Loyaliteit, Productrecensies + , 1.981 recensies

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

I have been using Growave for my Shopify store, and I must say, their referral and product review features are absolutely exceptional! They provide a seamless experience for our store. I would like to take a moment to express my gratitude to their amazing team for their outstanding service.

The referral feature offered by Growave is a game-changer. It allows my customers to easily refer their friends and family to my store, incentivizing both parties with rewards. The setup process was straightforward, and the customization options were extensive. I appreciate how Growave provides the flexibility to tailor the referral program to match my brand's unique needs.

Additionally, the product review feature has been instrumental in building trust and credibility among my customers. Growave's review system is intuitive and user-friendly, encouraging shoppers to leave feedback and share their experiences and photos with my products with my shopify theme. The ability to display reviews prominently on product pages has significantly influenced purchasing decisions and boosted conversion rates. I am thrilled with the positive impact it has had on my store's reputation.

However, what truly sets Growave apart is their amazing team. The level of customer support they offer is unparalleled. Whenever I had a question or needed assistance, their team was always there to help, promptly and efficiently. Their dedication to ensuring customer satisfaction is evident in their quick responses and willingness to go above and beyond. It's a pleasure working with such a knowledgeable and caring team.

In conclusion, Growave's awesome. I am immensely grateful for the outstanding service provided by Growave's team. Their responsiveness, expertise, and commitment to excellence have exceeded my expectations. I wholeheartedly recommend Growave to any Shopify merchant looking to enhance their referral program and leverage the power of customer reviews.

I just installed the app and I am really excited about all the features it offers. I needed help with customization and I was really pleased with the customer service I received. Anna and her team were on top of it, very quick to reply and made all the changes that I requested. Thank you for making the integration as seamless and quick as possible! M

I don't write reviews a lot, really. But Growave helps me way more than they should, or what I expected from them, with the integration of their app in my custom design. Whatever I ask, they will do everything in their power to solve the problem. That is customer service that is very rare, but I appreciate it. I would recommend it to anyone.

I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.

I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!

First class customer service! I had changed my store theme which hid my review & rewards options. I sent an email to see how to get it back & received very simple instructions for what to do on my end & they did the rest with a smile.

It is not just a app, it is a marketing powerhouse! The on screen and e-mail notifications to customers make customers happy. acting like a low key, on-going automatic marketing campaign, and it's done for you. The customer service and support team are superb. They will be right with you whenever you need them, providing quick and excellent service. Can't be happier! Highly recommended!

Very nice app, mostly rest of the apps just are really expensive but this one has a reasonable price.

Most importantly, their customer support is amazing, I had an issue and they fixed it in less then a day!

Aidana was professional and friendly relaying my query to the right team. Within a very short time my problem was solved.

Being able to offer Reviews and Wish Lists for my customers has been wonderful.

I look forward to launching my first Loyalty Programme.

Thanks and cheers!

Audra's Brooches