Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
4 juli 2023

Always keep attention to clients, great service!
If you're migrating reviews from another platform, do let Growave do your migration!

AYA Perfumes
Brazilië
3 maanden gebruiken de app
Growave heeft geantwoord 4 juli 2023

Hi team of AYA Perfumes,

Your kind and heart-melting words made our day 🥰✨!
Taking quality care of our valuable customers is our highest priority.

Please let us know whenever you need our help 🙌🏻. We are here for you!

Aidana,
Growave Support team.

16 juli 2023

Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.

Soto Studios
Verenigde Staten
6 maanden gebruiken de app
Growave heeft geantwoord 17 juli 2023

Hey Soto Studios team,

Thank you so much for your positive review!

We greatly appreciate your kind words 🥰. At Growave, providing exceptional customer experience is our top priority, and we are thrilled to hear that we have met your expectations 😊.
We are dedicated to promptly addressing any issues that may arise and ensuring that our customers feel supported 🤗.

If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Growave!

Masha,
Growave Support team.

Bewerkt 5 juli 2023

Great app for collecting reviews and a perfect loyality award programm combined with the wishlist. All three functions are essential for a perfect relationship to your customers!
The best of it is the support - always reacting very fast and sufficient!

Papier & Stift
Duitsland
Meer dan een jaar gebruiken de app
Growave heeft geantwoord 5 juli 2023

Hi Papier & Stift team,

Thank you so much for your fantastic five-star review! We truly appreciate your kind words and your support. It's wonderful to hear that you had such a positive experience with us. 🤗.

Happy Growaving 💙!

Ainura,
Growave Support team 💫

10 juni 2023

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

Gundam Shoppers Network
Verenigde Staten
17 dagen gebruiken de app
Growave heeft geantwoord 10 juni 2023

Hello Gundam Shoppers Network team,
Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

Masha,
Growave Support Team!

15 juni 2023

The app works well and the support team are very helpful with queries and functionality of the app.

Easy to use and nice addition to our store

Curaloe - South Africa
Zuid-Afrika
Bijna 2 jaar gebruiken de app
Growave heeft geantwoord 15 juni 2023

Dear Curaloe - South Africa Team,

Thank you for the positive feedback! We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functionality of the app.

We're committed to providing an easy-to-use solution that adds value to our merchants' stores.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Adil-Ai,
Growave Support team.

30 mei 2023

Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.

Shaving Time
Verenigd Koninkrijk
3 maanden gebruiken de app
Growave heeft geantwoord 30 mei 2023

Hey, the team at Shaving Time! 💜

Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌

Please let us know what we can do for you.

Aidana,
Growave Support team.

6 juli 2023

Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!

Strength of One
Verenigde Staten
22 dagen gebruiken de app
Growave heeft geantwoord 6 juli 2023

Dear team at Strength of One,

Thank you for taking the time to leave us such a great review 🌺!

It's a real pleasure to our ears that you are happy with our app and customer support!
We will do our best to continue to provide you with the highest level of service and product 🙌.

Happy Growaving!💙

Anna,
Growave Support team.

6 juli 2023

Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.

Mi-Home.pl
Polen
4 maanden gebruiken de app
Growave heeft geantwoord 6 juli 2023

Dear team at Mi-Home,

Thank you so much for the fantastic 5-star review! We’re thrilled that you are satisfied with our service. Your feedback is much appreciated, and we hope to be of help again soon! 💗

Janat,
Growave Support team. 🥰

6 juli 2023

Prompt and excellent customer service, would recommend the product and company for all your growth needs.

Bahati Collective
Verenigde Staten
Meer dan een jaar gebruiken de app
Growave heeft geantwoord 6 juli 2023

Hi team of Bahati Collective,

We highly appreciate your recommendation 🥰! Our big team works hard every day to provide 5-star service and we're support delighted to hear that we were able to do it 🤩✨.

The customer support team sends you best wishes 🙌🏻!

Aidana,
Growave Support team.

26 oktober 2023

I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button.
I asked to make this button visible right away, but it seems impossible to implement. I'm not satisfied at all.

Blondesister
Italië
30 dagen gebruiken de app
Growave heeft geantwoord 30 oktober 2023

Hello Blondesister team,

I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere apologies for the challenges you've encountered while using our platform.

I'm truly sorry to hear about the difficulties you've faced in customizing the rewards page and the visibility of the login button. Providing an intuitive and seamless experience is paramount to us, and I regret that we've fallen short in meeting these expectations. 😥🙏

Your feedback is being taken seriously, and we are currently in discussions with our development team to address the concerns you've raised. We are committed to working diligently to rectify these issues and ensure your satisfaction.

Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is instrumental in helping us improve and serve you better. Thank you for choosing us; we greatly appreciate your trust, and we assure you that we will strive to enhance your experience working with us.

Begaiym, Client Care Specialist