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I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.
Hi team at Playroom Avenue, 😇
Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to ...
Furious with this application and the customer service. Everything was fantastic in the beginning. They get you onboarded and treat you wonderfully until you're all in and everything is integrated. Then they don't give a damn about you. They have no respect or loyalty to their customers that have been with them for years.
The app is littered with bugs. I don't even know where to start, so I will ...
Dear team atPeachy Athletic
First and foremost, I want to sincerely apologize for the challenges you've encountered with our application and the level of service you've ...
Absolutely horrible experience for my customers and myself ever since installing this app. Be prepared for a LOOOOOOOOOTTTTTTTTTTT of wasted time trying to get customer support to actually help you get anything done when there's an issue- they just want to blame it on Shopify when it's really all on their end
Dear Jetana and Nightmare Before Stitches team,
Thank you for taking the time to share your feedback about our app. We value all input from our users, and we're sorry to hear ...
Had one of the worst experiences with this app. Couldn't even begin to describe the months of back and forth while we helped them solved coding issue, fix crucial bugs and glitches. There is WAY too many codes that Growave implements on your site, 30+. This causes website to be slow and the user experience to be horrible. We upgraded our theme and deleted all the Growave codes because we were ...
Dear team at East Meets West USA,
I’m sorry to hear about your experience with our app didn’t meet the level of service we strive for. We value every merchant and it's ...
Are these a bunch of fake reviews or has something really changed with Growave that has caused it to be broken? We've tried installing growave for our site DeliciousDoor, and have had a series of 20+ emails with their support team because there have been at least 10 MAJOR bugs in their tool that prevent refer-a-friend from working, coupons not being created correctly, Q&A not working correctly. I ...
This was an app that I really enjoyed as their customer service was quick to respond and the functions were great.
We were one of the early users when they were still offering their $9 basic plan but most of the functions have now been removed from us due to the pricing change. We wrote in to customer service explaining our situation, and for a small brand like ours, it's impossible to be paying ...
Dear SLOW RITUALS team,
I hope this message finds you well. I wanted to express our sincere gratitude for sharing your valuable feedback with us. Your openness in expressing ...
Do not leave negative review - for your peace of mind.
No notification when you exceed your orders limit. You are out of answers when customer asks you how to apply reward, because you have no clue and have dig it out. Points aren't calculated correctly in British Pounds. You'll have to adjust every order (when customer spotted) manually.
If you want pease of mind, please do not leave negative ...
Dear Vapesavers team,
We value our customers' opinions and would like to thank you for bringing this to our attention. Moreover, we’re sorry to hear of your less-than- ...
Even though I told them not to call me, they kept calling from different numbers, asking me to change my review. Stop calling me!!!!! It's your APP real issue. Other customer need to know how it works!
The social login function doesn't work at all!!!! I have send the issue video. But the support just say they have tested and it could work.. But I can't work either my friend.
Now they asked me to ...
Dear Megan and the ViVi Stationery Team,
I hope this message finds you well. I want to address the concerns raised in your review and assure you that the issues you faced ...
Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.
Hi, the team at GLX'S Inc.!
Thank you for sharing your feedback. We understand your concerns about the features and pricing, and we appreciate your honesty. Our goal is to ...
Update: Growave destroyed our code: We deinstalled the App and were wondering, why still all checkboxes regarding data security / newsletter-subscription / etc were not working. After a long search and the help by the Shopify support it came up that Growave totally destroyed our code. This lasts even the deinstallation. E.g. somebody creates an account and is not clicking the checkbox for a ...
Dear team at 82NC,
Thank you so much for your feedback! 🙌
We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking ...