レビュー (2,162)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2017年7月12日

Incredible App and Support - We've been looking for an "All-in-One" Social type system to build our business. SocialShopWave is THE ANSWER!!! Plus, their support is 10 Stars!!!
They installed all the Apps for us, provided excellent followup guidelines and just are super. Handled a few issues we had on our end very quickly and completely, with excellent followup to be sure all OK.
Stop looking for a great social media App System - SocialShopWave is here!

Chic And Unique Gift Ideas
カナダ
アプリの使用期間:12ヶ月
2022年4月11日

I love this app, it has so many great features that add so much to my store. I love that on each product you can show reviews as well as any instagram posts with the product tagged, I feel that this really helps customers trust the brand and product and feel more inclined to buy. Their customer service is also great, they respond to queries very quickly and are able to help resolve issues efficiently!

VIXN
イギリス
アプリの使用期間:12ヶ月
Growaveが返信しました 2022年4月11日

Hi the team at VIXN,

Thank you for taking the time and sharing your love and insightful feedback with us, it`s much appreciated!😊

Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful.

We are extremely happy to know that we help merchants to boost their sales and help them to build trustworthy and loyal relationships with their customers.😇

Happy Growaving 💖!

2015年3月18日

this team is the best to work with. very helpful in answering all my questions, or solving any problems. they respond very quickly to make sure you get the help you need in a timely manner.

the app is easy to manage and install and is a great addition to any store!

The Social Life
アメリカ合衆国
アプリの使用期間:12ヶ月
2022年4月25日

It's a very good application and I would like to highly appreciate the patient follow-up of the Growave's staff Alex.
This growave is very easy and clear to use, a real useful application.

DouceAria
中国
アプリの使用期間:12ヶ月
Growaveが返信しました 2022年4月26日

Hey team at DouceAria,

Thank you so much for such great feedback 😍!

I am happy that our app meets your expectations! We are always ready to help our customers and we value your kind and positive words because it motivates us to work harder and help us to be better. We will continue improving our app and service in order to provide you with the best assistance for our customers 🥰!

Heppy Growaving ❤!

2020年10月20日

Really great app, Tattu and her Dev team were really patient with me to assist me with integrating the app with my required features onto my website in a very timely manner. The wishlist and social media login functionalities both work great! Highly recommend!

X.Yue Shop
オーストラリア
アプリの使用期間:12ヶ月
Growaveが返信しました 2020年10月20日

X. Yue Shop, we are beyond grateful for your incredible review and recommendation. 😍

So happy to see that you are loving our Wishlist and Social Login features, which were seamlessly integrated and adapted to your store design. As you may already know, you also got our Reviews feature available, so please don’t hesitate to give it a try too! 😄

Special thanks for mentioning our support manager Tattu and her Dev team. You are right! They always are going above and beyond. We’ll be sure to share your praises with them! 💕

2022年7月14日

Moved to Growave after being with Stamped for years but got fed up with increasing prices and decreasing levels of support. Growave has more functionality, is heaps cheaper and the service is excellent (thanks, Alex!). Still getting everything set up but am very impressed with both the reviews and the rewards (and the wishlist app is a bonus!). Thanks guys!

Hello Charlie
オーストラリア
アプリの使用期間:12ヶ月
Growaveが返信しました 2022年7月14日

Hi team at Hello Charlie, 💕

Thanks for leaving us such a wonderful review. 🤗

We are thrilled that you loved your experience. We put customer impression and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 👌

With big love from Growave! 💖

2022年5月26日

I just went live with a new theme which included Grove's app and I'm very pleased so far. Their customer service, which I used several times, was prompt efficient, and really seemed to care. First class service. Thanks Tina and team at Growave.

Hand and Paw Project™
カナダ
アプリの使用期間:12ヶ月
Growaveが返信しました 2022年5月26日

Hi, team at Hand and Paw Project™ 😍,

We’re so happy to hear you had a great experience at Growave. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you❤️.

Thanks again for your kind words and for being a fantastic customer✨.

2014年9月23日

Its a Great App. Highly Recommended and the support has been awesome!

Zasttra.com
南アフリカ
アプリの使用期間:12ヶ月
2021年6月18日

I've been using the range of programs offered by Growave for over 6 months now and I can't recommend them enough. There's always someone at hand to help out with any queries or issues. Everything runs so smoothly. With the amount of functionality included at the price point it's an absolute steal! Nothing is ever too much to ask for help with from the team at Growave. If you're unsure definitely give them a go - you won't regret it!

Tiger Lily Crafts
イギリス
アプリの使用期間:12ヶ月
Growaveが返信しました 2021年6月22日

Dear team at Tiger Lily Crafts,

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words🤗🥰.

Rest assured that we will keep on improving our services for valued Growave users like you.

We must note that all this time you have been so proactive and very cooperative, which made our job a lot easier and more joyful.

Please do not hesitate to contact us, we are just a click away😊.

Happy Growaving and have a wonderful day🎈!

2023年11月21日

This was an app that I really enjoyed as their customer service was quick to respond and the functions were great.

We were one of the early users when they were still offering their $9 basic plan but most of the functions have now been removed from us due to the pricing change. We wrote in to customer service explaining our situation, and for a small brand like ours, it's impossible to be paying $149 per month to retain all the features which were available from the plan they promised previously. Most apps out there would still reward their old customers who've been with them since day one, but not in the case of Growave.

It's truly disappointing and now we need to find another review and loyalty app that can fit into our budget. While I appreciate the help that the team has provided for us since day one, this experience has left us speechless.

SLOW RITUALS
シンガポール
アプリの使用期間:12ヶ月
Growaveが返信しました 2023年11月23日

Dear SLOW RITUALS team,

I hope this message finds you well. I wanted to express our sincere gratitude for sharing your valuable feedback with us. Your openness in expressing your experience with our application is genuinely appreciated, and we deeply regret that your expectations were not fully met. We understand the impact changes in our pricing structure can have, especially for our early users, and we sincerely apologize for any inconvenience this may have caused. 😥

The decision to adjust our pricing was made after careful consideration to optimize our services and align with industry standards. However, we recognize and empathize with your concerns, and we are committed to finding a solution that addresses your needs.

It genuinely saddens us that we were unable to meet your expectations. We've made several attempts to reach out to you, but unfortunately, we have not received a response. We understand that your time is valuable, and we apologize if our attempts to connect have inconvenienced you further. However, we are always eager to resume our collaboration and will be available to address any questions or concerns you may have.

If you are open to it, I am available for a phone conversation or correspondence via email at your convenience. I am committed to listening, understanding your requirements, and working towards an optimal solution that satisfies both parties.

Once again, we appreciate your feedback, and we are eager to engage in a meaningful dialogue to address your concerns. 🙏

Begaiym, Client Care Specialist