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I am in love with this app! I am saving so much money with the app it's amazing! I used to pay $15 a month with Judge.Me and $50/mo with Smile.io. This app has 5 apps included for a small flat fee.
Customer service is top notch. I can say they're almost 24/7, Tina and Alex work with me almost at anytime. They helped set up my store to my exact liking and migrated all my data from other apps.
The UI/UX is pretty simple and effective. It's easy to complete tasks that I need. What more can I ask for?
Hi Leyla Luxe Collection - Wholesale 🥰,
You’ve left a smile on the faces of our whole team with your kind words. ✨. We’re grateful for your feedback. It’s our pleasure to provide the best possible service and we’re glad that this commitment was reflected in your experience. Have a wonderful day🙏!
I needed some assistance in setting up the app and just had some generalized questions as well... customer service was AMAZING and very supportive and helpful. As for the app itself.. I LOVE that I can have multi apps now in this ONE app... I was paying so much for them individually with my old website, and honestly, this reward program is way better at setting up rewards and actions... its just great all around! I Would give it 10 stars if I could!
Hey, our lovely Stamp Anniething Team💘
Thank YOU a lot for that awesome feedback! It motivates us to work even harder and provide our beloved merchants like you with the best support ever. On behalf of our whole team at Growave I would like to express my immense gratitude for having time and leaving us that wonderful review😍
We are lucky to have the opportunity to show you the full power of Growave and we will happily keep assisting you in learning more about our app and its features. Thank you very much for your trust✨
This is the beginning of a beautiful partnership! And wishing you all the best🤞
Great app, simple to install and wonderful customer service with Eldar, fast answers and kind exchange. I've tried several but this one is the one i'm keeping ;-)
Amazing integrations that will help any site build it's presence on social media, engage customers, and help sell more products. SocialShopWaves support has been extremely helpful and responsive in setting up a seamless experiences for my users. Def worth every penny!
I really appreciate this team.
This app is so wonderful and easy to use.
And if you stuck with any problem with this app, you can just contact this team, and they reply and solve the problem within less than an hour.
Highly recommended!
This app USED to be sooo good... and then they "updated". The integrations are so complicated to use now. You can no longer tag similar products for reviews, just honestly, find another app. These guys messed up big time in their "update".
Brilliant + quick support. I can't wait to get my store complete and have it up live! Def recommend!
Just started using the app over the last couple of weeks. Their support to get us up and running has been great. We always get a quick response
Dear team at O My!® Bath and Body 🥰,
We can’t thank you enough for the kind words about Growave. Your review means a lot to us and lets us know we’re on the right track❤️!
Thanks again and have a great day✨!
This app was advised to me on the forum. I am very satisfied. And many thanks to the support service)
- CSV import function is not working.
- No instant chat support. You can only submit your questions and wait.
- All email to your customer will only send out from noreply@socialshopwave.email, instead of your own email domain unless you pay for the VIP plan.
Dear Starry Ferry Books team,
Thank you for sharing your feedback with us. I sincerely apologize for any inconvenience you've experienced, and I appreciate your patience and understanding. Your satisfaction is our top priority, and we are committed to addressing your concerns.
Regarding the CSV import function, we understand the importance of this feature, and we apologize for any inconvenience it may have caused. Our support managers have already reached out to you to assist with the import process. If there are any specific details or inaccuracies in the data causing the issue, please let us know, and we will do our best to resolve it promptly.
We understand your frustration with the lack of instant chat support. Unfortunately, live chat is not available on your current plan. However, our email support is operational 24/7, and our support team is ready to assist you promptly. 💗
Regarding the sender's email address, we apologize for any confusion. The option to customize the sender's email address is a feature available with our Growth plan. We understand the importance of branding, and we regret any inconvenience this may have caused.
Once again, I apologize for any inconvenience, and we appreciate your feedback as it helps us improve our services. We would be delighted to receive your response to further enhance your experience working with us. Your input is invaluable in shaping our services to meet your needs.
Best regards,
Begaiym, Reputation Manager