Algemene beoordeling
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 juni 2023

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

Gundam Shoppers Network
Verenigde Staten
17 dagen gebruiken de app
Growave heeft geantwoord 10 juni 2023

Hello Gundam Shoppers Network team,
Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

Growave Support Team!

23 mei 2023

I have been using Growave for my Shopify store, and I must say, their referral and product review features are absolutely exceptional! They provide a seamless experience for our store. I would like to take a moment to express my gratitude to their amazing team for their outstanding service.

The referral feature offered by Growave is a game-changer. It allows my customers to easily refer their friends and family to my store, incentivizing both parties with rewards. The setup process was straightforward, and the customization options were extensive. I appreciate how Growave provides the flexibility to tailor the referral program to match my brand's unique needs.

Additionally, the product review feature has been instrumental in building trust and credibility among my customers. Growave's review system is intuitive and user-friendly, encouraging shoppers to leave feedback and share their experiences and photos with my products with my shopify theme. The ability to display reviews prominently on product pages has significantly influenced purchasing decisions and boosted conversion rates. I am thrilled with the positive impact it has had on my store's reputation.

However, what truly sets Growave apart is their amazing team. The level of customer support they offer is unparalleled. Whenever I had a question or needed assistance, their team was always there to help, promptly and efficiently. Their dedication to ensuring customer satisfaction is evident in their quick responses and willingness to go above and beyond. It's a pleasure working with such a knowledgeable and caring team.

In conclusion, Growave's awesome. I am immensely grateful for the outstanding service provided by Growave's team. Their responsiveness, expertise, and commitment to excellence have exceeded my expectations. I wholeheartedly recommend Growave to any Shopify merchant looking to enhance their referral program and leverage the power of customer reviews.

Peppy Buddies
3 maanden gebruiken de app
Growave heeft geantwoord 23 mei 2023

Dear Peppy Buddies team,

Thank you for your detailed review of your experience with Growave!
It means a lot to us that you took the time to share your thoughts with the rest of our community and us.🤩

Your review means a lot to us and lets us know we’re on the right track!🥰

It absolutely makes our day to hear that you had such a good experience with us, and really appreciate your loyalty and continued trust in Growave.

We are always inspired by people that treat their work with attentiveness and care.
So it's a blast to provide thoughtful clients like you with the most useful features and the most effective support, be assured that the pleasure is ours!🤗

Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful!

We truly wish nothing but prosperity and warm welcomes for your business!
From our side, we'll try our best to keep assisting you along this beautiful journey.💙

24 mei 2023

I just installed the app and I am really excited about all the features it offers. I needed help with customization and I was really pleased with the customer service I received. Anna and her team were on top of it, very quick to reply and made all the changes that I requested. Thank you for making the integration as seamless and quick as possible! M

Verenigde Staten
5 dagen gebruiken de app
Growave heeft geantwoord 24 mei 2023

Dear team at Santicler and M 💖,

Thank you! We truly appreciate you taking your time and leaving us such an amazing review!🤗

We do our best to make the experience with Growave easy, and our customer support and developers team are always ready to support you with any requests that might arise.
Furthermore, we hope for a long and productive collaboration.✨

If there's anything else we can do to help, just let us know.
Happy Growaving! 😍

19 juli 2023

I don't write reviews a lot, really. But Growave helps me way more than they should, or what I expected from them, with the integration of their app in my custom design. Whatever I ask, they will do everything in their power to solve the problem. That is customer service that is very rare, but I appreciate it. I would recommend it to anyone.

Ongeveer een maand gebruiken de app
Growave heeft geantwoord 20 juli 2023

Hi Michel and team of BezigeBijtjes,

Thank you so much for taking the time to leave your feedback 🤩!
We are so happy to know that we were able to exceed your expectations and meet your wishes✨😊!

Please drop us a line if you need further assistance ❤️! We are always happy to assist you!

Growave Support team.

23 februari 2023

I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.

