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Good and efficient customer service. Thank you Kalys for the support
So far we have not used the app too much but we want to mention that the customer support we have received on our Onboarding, especially from Anna, has been very helpful, prompt responses and solutions to all our questions, keep it up!
Dear team at SIEMSISU,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!🥰
We do our best to make the experience with Growave easy, and our customer support and developers teams are always ready to support you with any requests that might arise. We hope for a long and productive collaboration. 😇
You're amazing either way! ⭐
In the meantime, please don't hesitate to reach out to me with any questions you might have!
Anna,
Growave Support team.💙
Great set of features. Some of the admin pages need work as it can be hard to make some changes after you have launched but the team is always more than happy to help and is very friendly
Hi Approved CBD team,
Hope you are doing great! 🎉
We are very glad to hear that our Support team was helpful to you, our team is always working on their skills, and we are always ready to help you with the questions you have. 🤩 Also, all the members of our company work hard on the app improvement and every feedback about our update is very important to us. We are always open to hearing our customers' opinions because we are a client-oriented company. Thank you very much for your feedback. We appreciate your time! 😉
Have a great week ahead. 🙌
GREAT SERVICE, GREAT APP, EVERYTHING IS GREAT WITH THIS APP, SERIOUSLY THE BEST APP FOR REVIEWS, WISHLIST AND SO ON 10/10!!!
Our whole team just wanted to thank you for your amazing review! We really enjoyed reading it. :)
It's so heartwarming to realize that you find our platform helpful. Thank you for taking your time and sharing your feedback!~
I really do like this app, and it was beneficial for my business for the time I had it. However, after being a customer for seven long months without any sort of payment and they try to do the whole "bait and switch" tactic to force me into a $60/month contract, I find that a little sketchy and disheartening. It would be much better if they grandfathered a plan or made the payments more affordable. They basically make you pay MORE if your site gets more visitors, and it has nothing to do with the app itself!
Hello, Route One Apparel team,
We sincerely apologize for the inconvenience caused. We acknowledge that we fell short in delivering the service you deserve, and we deeply regret letting you down during this challenging time.
It's important to highlight that our pricing structure underwent a significant overhaul in 2015. Since we updated our pricing in response to market changes, following extensive analysis, we've also introduced a free plan for testing purposes for our new customers. Rest assured, there are no extra charges for visits, existing members, app setup, wishlists, reviews, or emails sent through our app.
If you have any questions about the new pricing, we are more than willing to schedule a call to address them. Feel free to reach out to us through email at support@growave.io.
Once again, we apologize for any inconvenience and appreciate your understanding.
Best regards,
Begaiym, Reputation Manager
One of the best support teams you will ever come across. The app integrates really well with most themes but Brooklyn is always causing problems. Kalys and the team tackled any issue within hours if not minutes. I would highly recommend this app to anyone.
Thank's for this app , awesome support !
Professional Groware, great support team. I met a problem and quickly answered and dealt with it for me. This makes it easier for me to use the Groware. I will continue to use it and try the advanced subscription. Looking forward to the performance behind.
Dear SECCHIC team 🤩
Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and support.
Your satisfaction is truly rewarding for our team, and it motivates us to continue delivering exceptional service.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help and always ready to go the extra mile for you.
Meerim,
Growave Support Team.
This is a very useful app with an exceptionally helpful customer support team: we had a special design request that has been solved in 2 days (one of them was a Sunday) - very much appreciated! Thank you guys!
Dear team at Nonplusz, we cannot thank you enough for the kind words about Growave and our customer support team. 😊
We put customer satisfaction as a priority and we are always ready to go the extra mile to meet our beloved customers’ expectations and fulfill their requests in a timely manner. We are beyond happy that you are satisfied with our work. ✨
Thank you for your lovely review! We look forward to working with your team again. 💖
これは本当にAll In Oneの素晴らしいアプリです。ショップの発展に貢献してくれてます。そしてサポートが素晴らしい！プロの仕事です。おすすめできるアプリです。レビュー、お気に入り、カスタマープログラム。すべてをハイレベルで実現できます
Greetings to the most wonderful team at SmileCloudJapan 🥳🥳🥳!
Words can't express how grateful we are for such kind words. We are always trying to meet and even exceed our merchants' expectations🤗!
From our side, we'll try our best to keep assisting you along this beautiful journey ⛳.
Happy Growaving 🐬😍.