レビュー (2,149)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2021年12月9日

Really responsive and very prompt to offer assistance. I have managed to rectify most of the issues within a day.

Scentkew
シンガポール
アプリの使用期間:24日
Growaveが返信しました 2021年12月9日

Hi Scentkew team,

I’m so glad to hear that you enjoyed your experience with Growave🤗. Our team is always trying to make sure users have a great time using our app and it’s great to know that we’re meeting this goal✨.

Thank you for taking the time to share your review❤️.

2022年10月25日

A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.

Shea Shea Bakery
アメリカ合衆国
アプリの使用期間:2年弱
Growaveが返信しました 2022年11月24日

Dear Shea Shea Bakery team,

On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.

We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.

Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.

If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.

By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.

We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.

2019年5月19日

BASKETBALL JERSEY WORLD

Amazing app, with so many options and features! Awesome support - highly recommended!

Basketball Jersey World
オーストラリア
アプリの使用期間:24日
2022年2月17日

By far the best app I have come across with tons of functionality. The app delivers everything that is shown above. Tina, Alex and Alice from support team are extremely knowledgeable and give quick solutions.

ZERESOUQ
アラブ首長国連邦
アプリの使用期間:24日
Growaveが返信しました 2022年2月17日

Dear team at ZERESOUQ✨,

Thanks so much for sharing your feedback🥰! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible and it always makes our day when a customer appreciates it✨.

Thanks again and have an amazing day🥰.

2022年1月21日

The support is great, they did everything I asked them. I can't wait to see how my customers will use this app :)

Candysan
日本
アプリの使用期間:24日
Growaveが返信しました 2022年1月21日

Hey Candysan team 💗.

We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰

We are more than happy you're pleased with our tools as well as the customer service. The whole Growave team appreciates you for supporting us. Happy merchants like you are the best thanks for the hard work we love doing!

Your words are priceless, so you are 😊.

2019年7月28日

I highly recommend... Growave is so user friendly, adaptable and most of all the team behind Growave are amazing... ! they are always willing to help and always a pleasure speaking to them... Get Growave, you will not regret it!

Girl Buys
南アフリカ
アプリの使用期間:24日
2017年5月2日

Best app ever! I installed this for a wishlist and got much more! They communicate and answer emails and help with installation and fix anything that might not make sense!! I recommend it to all

Yourlamode
アメリカ合衆国
アプリの使用期間:24日
2019年10月9日

Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.

clover sew
アメリカ合衆国
アプリの使用期間:24日
編集日:2024年1月18日

Thank you so much Begaiym for helping us to settle all the problem.

TREEHOUSE THE SPIRITUAL SHOP
中華人民共和国香港特別行政区
アプリの使用期間:2年弱
Growaveが返信しました 2024年1月8日

Dear TREEHOUSE THE SPIRITUAL SHOP Team,

Thank you so much for your updated feedback! I'm thrilled to hear that I could assist in resolving all the issues to your satisfaction. Your 4-star review means a lot to us, and we appreciate your continued support. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We value your satisfaction and are committed to providing excellent service.

Thank you for choosing us! 🥰

Begaiym, Reputation Manager

2019年9月25日

I highly recommend this app. It as so many features that can help shop owners boost marketing and sales. And it is user-friendly. For any problems, you can just write to the support team. All my questions are solved and replied timely. I really appreciate it. Thank you Tattu.

DorrisDress
カナダ
アプリの使用期間:23日