Hen House Bath Co.
Verenigde Staten
Meer dan een jaar gebruiken de app
Growave heeft geantwoord 23 februari 2023

Dear Hen House Bath Co.,

Thank you so much for your awesome 5-star review!🤩

Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to assist you!

We wish your business growth and prosperity! 💖

Bewerkt 4 mei 2023

I have been using Growave's loyalty app for some months already. I gave 5 stars before because the technical support team (Tina and Alex) was amazing but suddenly the support team was changed and now it takes hours to get an answer from the support team. Sorry Growave but we customers evaluate an app not only for its technical features but also for the support we get from the team behind the app when it comes to questions or issues.
Update (2023-01-19): I was contacted by the lead of technical support, she apologized and is trying to improve customer service. So far technical support seems to have gotten better but I have not requested too much support lately so I'll keep updating my score based on my experience.
Update (2023-05-04): Customer service is getting better, I usually don't get immediate answers but my questions are answered and my requests are fulfilled within a few hours. Fixing complex bugs that I have reported takes some time but they are eventually fixed. It's fair to recognize Growave's efforts so I'm giving 5 stars now. Keep up the good work Growave!

9 maanden gebruiken de app
Growave heeft geantwoord 7 oktober 2022

Dear team at EcoKidsLand,

Thank you for taking the time to update your review, our team highly appreciates it! 😇

Please be assured that we took into account your feedback and made a huge effort to improve the skills of our Support team. Thank you for helping us to be better ✨.

We truly believe that you won't face any issues you mentioned in your review since our team sincerely regrets about them and already eliminated them.

Please feel free to reach out if any time. The support team is 24/7 is here to assist you. 🙌🏻

18 februari 2023

First class customer service! I had changed my store theme which hid my review & rewards options. I sent an email to see how to get it back & received very simple instructions for what to do on my end & they did the rest with a smile.

Verenigde Staten
Ongeveer een maand gebruiken de app
Growave heeft geantwoord 21 februari 2023

Hi, team of FunkyPeacockStore,

Thank you for taking the time and sharing such detailed feedback on our team. It is great pleasure for us to serve such grateful customers as you ✨.

Our team works hard to keep this level. And you are always welcome if you need our assistance 🥰!

23 maart 2023

It is not just a app, it is a marketing powerhouse! The on screen and e-mail notifications to customers make customers happy. acting like a low key, on-going automatic marketing campaign, and it's done for you. The customer service and support team are superb. They will be right with you whenever you need them, providing quick and excellent service. Can't be happier! Highly recommended!

Touch of Wind
Verenigde Staten
Ongeveer een maand gebruiken de app
Growave heeft geantwoord 23 maart 2023

Hi, Touch of Wind Team!

We are overjoyed to read your 5-star review 🤩! Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always striving to improve.

Please, remember, that you can reach us anytime. We will gladly assist you 😊.

6 februari 2023

Very nice app, mostly rest of the apps just are really expensive but this one has a reasonable price.

Most importantly, their customer support is amazing, I had an issue and they fixed it in less then a day!

Sultan clothe
30 dagen gebruiken de app
Growave heeft geantwoord 6 februari 2023

Dear team at Sultan clothe🌺,

It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team🥰.
Thank you so much for taking the time to leave such a great review❤️!

23 maart 2023

Aidana was professional and friendly relaying my query to the right team. Within a very short time my problem was solved.

Being able to offer Reviews and Wish Lists for my customers has been wonderful.

I look forward to launching my first Loyalty Programme.

Thanks and cheers!

Audra's Brooches

Audra's Brooches
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Growave heeft geantwoord 27 maart 2023

Hi team of Audra's Brooches,

Thank you for your glowing review 🥰 and for supporting our app!

Our beloved customers motivate us to be better and work harder to be able to keep providing 5-star service. We highly appreciated it ✨!

Please feel free to reach out for assistance when you launch Loyalty Program 🙌🏻!
With love,
Growave team ❤️!