レビュー (2,136)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2020年1月21日

App facile da intuire e ben strutturata.
Assistenza super efficiente e rapida. Molto disponibili

Consigliata!

Atelier Phone
イタリア
アプリの使用期間:約3年
2023年10月1日

Great App & Great Customer Service!

Boutique 24
アメリカ合衆国
アプリの使用期間:約3年
Growaveが返信しました 2023年10月2日

Dear team at Boutique 24,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. 💕

Your feedback is greatly appreciated, and it motivates us to continue providing excellent service and improving our app to meet your needs. If you ever have any more questions or suggestions, please don't hesitate to reach out. 🤗

Begaiym,
Reputation Manager

2021年6月10日

Love the Wishlist function - it was super easy to use and integrate with the store. I loved the look and feel. The added bonus is that their customer service was excellent!

Her Vegetarian Kitchen
カナダ
アプリの使用期間:約3年
Growaveが返信しました 2021年6月11日

What's cooking, good-looking? It is Her Vegetarian Kitchen with her amazing review on us 👩🏻‍🍳.

Awww, your kind words just melt our hearts here 😊. Thanks a lot for sharing your experience with us, it makes every member of our team love their jobs and stay hungry for your satisfaction every day.

Have a good one and happy Growaving 👏🏻.

2020年10月17日

Fantastic support and Great app. Can reccomend. +++++++++++++++++++++++++++++++++++++++++++++++++++++

Plakatbar.no
ノルウェー
アプリの使用期間:約3年
Growaveが返信しました 2020年10月20日

We are so grateful for your kind words and recommendation, Plakatbar.no. 😍

Our team always tries their best to perform good customer support to our clients, and it’s so pleasing to see that their efforts and hard work resonated with you. ✨

Thanks for sharing your review with us and the community! 💖

2019年4月5日

We are using the Free plan since beggining and all is perfect. The support center works very quickly and is always ready to help. They did integration for us in Shopify website, so we did not experience any inconveniences such as crashing our theme. Good job, thank you !

T.I.C.SHOP
チェコ
アプリの使用期間:約3年
2020年3月11日

Great App and super lovely people who help so fast and can customise it so well. Would highly recommend

Le Beauty
オーストラリア
アプリの使用期間:約3年
編集日:2021年8月17日

I've been trialing Growave and I can honestly say I love it so far! It's powerful. Before I came across Growave, I was determined to use a separate loyalty programme & review app because I couldn't find a platform that does both. Growave combines both of those apps plus so much more. Extremely responsive and helpful team. Their team is amazing, from Tony who gave me the demo, to Alex & the dev team who helped me customise a few things on my website, everyone has been absolutely helpful. Thank you! I would highly recommend trying Growave.

Morandi Homeware
ニュージーランド
アプリの使用期間:約3年
Growaveが返信しました 2021年8月17日

Hey dear team at Morandi Homeware 🌺!

Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

It's thoughtful clients like you who make us amazing, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

Wish you a happy Growaving 💗!

編集日:2021年12月15日

Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. -----------------------------------------------------------------------------------------------
Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then.
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PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!

Jest Paint Store
アメリカ合衆国
アプリの使用期間:約3年
Growaveが返信しました 2021年12月16日

Dear team at Jest Paint Store,

Thank you for your review, we’re so glad to hear that we were able to help you😊.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, this review made our day💖!

編集日:2022年8月2日

Very sleek-looking compared to other review and wishlist apps. Great customer support even while on basic. Thanks to Tina and Alex for the quick revert with requests to modify theme! They even reached out first when they noticed I changed theme, and needed help with re-integration.

radacollab
フィリピン
アプリの使用期間:約3年
2020年9月4日

Amazing customer service - they are always so helpful with any questions I have! Great, easy to use rewards system too! Highly recommend!

Tessellate.Co
シンガポール
アプリの使用期間:約3年
Growaveが返信しました 2020年9月6日

Thank you for a lovely review,Tessellate.Co✨
We are so happy you liked the Loyalty and Rewards program. Our main goal is to help merchants to engage with visitors and turn them into loyal customers.

We believe in building straightforward and effective platform and it's such a pleasure it reflected on you😊