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I uninstalled this app but im still getting pop-ups of wishlist and reviews, how can I remove this app completely?
Thank you for reaching out! We would like to apologize for your recent experience. We're sorry to hear you were experiencing some trouble with the app removal.
Here is a guide for the correct removal of the app:
1. Go to the admin panel - https://growave.io/admin
and click on the "Remove the app from the theme" button. It will remove all of our files from your theme.
2. And just remove the app from the Apps section on the Shopify admin panel.
Being known for our great customer service we feel ashamed for not being there when you needed us and we would like to make things right.
We have carefully checked your website and all the Growave files seem to have been successfully removed.
On top of it, Tattu has sent a couple of emails to discuss what occurred. Hopefully, we'll manage to make your day better. :)
If you have further questions, we are always happy to jump on a call to discuss this. Also, please feel free to get in touch via Live Chat on our website or via the following email: support@growave.io
I got absolutely the best service ever from the support team. They helped me step by step integrate the plugins. Absolutely recommend them! Thank you so much!
My hearts for my wishlist disappeared from my page so i emailed them and told them my issue, they fixed it right away and the customer service was great !
Great costumer support. Very quick and effective responses. Highly recommend the app for everyone who wants to improve their shop.
Thanks for appreciating the efforts of the customer support team! 💖
We believe in delivering the best quality and quick response. Glad it reflected on you. It is the biggest reward when customers recommend us!
Thank you very much! 🤗
I looked into Growave initially because I needed a referrals app and my existing rewards app would have cost 3x more to add that functionality. But as I learned more about their rewards options, wishlist, reviews, and social sign-in, I realized their features were so much better than the other various apps I was currently using. I swapped out all of those and have really appreciated the cheerful response and super speedy tech support on a couple of small questions I had - especially to configure the reviews to only show the reviewer’s initials. Thank you!! USuper app - highly recommended!!
Hey, Team at Junglesuit! 🥰😃
Oh, your feedback and thoughts about our support team and app features are greatly helping our team and especially me. ✨ Thank you so much for your awesome 5-star review! 💘
You're amazing either way! In the meantime, please don't hesitate to reach out to me with any questions you might have! 🐬
Not only is this a fantastic app with a lot of great features rolled into one, but the icing on the cake is the top notch support they provide. I truly appreciate the service and the features are exactly what I needed. I actually replaced some other apps I was using with this one and am happy with the integration so far.
Best app and best service ever. This review APP is definitely worth the cost and even more. The most importantly, customer service is the best ever.
I've had this app installed for about a week and so far, it's been great. It was easy to set up everything and I love the new rewards program. The responsiveness of their customer support is outstanding and they already helped me with a bunch of small but vital actions I couldn't make work correctly myself. Within minutes of activating it, a visitor set up an account! thanks for a great app!
We can say nothing but "wow", woooow thank you very much for leaving so thoughtful review team at Wall of the Wild🥳,
Our focus is to serve your requirements with our features and assistance. And we would love to send us our appreciation for granting us the chance to show our potential. It was a joy serving you. Thanks for being our customer❤️.
We hope for fruitful cooperation in the future.
Great product with great customer support
Just started off with this app. Excellent response on customer service. Clean store front design as well.