レビュー (2,149)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2020年5月15日

I am taking advantage of the free 14 days trial and I am amazed. I had a great support from the beginning. They settled the app for me, migrated customers point from another app, they are always present and always helpful . The customers immediately noticed and appreciated the changes ( now they can have a wishlist, can log in from a social network etc) . I will for sure upgrade to a basic plan. So much happy. Does not exitate to try this app!

ChouChouJapan
スイス
アプリの使用期間:2年弱
Growaveが返信しました 2020年5月21日

Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :)

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!

編集日:2020年2月14日

some features aren't working, for example i cant apply test the app on my offline versions of my store even though there's an option for that it doesnt apply, so if i make any changes i have to publish it which makes my customers confused
UPDATE:
Alice from customer service reached out and was very helpful. still there quite some features that i would like to improve. im currently still working with their customer service and hopefullt they can get it done

Mumui
メキシコ
アプリの使用期間:2年弱
Growaveが返信しました 2020年2月17日

First off, thank you very much for sharing your feedback. We value our merchant's opinions and would like to thank you for bringing this to our attention.

We’re sorry to hear of your less than satisfactory experience with our platform and hope you will accept our sincerest and deepest apologies...

We want to assure you that Growave is working properly and the part you mentioned is no exception. The "Active theme" seems to have misled you and for that, we are really sorry.

This option was mostly implemented for our development team so that they could understand which theme they should work on. And we beg your pardon if some confusion has taken place in the description of that part.
Thanks to you, we're going to change its description to avoid any misleading in the future.

Alice has sent a couple of emails to determine how we can provide a solution that makes you smile. :)

It’s been always important to us that our merchants are more than satisfied with our product as well as customer service and we would like the opportunity to dispel any misunderstandings.

Thank you for staying with us, and be sure that this time we will not let you down! :)

2023年1月22日

The application is very good and easy to set up! The support is very responsive and we thank them for all their help!

hadijewelry
スイス
アプリの使用期間:2年弱
Growaveが返信しました 2023年1月23日

Dear Jamila and hadijewelry team ❣️!

Thanks a lot for your 5-star review! We sincerely appreciate your feedback 💛.

And we’re so happy to have you as a customer. You’re welcome to come again anytime 🥰.

2023年2月28日

I have been recently setting up a store with quite some specific aesthetic requirements which I could not edit myself within this app. The support team at Growave have been exceptional and have gone over and above to ensure that the plug ins and widgets not only function, but seamlessly fit in with my site design and look and feel. Can Highly recommend!

Tails and Treats
オーストラリア
アプリの使用期間:2年弱
Growaveが返信しました 2023年3月1日

Hi, Tails and Treats team!

Thank you for your amazing review 🤩.

We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted.

Please, feel free to reach us anytime. We are always here for you ✨.

2020年1月21日

such a nice team. customized my requests patiently, even if I was too peaky.
Very good service. definitely recommended. success growave!

een stip
オランダ
アプリの使用期間:2年弱
2018年6月19日

Good app, has lots of useful features. Kalys always helps quickly with any problems.

Mellow Cosmetics
オーストラリア
アプリの使用期間:2年弱
2023年3月15日

We absolutely love Growave! This app is a game-changer for our business. The loyalty program and reviews feature have helped us increase customer retention and boost our online reputation. The ability to offer rewards for social media sharing and referrals has also helped us expand our reach and attract new customers. The app is user-friendly and the customer support team is always there to help. We highly recommend Growave to any merchant looking to grow their business.

Magpiely
バングラデシュ
アプリの使用期間:2年弱
Growaveが返信しました 2023年3月15日

Hi, Magpiely Team.

Thank you so much for your fantastic feedback ✨.

We are glad to know that our app is helping you in your business. This is our main goal, hence we are doing our best to help merchants like you prosper and develop.

Let us know if you need anything, we are always here for you 😊.

2020年8月3日

Tattu and her team have been fantastic throughout my journey. They are extremely dedicated, very skilled at what they do and always deliver in a timely manner. Awesome App and even better team.

Trivoshop
アメリカ合衆国
アプリの使用期間:2年弱
2018年7月20日

Incredible app, my store looks amazing with their features!

The best part is they have an amazing service team that responds quickly and help the best the can.

Stravio
アメリカ合衆国
アプリの使用期間:2年弱
2020年7月2日

Wonderful customer service with quick responses, answered all of my questions thoroughly with screenshots. Tattu is a great customer service manager. I'm incredibly impressed by this team and what they've done to integrate reviews, wishlists, and account login with social media sharing capabilities onto my site. My website looks so much better now!!

Blair Lane
アメリカ合衆国
アプリの使用期間:2年弱
Growaveが返信しました 2020年7月23日

Thanks for sharing your love! We always strive to provide our services in the most efficient way. Tattu and the rest of the team are delighted by your warm words💕

We are really happy to know that you found our platform and its apps useful! Your feedback motivates us to work even harder and improve Growave day by day!