are truly sorry for not meeting your expectations, and yes, our team carries full responsibility for the support we deliver.

I just want to note that we were unable to help you on time since we had no access as Collaborator to investigate the issue deeply. We sincerely wanted to assist you with the case, and as with every product on the Shopify platform, we investigated the issue inside our app, and when we realized that there is an outer source that is conflicting with us and asked for your cooperation, you rejected and denied it, putting the full blame on us.

We do value every customer, each of them and we don't divide into old and new customers. I hope you can understand us and will take a step towards good and friendly cooperation, where the two-way connection is enabled and everything is solved in a peaceful and respectful method.

We wish you good luck in your business, and just note that we are always happy to see you in our big and lovely Growave family!💫💖

2023年4月3日

Great app with many functions and is relatively easy to use. The support team is fantastic, they helped with a lot of the set-up process.

Cool Dude Cycling
中華人民共和国香港特別行政区
アプリの使用期間:約1ヶ月
Growaveが返信しました 2023年4月4日

Dear CoolDudeCycling team,

We are so glad to hear that you love our service! Your feedback is greatly appreciated! 😊😇
Thank you for taking the time to leave a 5-star review.

Please let us know if you have any further questions, we would be happy to help! ⭐️

編集日:2019年7月27日

This is the beginning of our third year using shopify and we have managed to survive the challenges of e-commerce and have decided that it was time to upgrade our website (www.owlreadersclub.sg) and have been trying to figure out which apps would help. We knew we had to pay for a good app so we spent a long time doing the research, reading the reviews etc. We also tried a few other apps and we Growave was one of those we tried. We are about to finish the trial period and learning about the functionalities of each and every app within their app so we will provide an update in due course.

Suffice to say that during this trial period, the experience has been nothing short but AWESOME, Azem/Alice/Tattu, the front end team that has responded to all our queries have been extremely helpful and patient. We had done a number of Skype calls with the team and had requested for certain customisation to be done which they and their team of developers have kindly obliged. We have given them feedback on how certain apps within their Super App (yes they should be called a super app!) can be improved and they are taking it on board and hopefully we can see some of these implemented in the future.

Our advice for any growing e-commerce stall is stop looking further and give Growave a try today and experience the difference of a customer-centric app and the other apps out there.

Owl Readers Club
シンガポール
アプリの使用期間:約1ヶ月
2018年8月13日

I tried many app , but I never had a great experience like I have with this app and the support team is great quick respond and they make everything easy for us
Thanks for everything

Uniglasses
中国
アプリの使用期間:約1ヶ月