レビュー (2,123)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2019年4月5日

We are using the Free plan since beggining and all is perfect. The support center works very quickly and is always ready to help. They did integration for us in Shopify website, so we did not experience any inconveniences such as crashing our theme. Good job, thank you !

T.I.C.SHOP
チェコ
アプリの使用期間:約3年
2020年3月11日

Great App and super lovely people who help so fast and can customise it so well. Would highly recommend

Le Beauty
オーストラリア
アプリの使用期間:約3年
編集日:2021年12月15日

Most Up to Date Review: after expressing my frustration to their customer service team about their latest update, they took my comments seriously and worked over a few days to make the necessary changes to return functionalities to the way they were before. I am very pleased so far with things right now and glad that they were willing to fix things and make it right. I am back to loving the app and I give my congratulations to their support and technical team. -----------------------------------------------------------------------------------------------
Updated Review: they decided to make changes to their functionality without asking anyone making their rewards program useless. Now, if you want to exclude a few people, as little as one person, from their reward program, you have to hide the rewards tab from ALL of your customers and they will only see it if they are loged in. Which makes NO SENSE since how else will they find out about the rewards program if they are new to your store? This was never like that before, they changed this because a few people complained, and instead of finding a good solution they found a terrible one, they warned no-one about the change and created confusion for thousands of customers. I lost sales due to this, and I am now being forced to give rewards to previously excluded categories just so that my rewards tab can be visible without having to log in. I gave them more than enough time to solve this and the only solution they suggested was completely not user friendly, impractical and not worth keeping the app. BE AWARE, this app is no longer the great app it used to be. I sure hope eventually they realize the huge mistake they made and change it... but it might be too late by then.
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PREVIOUS REVIEW: By far this is the app I have received the best support with so far. They have answer to my every question fast, and have made changes to the app to fit my needs. Honestly great support team and amazing app!

Jest Paint Store
アメリカ合衆国
アプリの使用期間:約3年
Growaveが返信しました 2021年12月16日

Dear team at Jest Paint Store,

Thank you for your review, we’re so glad to hear that we were able to help you😊.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, this review made our day💖!

編集日:2022年8月2日

Very sleek-looking compared to other review and wishlist apps. Great customer support even while on basic. Thanks to Tina and Alex for the quick revert with requests to modify theme! They even reached out first when they noticed I changed theme, and needed help with re-integration.

radacollab
フィリピン
アプリの使用期間:約3年
2020年9月4日

Amazing customer service - they are always so helpful with any questions I have! Great, easy to use rewards system too! Highly recommend!

Tessellate.Co
シンガポール
アプリの使用期間:約3年
Growaveが返信しました 2020年9月6日

Thank you for a lovely review,Tessellate.Co✨
We are so happy you liked the Loyalty and Rewards program. Our main goal is to help merchants to engage with visitors and turn them into loyal customers.

We believe in building straightforward and effective platform and it's such a pleasure it reflected on you😊

編集日:2020年3月19日

This app is great. All the features are working well. Especially the customer support is awesome. They response my request right away. It's awesome. I've running three Shopify store with this apps successfully.

One Wholesale
カナダ
アプリの使用期間:約3年
編集日:2020年1月20日

The service is outstanding!! Very quick and responsive. I needed a minor customization and they did it in a matter of minutes after my request. Attentive, responsive, and accurate! 5 stars + 2 thumbs up!!!

Igigi1
アメリカ合衆国
アプリの使用期間:約3年
2023年8月17日

Growave is a game-changer for my Shopify store! A1 support, lightning-fast fixes! Color issue resolved in a flash!

Sunshine Royalty Boutique
アメリカ合衆国
アプリの使用期間:約3年
Growaveが返信しました 2023年8月19日

​Dear team at Sunshine Royalty Boutique,

We really appreciate you taking the time to leave us a review! Your review is a great way to let us know we’re on track for making our customers smile!
It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team. 💗

​Let us know if we can do anything else for you. ✨

Janat,
Growave Support Team.

2021年11月11日

Growave has been very helpful to our business, combining multiple features into 1 central location. They're always improving, and their support is outstanding. I changed store themes earlier this year, and just updated to the new Dawn (2.0) theme. Both times they integrated their app into my theme in less than 24 hours (with no advance notice to them), free of charge. Alex and the rest of the team are amazing.

MorselMunk
アメリカ合衆国
アプリの使用期間:約3年
Growaveが返信しました 2021年11月12日

Dear MorselMunk Team! 🥰

Happy Friday to you 💙

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority and it's nothing but a pleasure to assist a client like you and provide you with the best service.

From all of us at Growave family, we look forward to assisting you again soon! 😊

Wishing you an amazing weekend and crazy adventures 😜🥂

2021年12月24日

We love this app and see positive results from using it. We use the reviews, wishlist and rewards programs

CLM Home
南アフリカ
アプリの使用期間:約3年
Growaveが返信しました 2021年12月24日

Hi, Dear Team at CLM Home✨

Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰

We appreciate your business and look forward to continuing our service to you in the coming year. May your Christmas be blessed🎄🎇🤞

From all of us at Growave💖