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Really responsive and very prompt to offer assistance. I have managed to rectify most of the issues within a day.
Hi Scentkew team,
I’m so glad to hear that you enjoyed your experience with Growave🤗. Our team is always trying to make sure users have a great time using our app and it’s great to know that we’re meeting this goal✨.
Thank you for taking the time to share your review❤️.
A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.
Dear Shea Shea Bakery team,
On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.
We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.
Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.
If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.
By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.
We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.
BASKETBALL JERSEY WORLD
Amazing app, with so many options and features! Awesome support - highly recommended!
By far the best app I have come across with tons of functionality. The app delivers everything that is shown above. Tina, Alex and Alice from support team are extremely knowledgeable and give quick solutions.
Dear team at ZERESOUQ✨,
Thanks so much for sharing your feedback🥰! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible and it always makes our day when a customer appreciates it✨.
Thanks again and have an amazing day🥰.
The support is great, they did everything I asked them. I can't wait to see how my customers will use this app :)
Hey Candysan team 💗.
We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰
We are more than happy you're pleased with our tools as well as the customer service. The whole Growave team appreciates you for supporting us. Happy merchants like you are the best thanks for the hard work we love doing!
Your words are priceless, so you are 😊.
I highly recommend... Growave is so user friendly, adaptable and most of all the team behind Growave are amazing... ! they are always willing to help and always a pleasure speaking to them... Get Growave, you will not regret it!
Best app ever! I installed this for a wishlist and got much more! They communicate and answer emails and help with installation and fix anything that might not make sense!! I recommend it to all
Their team is very helpful and kindness, I met some problems when I installed and used this App, they helped me right away and I think this app will help me in the furture.
Thank you so much Begaiym for helping us to settle all the problem.
Dear TREEHOUSE THE SPIRITUAL SHOP Team,
Thank you so much for your updated feedback! I'm thrilled to hear that I could assist in resolving all the issues to your satisfaction. Your 4-star review means a lot to us, and we appreciate your continued support. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We value your satisfaction and are committed to providing excellent service.
Thank you for choosing us! 🥰
Begaiym, Reputation Manager
I highly recommend this app. It as so many features that can help shop owners boost marketing and sales. And it is user-friendly. For any problems, you can just write to the support team. All my questions are solved and replied timely. I really appreciate it. Thank you Tattu.