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The support team for this app is one of the best I have ever seen! While I have loved using the app, it has been incredible the speed at which the support team can help customise features to your specific store, its amazing! I was chatting to the support staff, Anna, and she was able to get everything coded and customised specifically to my store within an hour! Amazing. 10/10
Hey, Out of Sorts team,
We greatly appreciate your glowing review!✨ It's fantastic to hear that you've been impressed by the level of support provided by our team, particularly Anna.
Our team takes pride in going above and beyond to meet the unique requirements of each customer, and we're thrilled that we could swiftly customize the app features to fit your store's specifications. Your satisfaction is incredibly important to us, and we're committed to ensuring that you have the best possible experience.
If you have any further inquiries or need assistance in the future, please feel free to get in touch. We're always here to assist you! 💙
Begaiym, Client Care Specialist
friendly cs team and efficient :)
Hey, Vetopia team,
We're overjoyed to receive your feedback! It's wonderful to know that our customer support team left such a positive impression on you. We strive to be both friendly and efficient in assisting our valued customers like you. Thank you for choosing Growave, and please feel free to contact us anytime if you need further assistance. We're here for you! 💜
Begaiym, Client Care Specialist
As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)
Hello, Green Pebble team,
We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖
Begaiym, Client Care Specialist
I'm still getting started, and the APP has many features. Their customer service is great and everything works very well
Dear cuchy.es,
Absolutely happy to hear you're enjoying exploring the app's numerous features! We're dedicated to providing top-notch customer service, so it's fantastic to know that everything is working smoothly for you.
If you ever need assistance or have any questions while you're getting started, please feel free to reach out. We're here to help you make the most out of your experience! 😍🥳
Begaiym, Client Care Specialist
Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan
Salom, Chado team from Uzbekistan,
Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖
Begaiym, Client Care Specialist ✨
Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.
Hey, Fresh Beauty Co. team,
Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward!
Begaiym, Reputation Manager
Terrible Support
Does not work
Hello, Olazion team,
We sincerely apologize for the negative experience you had and for your decision to leave a one-star review. We have thoroughly investigated the matter and found that our support team made several attempts to reach out to you via email. However, it's possible that our messages may have been filtered into your spam folder. We kindly request that you check your spam section or provide us with an alternative email address for further communication.
Additionally, our support team tried to contact you via phone calls for many days, but unfortunately, we were directed to voicemail each time.
Please know that our support team responded promptly to your inquiries, and we have reviewed all possible errors on our end. We have done everything possible from our side to assist you.
We would be extremely grateful if you could take a moment to check your email and let us know if you have received our messages. Your feedback is invaluable to us, and we are committed to resolving any issues you may have encountered.
Begaiym, Client Care Specialist
So far the support team has been super helpful and assisted us with all design change requests that we had.
We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.
Dear VIVEH team,
Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖
Warm regards,
Begaiym, Reputation Manager
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!
Dear team at Sony World - Qatar✨,
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our app. Your feedback motivates us to keep improving and providing the best service possible.
Thank you for choosing Growave! If you have any suggestions or need assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Begi from the Growave Support team.
The app works very well, and the best of all is the technical support, very responsive, helpful and friendly.
Hello,SLEEKEO team,
Thank you so much for taking the time to share your experience!🥰 It's fantastic to know that you find our app to be working well and that our technical support team has been responsive, helpful, and friendly.
Providing excellent service is always our top priority. If you ever need further assistance, don't hesitate to reach out. We're here to help! 🚀
Begaiym, Client Care Specialist