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This app is a great 1-stop shop for reviews, rewards (loyalty program) and wishlists. Very customizable and easy to use. The customer service is top notch! Alex is very knowledgable and is extremely helpful. Highly recommend!
Hey Team at Cheztoon 🥰🤩,
Thanks a lot for your 5-star review 😍! We're very happy to read such kind words.
We always strive to provide you with the best service and help with all questions and requests 🙏!
Please always contact us for further questions you might have. We are always here to help you 💙.
The app works well and the support team are very helpful with queries and functionality of the app.
Easy to use and nice addition to our store
Dear Curaloe - South Africa Team,
Thank you for the positive feedback! We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functionality of the app.
We're committed to providing an easy-to-use solution that adds value to our merchants' stores.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Adil-Ai,
Growave Support team.
I have upgraded my new theme. Growave supported very fast. This will enhance my customer experiences.
Hi, the team at DONHATNOIDIA🌸,
We really appreciate you taking the time to leave us your 5-star review. Thank you so much for trusting us, and we can’t wait to help you again in the future💗.
The team is very attentive to our demands and it really shows they care when you ask them questions regarding the app. After using the app for over a month, I've had a lot of custom implementations that I've asked of them and they were always happy to help. Try them out and see for yourself!
How'ya doin, Kosmosia team?
We are very happy to hear your praise and to know that you enjoy working with us 🥰. Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege 💪.
Thank you again 💜. We will strive to constantly deliver a great experience!
Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work.
Thank you very much and keep it up.
Best regards
Dear La Cigale Shop ,
Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙
Best regards,
Begaiym, Reputation Manager
So far the app is great. The customer support staff is very helpful as well. The BIGGEST thing I was looking for in a reward app is the ability to send redeemable gift card codes. An app I use conflicts with coupon usage, so gift cards are basically the go to for me and I had a ton of issues with that until now.
Hi Seed Needs LLC team,
We appreciate the fantastic review and are glad we could be of service 🥰 . We are so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Once again, thank you for taking the time to provide a review ✨.
Happy Growaving 💙
I use this app for my wishlist and am so happy. whenever I update or change my theme, growave is always ready to update me. I never have to ask first; they always know when and where the right places to put their extensions are.
Hi team VIDA AMOR,
It's so glad to hear that our app makes you happy! 🤩
We always try to help you with your queries and make your experience with us better and better every day!
Let us know anytime if there's anything else we can be of service! 💕
A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.
Dear Shea Shea Bakery team,
On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.
We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.
Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.
If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.
By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.
We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.
Great support and lots of features involved. Just what we we're looking for to grow our store. Thank you :)
Happy Saturday to Re Tech UK Team 🤗💙
Thank you so much for taking the time to provide feedback! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community 😍.
We always strive to provide the best product and support for all our customers 👏.
Looking forward to assisting you again soon! ✨
Incredible support staff. So easy to set up and link to my website. The staff even made sure the colours match back to my website. Very happy with the integration process. :) Would highly recommend.