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Uninstalled the app wasn't a good experience, however, they have a great customer service so I've decided to change my previous review from 1 star to 4 stars to say thanks for their help!
So far so good. Still just in the testing phase, but it was very easy to install, and looks nice with my site's branding.
Growave has the best loyalty program and wishlist features. It helps businesses increase sales and customer engagement.
Hey, the team at GORO JEWELLERY!
Thank you for your valuable feedback, it's a lot of us!🙌 We do really appreciate your time to share your love around the world.💕
Please stay with the Growave team and we make your experience AMAZING!👌
Customer service wont solve any issues and passes the buck back to Shopify. NO ROI on this service and it's a waste of money for any CPG company
Hi SNACKLINS team,
We would like to apologize for your negative experience with our team.😥
As mentioned in the email reply, our team went ahead and conducted a thorough investigation, and we see that our support manager misunderstood your question.
Unfortunately, this happens when contact is not face-to-face. 😔
That's why the answer has included the information about not reversing the charges, as Shopify Billing helps us with that.
However, as we investigated, we found out that you have faced an issue with removing our app.
If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly at support@growave.io.📩
If you're still experiencing issues, please reach out to us — we're more than happy to help, and we want to make sure that any lingering concerns are addressed.
Btw, to better assist you and correct your impression, I have sent a follow-up email with a personalized suggestion. Please check your inbox for details.
Thank you so much!✨
TOTALLY not amused! The app says it does a bunch of things, but the only free tools are nothing but crap.
When you delete the app, the app leaves a whole bunch of unneeded files in the code section. This is really annoying!
I even don't know If I can delete them, because maybe the triggers are nested in my other code I had from my theme.
TOTALLY NOT HAPPY! This is total bullshit. Thanks for waisting all my stuff!
They do exactly what they say, fully recommend
Hey Essential Outlet team,
A big thank you for your positive feedback and the fantastic 5-star rating! Your recommendation is a great motivation for us to keep up the good work. 💖
If there are specific aspects you liked or any way we can enhance your experience, feel free to let us know. We're excited about the opportunity to serve you again and ensure your satisfaction remains our top priority.
Begaiym, Reputation Manager
I'm in early stages of exploring the app, but what i can comment on now i had an issue in the theme i'm using, although I'm on the free plan. I have contacted the team and I was really happy with the level of support i received from them. they fixed my issue almost same day. good luck for you guys, I always appreciate when i found good customer support.
Sorry guys but i need to give you one star only, i wanted to try the instagram app and got installed so many other apps. once uninstalled there were a bunch of pages and existing code touched so the login didn't work anymore.
We would like to apologize for the inconveniences it has caused you. The thing is that you have installed a wrong app. That’s why other apps were installed. We have another app called Shop Instagram & UGC. If you wish to use only our Shop Instagram app, you can easily install it here: https://apps.shopify.com/instagram-photos
Also, you can remove all of the codes with ONE click using a button on the main page of our dashboard. We value and respect your business, so we always strive to make it so that there is no leftover code after uninstalling our app. Moreover, we are among the first app vendors who were the first in the marketplace who implemented such a special button for this.
If you ever experience such problems, our team would be able to remove all the leftover codes and pages easily. Literally, it will be done in a few seconds. You can just hit the Live Chat button on our website, contact support@growave.io or we can jump on a call to discuss this.
tried to add app and unless i upgraded to a subscription i was not able to add it to my page, had to uninstall and search for a new app
Dear Rustic Urban Co,
We sincerely apologize for the negative experience you've had. Since your feedback, we've updated our pricing and introduced a new free plan, allowing customers to test our application at no cost.
If you have any questions or concerns, please feel free to reach out to us via email at support@growave.io. Your feedback is invaluable, and we're here to address any issues promptly.
Begaiym, Reputation Manager
Love this app..and most of all the service! I recently interacted with Tattu as I was having problems integrating it into my website. She was quick to respond and help me fix it. Really happy and would definitely recommend it.
We will never thank you enough for your amazing review team at Adrisya 😍 ?!
We express our sincere gratitude and appreciation for your time and attention. Thank you so much for being great.
We are constantly trying to be helpers, only for our clients. The satisfaction of our beloved customers is paramount ❤️.
If you need help, we are always here for you