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It was hard to find an app that had reviews and rewards until I discovered Growave. The customer support has been flawless and helped me through the process of stamped migration.
I truly recommend to all of you to give it a try.
Dear team at Querido Universo,
We highly appreciate your recommendation! 🤩
Thank you so much for taking the time to leave us a 5-star review!
That is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard.
A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers.💖
Happy Growaving!⭐
Anna,
Growave Support team.
Despite the timezone difference, Tattu was always there to answer to my questions and satisfy my requests. Probably the best customer service ever. Concerning the app itself, it does its job perfectly and it's customizable, that's a plus. Just reach out the Growave team and they'll do their best to make you happy. Highly recommended!
Greetings of the day Biondo Gioielli😍,
We are touched beyond words by your generous gesture. Thank you so much for leaving such a marvelous review. Please know that every word left here mean the world to us.
You took the common courtesy to an uncommon level. We’re so grateful for your appreciation 🙏🏻.
We are here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts.
On behalf of all team, we express our gratitude to you for choosing us. You rock⭐.
I used this app to add the social logins and wishlist. After tweaking the settings myself and having a play around with featues, I was unhappy with my layout. I emailed support and Nurila was very helpful in pushing out the specific changes I had asked for. I'm so happy with the way my site looks now.
Excellent customer service!
Multiple social functions at an affordable price! Do try out the free trial to feel it out yourself!
Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.
Dear GLX'S Inc. team,
We're truly sorry that you've encountered such an issue, and we acknowledge all the inconveniences it has caused. I have already sent you an email with a proposed solution to this problem and have attempted to call you several times to discuss it in person. I hope my message has reached you, and I'll be awaiting your response. I genuinely intend to assist you and improve your experience with us.
Begaiym, Client Care Specialist Growave
Been using for around 2 weeks now and it’s rapidly increased the engagement between my site and the shoppers through reviews and comments. I also now have around 20% logins/signup rate which is a massive increase. It’s fairly expensive but you get a lot for your money and since I’m a start up it’s half price.
An all in one app for reviews, Q&A, loyalty and more. Very powerful and the team is very responsive. I should say their services have improved even over the past few months.There is definitely room to improve the QA process. I also wish we could integrate with Klaviyo with other plans and not just the highest plan.
Hi there team at Devoteewear,
Thank you a million for sharing your feedback on using our app, it means a lot to us! 🌞
Not only it boosts our motivation to know that our beloved clients are happy with our support, but also you help us grow and improve our platform. And for that, we are sincerely grateful!
As for the integration with Klaviyo, we listened to our customers and made everything possible to make it available on lower plans! With the release of our new pricing this year, you can use it starting from the new "Growth" plan now, so feel free to check it out! 😉
Have a great time ahead!
The apps look great on my website and customer service is excellent. They're there to help if you have any problem...let bring more customer as I'm happy to pay for service
A very decent app and Alex from customer service is super responsive to follow up with my technical queries. Thumbs up!
Hi Annie's Pantry team,
Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰
Update 28-09-2022: The "Inclusive tag" functionality within the Rewards program setting "ways to spend" does not work. When a user attempts to save tags "inclusive tags" in a custom discount option, the user receives a "Something with wrong" error message - and the settings do not save. This means you cannot separate ways to redeem rewards between program tiers like GOLD | SILVER | BRONZE - all customers will see all ways to redeem options regardless of their tier. This is a persistent bug that has been ongoing for over 3+ months now and is still unresolved. Whilst support is very accommodating and fast to respond to requests for updates on this bug it does not remove the fact that the bug is critical to the core functionality required to administer rewards tiers "ways to spend". I'm hoping for an expedited solution to this issue or else we will have to move to another platform because Growave does not work the way it is supposed to regarding the Rewards program functionality. I'm not sure how other merchants are not having issues with this bug. I'd love to know a workaround if one exists. Initial review 23-05-2022: Growave is a great solution to consolidate multiple apps into one cost basis. We have migrated from for other solutions into Growave which saves us operational time and reduces our costs. We have had a few minor support requests to help get us up and running and the Support team has been great - thank you Alex and Tina. We recommend to you Growave for your reviews, rewards and wishlist functions for your Shopify store.
Hi Ellus & Krue team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us. Thank you for choosing Growave. We’re here for you anytime 🤗.
Happy Growaving 💙