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This app is GREAT and have everything we need for the shop including collecting review, loyalty program, wishlist, social loging, and etc. We used to use Smile for rewards and Yotpo for reviews but now we just use Growave, which is half the price of two apps combined. Their customer service is very helpful an fast as well.
So far support team have been helpful and fast response. Becca was able to rush out the report i needed. The team like this app!
Dear team at Dermaskinshop SG✨,
Thanks so much for your review, we love getting feedback about Growave and take pride in our customer service. You made our day🤗!
Happy Growaving💙!
Great loyalty scheme app, has all neccesary features and a helpful support team.
Would highly recommend to anyone looking at putting a store loyalty scheme in place
Hi team of Blue Almonds Ltd,
We highly appreciate your taking the time and sharing your feedback 🥰!
Please feel free to reach out anytime you need assistance ✨. Our team is always happy to help you!
Aidana,
Growave Support team.
Amazing service and especially like their knew 'Other customers also viewed' feature.
Great company that offers lots of options to generate revenue automatically and offer more value to your customers. The wishlist, loyalty, and referral program have helped us consistently generate more revenue and bring users back more often. PLUS their support is amazing and respond super fast! Highly recommend them!
Hello, Swaplanet team,
We can't express how delighted we are to receive your positive feedback! It's fantastic to hear that our wishlist, loyalty, and referral programs have been instrumental in boosting your revenue and customer engagement. We strive to provide fast and effective support, and we're thrilled that you've experienced just that. 😍
Thank you for recommending us! We value your partnership and are committed to continually exceeding your expectations. If you ever have more insights to share or questions, feel free to connect with us. 🙏
Best regards,
Begaiym, Reputation Manager
Amazing customer service, response within 30mins and get my problem fixed in less than a day. recommended
Thanks so much for your feedback and recommendation, Jaya Grocer | KLEC!
Quickly and accurately servicing our customers is always a goal for us at Growave. We always love to hear when our customers leave satisfied and we are glad you had a good experience. 😇
We’re very grateful for customers like you and hope you stick with us for years to come! 💖
Thank you for trusting us!
Always fast responses, unless you text them in the middle of the night. Very good customer support - Alex especially is very helpful!
Dear team at Kul og Koks,
It's very lovely to hear your kind words and we highly appreciate it. Our staff works hard every day to provide the best service and we are very glad to hear that we succeeded in it. 😇
Happy Growaving!
Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.
Perfect app and wonderful support service.
I've tried several but the style and support of Growave is fantastic.
I've had Growave since I set up my store and overall it's been a great experience - the wishlist, reviews and loyalty program were exactly what I was looking for and the customer support is second to none! I sent a support request today that required a code change and they had it fixed and working perfectly within a few hours! Incredible team - thank you so much guys!
Hi Cosmic Polish Team,
Thank you so much for your amazing words. 💙
We do appreciate you taking the time to share your feedback. Our main goal here at Growave is to provide the best service for our valuable customers. It is great to know that you love our product and our Team. 😊
Please note that we are always here for you! Happy Growaving!
Adil-Ai,
Customer Support Team