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Great support - We were combining sites and they helped transfer the questions/answers and reviews over from the old site to the new site.
Hi Bimson Power Team!
Thanks a lot for your valuable review 🤗.
We always strive to fulfill the expectations of our beloved customers and it means a lot to us to know your thoughts about the efforts we put into work. We do appreciate your kind words and are ready to help you further on your journey with us.
All the best,
Growave Team ❤!
this is a very nice app ..........................................................strongly recommended !!
Growave is an exceptional app that efficiently fulfills its purpose, eliminating the need for three separate apps. The support team is notably proficient, with Aidana standing out due to her swift responses, clarity, and precision.
Dear team of Prime HODL,
We’re so grateful that you took the time to share your feedback with us 🥰. It’s our pleasure to serve customers like you ✨. You motivate us to be better!
Please let us know whenever you need our help 🙌🏻!
It is one of the best experiences we have online. The socialshop wave team is very nice and fast. They could easily solve our problems in a very short time. The app itself is powerful plus an helpful team - we have got a lot more than what we expected. Superb experience!
I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!
Dear team at EcoKidsLand,
Thank you for taking the time to update your review, our team highly appreciates it! 😇
Please be assured that we took into account your feedback and made a huge effort to improve the skills of our Support team. Thank you for helping us to be better ✨.
We truly believe that you won't face any issues you mentioned in your review since our team sincerely regrets about them and already eliminated them.
Please feel free to reach out if any time. The support team is 24/7 is here to assist you. 🙌🏻
We've been using this app for more than a year and can't be more pleased with the product and service. The value is fantastic (it has saved us literally hundreds upon hundreds of dollars) and not only that, if there are ever any issues, their team is quick to resolve them. It does look like some of the UI has been refreshed and it would be great to receive those updates. We receive notice about these updates, but they're not implemented on our shop. Other than that, we highly recommend this app. The value and service is impeccable.
Dear team at Kurly Klips❤️,
Thank you so much for this kind review✨! It absolutely makes our day to hear that you had such a good experience with us and really appreciate your loyalty and continued trust in Growave. We count ourselves lucky for customers like you😊!
you are attracted by the fact that you can have a great experience with all these features in an integrated package. Also, the service quality of the support is very good. It is fast, accurate, and responsible. Assuming, this is the best solution!
Very good app, no problems by far and surely would recommend to others. Very Important - Customer service on a level we would expect to be... Pleasure to deal with Tina today www.PierreFrancis.co.uk
We would like to express our earnest gratitude to you for leaving such a lovely review team at Pierre Francis🙏🏻❤️,
You made our day bright and full of sense with your kind words and appreciation. Thank you so much for your recommendation and support. Btw, Tina is over the moon that you mentioned her name😍.
May you provide us with enough opportunities to serve you more and more🥳.
By far, this is one of the best apps I've added to my store. I love all the social features; how it shows what shoppers are doing. Makes my store look super busy. Plus, other incentives like getting customers to share your store with friends, reviews, and so much more. It really is everything in one! It's a must have!
Customer support is very good! I'd try only Wishlist and I like it! In the next days I will try other app. Thank you