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I use this app for wishlist, reviews, rewards, referrals, and shop instagram feature. I LOVE their support team -- they are always available to help with nearly any request. TOP NOTCH. I wish the app had a better UX. It feels a bit elementary in terms of design (especially when compared to others like LOOX). It would be nice if I was able to use my own developer to make the changes I want design wise, however the way the app works, if you make any changes to the css files, they get overwritten when the app updates. Overall 4/5 --- amazing functionality and support team, but room to improve on the overall design and customization.
Dear ROYAL CODES 🥰
First of all, thank you so much for your review. So happy to know that you are enjoying Growave so far 🙉
Also, we do appreciate the time you took to share the honest feedback of your experience with us. We always try to exceed our customers’ expectations and are always ready to go the extra mile to help them to get what they want. All teams, here at Growave, are constantly working on the improvement of our app and current features and feedbacks like yours are really important to us. However, as Alex has already informed you recently, due to the policy of the app, we are not able to fulfill all the custom requests of our merchants as of now, we immensely appreciate your understanding 😌
We would love to help you further and make your growth as faster and easier as possible.
Cheers, and wishing you a great weekend ahead ❤️
Perfect.
Tattu and the team are super helpful, the app so smart and cool - 10/10 for me.
Thank you very much!
Hubba-Hubba! Million thanks for this magnificent Review team at מרצ' אנימה ומנגה.
We are on top of the world right now and of course, we will be very glad to pass the message to Tattu and the rest of the team ☺️
We do our utmost to provide top-notch service and it is an honor to get such lovely feedback regarding it, you have made our day.
Thank you so much for your kind appreciation and for staying with us ❤️
Great app and great service customer very helpfull and fast answering thank you very much recommended
It's our pleasure to serve you! And thank youuu for the amazing review! <3
By the way, don’t forget to check our Reviews functionality! We believe you may find it helpful and of course, we are always ready and happy to integrate and perfectly fit it to your store design!~
We're new to Social Shop Wave and are very excited about it - it ticks all the boxes. I love that our customers can directly shop our Instagram and the intelligent way our products are gathered and showcased to our users for an easy and super-visual shopping experience. Kayls has been fantastic in providing fast and friendly support - the best app customer experience we've had by a long shot. THANK YOU :)
Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!
Hi, the team at Lazecca Fashion🌺,,
Thank you for sharing your experience with Growave❤️!
We’ve been working hard on improving our service of the app and we hope this has been reflected in your experience. Our team is always trying to make sure customers have a great time using our product, so we are happy to know that’s what happened for you✨!
Thanks again for your 5-star review😊!
responsive customer service! recommended app!
Love this app, I'm paying for it and maybe its a tiny bit expensive since I don't have that many users using it but just to have it and how it integrates perfectly in the webbshop is just brilliant. And the support is great always friendly and very helpful! I definitely recommend this app!
The function of this app is very powerful. I have used it for more than half a year. Of course, their service is also very fast and efficient. It is absolutely recommended
Hi SILKSILKY Team! 💓
Thanks a lot for the wonderful review that you left us, we do appreciate that you took the time for doing that 😌
All teams at Growave will be happy to read your review and your words are the best motivation to provide the best app with its features and the support that our merchants like you deserve!! 💥
Hope we will have long-term and fruitful cooperation for years. Wish you a great day✨
I have had a few issues in this app however Alex (Customer Support Manager) has been super quicker fix them and he is very kind. I need a little more time running the app in order to recommending 100%.
Hi StoreMus team,
We are very happy to hear your praise and to know that you enjoy working with us. 🥰 Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege. 💪
Thank you again. 💜 We will strive to constantly deliver a great experience!
This rating is on my experience with Growave. I had an issue with my wishlist not adding the items to the wishlist tab on my webpage. I submitted a case and within a day, the support rep fixed the issue. They are very nice and direct. It's always good practice as a customer to show your support team the respect and appreciation they deserve. My rep was happy to help. Thank you support team!