レビュー (2,136)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
編集日:2024年10月11日

Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.

Ethical Nutrition
イギリス
アプリの使用期間:約2年
Growaveが返信しました 2024年10月10日

Dear team at Ethical Nutrition,

Thank you so much for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with our pricing. We understand that as businesses grow, managing costs effectively is crucial, and we’re sorry to hear that you feel Growave doesn’t align with your current needs.

While we do offer a variety of features beyond just our Loyalty program, including Reviews, Wishlist, and Instagram UGC, it's clear that you're focused on loyalty solutions, and we respect that perspective. We value your comparison with Bon Loyalty and will review our own pricing structure in light of this.

Our goal is to provide flexible and scalable plans for merchants of all sizes, and we’re continuously evaluating how to deliver the best value possible. That said, I understand that this may not fully address your concerns at this moment, but we truly appreciate your honest feedback, which helps us improve.

Please feel free to reach out if you'd like to discuss any other specific concerns or explore other ways we can support your business.

Best regards,
Janat
Growave Support Team

2024年11月15日

Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !

Phi 1.618 - maison de haute maroquinerie française
フランス
アプリの使用期間:1年以上
Growaveが返信しました 2024年11月16日

Hello there,

Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.

In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

2024年7月9日

We've been using the Growave for over three years, and it's been fantastic. When we implemented a new theme, the Growave support team was amazing. They integrated everything seamlessly and exactly how we wanted it. Their exceptional support made the transition smooth and hassle-free. Highly recommend!

Soap So Co.
カナダ
アプリの使用期間:約4年
Growaveが返信しました 2024年7月10日

Dear team at Soap So Co,

Thank you so much for your glowing review! We are thrilled to hear that you've had a fantastic experience with our platform. It's wonderful to know that our support team was able to assist you seamlessly during the implementation of your new theme.

Your recommendation means a lot to us, and we look forward to continuing to support you and your business. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

Thank you once again for choosing Growave! 💗

Warm regards,
Janat
Growave Support Team

2024年7月11日

We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software.

They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!

L'Atelier Global
アメリカ合衆国
アプリの使用期間:4年弱
Growaveが返信しました 2024年7月12日

Dear Joanna and the team at L'atelier Global,
Thank you so much for your fantastic review! 🌟

We are absolutely thrilled to hear that you've been so happy with Growave over the past three years. Knowing that our upgrades, customer service, and intuitive software have made a positive impact on your store truly makes our day!
It’s wonderful to hear that we've been able to replace multiple apps and streamline your operations with our all-in-one solution. Your kind words about our support team mean the world to us and motivate us to keep improving.

Please don’t hesitate to reach out anytime – we’re always here to help!

Best regards,
Ayana
Growave Support Manager

2024年9月11日

They responded to my issue so quickly and have been so incredibly helpful!

Body Science
カナダ
アプリの使用期間:4ヶ月
Growaveが返信しました 2024年9月12日

Dear team at Body Science,

Thank you so much for your fantastic review! 💕

We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊

Kind Regards,
Saule
Customer Support Manager

2024年9月25日

Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent

SuSenGo Toys
中華人民共和国香港特別行政区
アプリの使用期間:19日
Growaveが返信しました 2024年9月27日

Dear SuSenGo Toys team,

Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.

Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!

Best regards,
Ainura
Customer Support Manager

2024年7月3日

Absolutely amazing!! I contacted their help because I wanted to change how some of the features were displaying and wanted to add some more into the site. They helped me do everything and it was an extremely smooth process. Highly recommend them and their service.

Ashlyn's Diy Drip
オーストラリア
アプリの使用期間:8ヶ月
Growaveが返信しました 2024年7月5日

Hi, the team at Ashlyn's Diy Drip,

Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and that we could assist you with your customization needs.
Your recommendation means a lot to us 😇!

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Masha
Growave Support team

2024年9月24日

Awesome app and great customer service, Masha was kind and helpful, thanks!

Solimè
イタリア
アプリの使用期間:13日
Growaveが返信しました 2024年9月25日

Dear Solimè team,

Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️

If you ever need anything else, don’t hesitate to reach out. We’re here for you!

Best regards,
Janat
Customer Support Manager

2024年7月27日

I am really impressed with the professionalism and responsiveness of the support team at Growave. They are very friendly and eager to help their customers. I really appreciate this. Thank you!

TRMC
アメリカ合衆国
アプリの使用期間:12ヶ月
Growaveが返信しました 2024年7月28日

Dear team at TRMC,

We are glad that our customer service left you impressed. It is something that we’ve always worked very hard on and your satisfaction with our service is so pleasing and it lets us know that we are on the right track! 😇

We do our best to keep a high level of customer support. Thanks for being with us! 🥰

​Janat
Growave Support Team

2024年7月9日

When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.

WABI-SABI STORE
日本
アプリの使用期間:3年弱
Growaveが返信しました 2024年7月10日

Dear WABI-SABI STORE team,

Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority.

Please don't hesitate to reach out if you need our help or have any questions.

Kind regards,
Yzat
Growave Support team