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Best support I ever met! Growave is a really helpful app that can improve a lot your site's conversion if used correctly. I asked the support team if it was possible to change the style of a lot of elements in the wishlist and everything was changed perfectly, the support team replies really fast. I can only recommend this app at 100%!
Hey FreskiCulture team,
Thanks for taking the time to rate our support and to use our app. We are glad you enjoyed your time with us 🤗!
Having the opportunity to assist you was an absolute pleasure for us 😊.
This app does it all! We migrated our Loyalty program to Growave because they were able to provide Loyalty program, Wishlist, Reviews all in one app instead of having to manage 4 apps at the same time. Everything that we asked for, they delivered in less than 48 hours. Plus they are cheaper than any other app.
Dear team at Moog Audio🎼,
Thanks so much for sharing your feedback. We’re glad to hear that our team’s performance exceeded your expectations and you are enjoying the Growave app. Thanks again, your review just made our day🤗.
Developer is responsive and eager to work out any issues - would recommend to any new business!
Excellent app and support, the chat help is really fast and they are proactively suggesting things to use their app 100%
Great job... Thank you!
I've been trying out a lot of apps here in the Shopify App Store but all of them failed and didn't work according to my needs. Gladly, I came across SocialShopWave App and all of my needs for my website were fulfilled. Their customer support is really great! Kalys (One of the CS Agents) helped me along the way. It's was long and tedious but he did make it work on my website according to my preference.
So if you're looking for a great all-in-one app for your store, don't look away!
Get this app and you won't regret it. I recommend it 100% for anyone who owns a Shopify store.
Thank you SocialShopWave! You really made my day on this one! You made my website perfect and awesome!
Amazing all-in-one solution all for a very fair price. The support has been great in helping us getting everything set up. Thank you to the growave team specifically, Alice has been very helpful. highly recommend this app.
DO NOT use this service. Several issues with their coding and loyalty program that caused thousands of lost sales. Customer service does not follow up to help. You have to run after them after they supposedly will follow up with you. Save yourself the trouble and get better service with another company. It may cost more but will save you from losing customers due to growaves lack of ability to fix the technical issues. Customers have not been able to redeem their rewards and after contacting growave they still have done nothing about it 2 days later. We terminated our service with them after 2 years of being a loyal paying client. RUN FOR THE HILLS
Hello dear team at Coloured Raine Costmetics💅🏻💄,
Thank you a lot for sharing your thoughts on us and on our app. We work hard to find a personalized way for every customer and your satisfaction is the key priority to us. We are truly sorry for not meeting your expectations, and yes, our team carries full responsibility for the support we deliver.
I just want to note that we were unable to help you on time since we had no access as Collaborator to investigate the issue deeply. We sincerely wanted to assist you with the case, and as with every product on the Shopify platform, we investigated the issue inside our app, and when we realized that there is an outer source that is conflicting with us and asked for your cooperation, you rejected and denied it, putting the full blame on us.
We do value every customer, each of them and we don't divide into old and new customers. I hope you can understand us and will take a step towards good and friendly cooperation, where the two-way connection is enabled and everything is solved in a peaceful and respectful method.
We wish you good luck in your business, and just note that we are always happy to see you in our big and lovely Growave family!💫💖
Great app with many functions and is relatively easy to use. The support team is fantastic, they helped with a lot of the set-up process.
Dear CoolDudeCycling team,
We are so glad to hear that you love our service! Your feedback is greatly appreciated! 😊😇
Thank you for taking the time to leave a 5-star review.
Please let us know if you have any further questions, we would be happy to help! ⭐️
This is the beginning of our third year using shopify and we have managed to survive the challenges of e-commerce and have decided that it was time to upgrade our website (www.owlreadersclub.sg) and have been trying to figure out which apps would help. We knew we had to pay for a good app so we spent a long time doing the research, reading the reviews etc. We also tried a few other apps and we Growave was one of those we tried. We are about to finish the trial period and learning about the functionalities of each and every app within their app so we will provide an update in due course.
Suffice to say that during this trial period, the experience has been nothing short but AWESOME, Azem/Alice/Tattu, the front end team that has responded to all our queries have been extremely helpful and patient. We had done a number of Skype calls with the team and had requested for certain customisation to be done which they and their team of developers have kindly obliged. We have given them feedback on how certain apps within their Super App (yes they should be called a super app!) can be improved and they are taking it on board and hopefully we can see some of these implemented in the future.
Our advice for any growing e-commerce stall is stop looking further and give Growave a try today and experience the difference of a customer-centric app and the other apps out there.
I tried many app , but I never had a great experience like I have with this app and the support team is great quick respond and they make everything easy for us
Thanks for everything