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The customer support is amazing and they always reply right away. I love how they always are very detailed about the steps to follow!! LOVE THIS APP!! Alex from customer support is the best!!
Hi, Team of Biosophy🌞
Thank you for providing feedback on your recent experience at Growave. We take pride in providing a clean and comfortable experience for all of our customers, so the whole team of ours appreciates that you noticed. And of course, we will make sure to pass your kind, warm, and just awesome words to Alex, he will be happy to know your great experience with us🥰🥰
Our entire team here works hard todeserve our customers` loyalty and we are thrilled to have +one, yours🤗
We wish you many more years of happiness and look forward to seeing you again soon🤞🎊
I had some questions and the team were so quick to respond and extremely happy to help. Best service!!!
Hey, the team at R&N Collective! 🙌
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work! 🤗
Happy Growaving! 💖
This app has been amazing for us and their support has been fast and great. This app does so many things and can automate and simply your store in so many ways. We are not even utilizing all of the capabilities it has, but bar none this is an amazing app.
Thank you!
Absolutely amazing! The growave team is a pleasure to work with! Very professional and exceptional customer service!
My favorite Shopify app so far!
Excellent app , very useful , the customer support is very professional, quick responds, i am giving 5+ stars!
Great app!
Setup is seamless, customer service is phenomenal.
Easily replaces 5+ other plugins. Essential!
Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.
Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns.
Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.
Hello, Chewy Pawz team,
Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰
We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you.
Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here.
Thanks for choosing Growave. Here's to more good times together! 🤞💖
Best regards,
Begaiym, Reputation Manager
We’ve been using Growave for while. I have nothing bad to say. It’s very well made and their developers and CS are extremely responsive and accommodating.
Good day team at Flipcrêpes 😍,
Thank you for being our valued customer. It has been a pleasure to serve you. It's In a World, filled with so many choices and possibilities, we thank you for selecting us.
Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day.
Once again thank you very much and please kindly be informed that we are always here for you ❤️
Really fast customer service. Customers are engaging with the features of the app!