Growave: ロイヤリティ、レビュー、ウィッシュリスト+ , 2,060件のレビュー
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Really good functions and Excellent customer support I liked so much.
Dear Baredoo Fitness team,
We truly appreciate your positive review! It's great to hear that you found our functions to be of high quality and our customer support exceptional. Your satisfaction is our goal, and we're dedicated to ensuring that your experience with us is nothing short of excellent ✨🥳
Begaiym, Client Care Specialist
I've been using Growave for a little while now, and have been super impressed by their support team's speed and ability to help solve any case big or small. The app itself is wonderful and packed full of features - I've been enjoying its ease-of-use and power as well.
Hey, Club Racers Garage team,
Thank you sincerely for your excellent review! It brings us great satisfaction to know that Growave improved your experience. Should you have any particular features you appreciate or aspects you believe could be enhanced, we would be grateful for your insights. Your input is helpful to us as we work hard to improve our services and better satisfy your needs.
Let's take your Growave journey to even higher heights! ✨
Begaiym, Reputation Manager
Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend
Dear Cafe Najjar team,
Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖
Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app!
Begaiym, Reputation Manager
The app is so easy to use. It is also very useful because it has various customization features.
When there was something I didn't know, the app developers helped me with immediate answers. I am so satisfied.
Hello, PeppermintOne team,
We're delighted to receive your 5-star review! It's fantastic to know that you find our app user-friendly and valuable with its customization features. Our team is always here to provide immediate answers, ensuring you have a seamless experience. 💙
If you ever need further assistance or have more feedback to share, please don't hesitate to contact us. Your satisfaction is our priority!
Begaiym, Reputation Manager
Good
Hello, AMMSUN Beach Umbrella team,
Your 5-star review has truly made our day brighter! We're delighted to learn that you've appreciated our service. Our mission is to ensure our customers' satisfaction, and your review reaffirms our dedication to that goal. Please know that we're always here to assist you with any questions or concerns you may have.
Thank you for choosing us! 🥰
Begaiym, Client Care Specialist
I would strongly recommend this app.
The features are great and in my experience the customer support is excellent should any issue arise.
Furthermore the many features of the app allows you to use this one app instead of the three or maybe even four apps that would be needed in order to get all the benefits that Growave provides.
Dear team at Weriion,
Thank you for the glowing review! We're thrilled to hear you're enjoying Growave's features and experienced excellent customer support. Your feedback on the app's convenience in consolidating multiple benefits is especially appreciated.
If you have any more feedback or suggestions, feel free to reach out. We're committed to providing top-notch service. 💗
Thanks again for choosing Growave!
Best regards,
Begaiym, Reputation Manager
Amazing Customer Service! I love the features this app adds to my website however I can not say enough about their customer service! There have been a couple of times when things weren't showing up correctly & when I emailed the customer service team they responded quickly & resolved the problem. They have amazing communication & are definitely on top of things. Thank you for all of your help!
Dear Calla and Friends team,
We're thrilled to receive your praise for our customer service! Thank you for acknowledging the quick response and effective problem-solving from our team. 😍
At Growave, customer satisfaction is our top priority, and your feedback confirms we're on the right track. We're here to support your website's success, and we appreciate your shout-out.
Please reach out anytime you need assistance – we're always here to help. 🤗
Best wishes,
Begaiym, Reputation Manager
I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a price plan change with the new updates.
Honestly, it is just the dashboard UI update and the features generally remain the same. For me to enjoy the same set of features (VIP tiers, custom address to send email, etc), I will need to upgrade to their Growth plan, which is $149/month!
That's like 16x more expensive. We are a small brand and have two stores, and it is way over our budget. I wrote in to ask the support and was told if I chose not to upgrade my plan, the dashboard would be blocked and the widgets will be disabled on your site.
I am happy to see that Growave.io has grown to what it is now, but shouldn't you also take care of your early loyal customers? I wish that you had a better way to handle this as many other companies would still honor the grandfathered plan even if they introduced the price plan change (maybe without the newer features)
Truly disappointed.
UPDATED: Binzazir reached out to me personally and listened to our needs. In the end, she was able to convince her team to keep the existing plan for us. I changed my review to 5-stars because it is a company that truly listened to their customers.
Hello IREN Shizen APAC team,
Thank you for taking the time to share your experience and providing valuable feedback. We genuinely appreciate your early adoption of Growave and the investment of time and money you've dedicated to integrating our app into your stores.
I understand the concerns raised about the recent price plan change, and I sincerely apologize for any frustration it may have caused. Your loyalty as an early adopter is incredibly important to us, and I appreciate your candid feedback. 🥰
I'm thrilled to hear that Binazir reached out to you personally and was able to address your needs. It's our priority to ensure our customers are heard and feel valued. We're committed to providing the best service possible, and we're grateful for the opportunity to continue serving you.
Thank you for updating your review to 5 stars. Your support means the world to us, and I'm dedicated to delivering even more value to you in the future. If you have any further questions or concerns, please don't hesitate to reach out. 💗
Warm regards,
Begaiym, Reputation Manager
Very good app! The customer service is quick to reply and very friendly.
Hey, team at House of Bones,
Thank you for your 5-star review! 🤩 We greatly appreciate your kind words about our app and customer service. We're committed to providing excellent service and are delighted to hear that our team was quick to respond and friendly. If you have any further questions or feedback, please feel free to reach out. We value your satisfaction and look forward to serving you in the future! 💙
Begaiym, Reputation Manager
Highly Recommend! We have successfully implemented Growave Reviews & Wishlist Functionality. The implementation was simple with all necessary functionality for an ecommerce site. And works seamlessly, with reviews, Q&A and Wishlist all utilized by our customers within days. After reaching out to the Growave Support Team for a solution to implement reviews on collection pages, both the Growave Support and Development Team implemented the solution in less than 24 hours! They kept us informed at each stage, and even shared the details of how this was implemented for our internal team. We are looking forward to implementing the Loyalty & Referral Program next! Great App, Wonderful Customer Support!
Hey, Crua Outdoors team,
Thank you for a wonderful 5-star review! 🤩 We're delighted that you found our Reviews & Wishlist functionality easy to implement and that your customers are already benefiting from it. We're excited to assist you with the Loyalty & Referral Program implementation
We greatly value your positive feedback regarding our Support and Development Teams. Your satisfaction is our utmost priority, and we're happy that you found their assistance valuable. If you require further help or have additional feedback, please feel free to reach out. 💞
Thanks for choosing Growave!
Best regards,
Begaiym, Reputation Manager