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This app USED to be sooo good... and then they "updated". The integrations are so complicated to use now. You can no longer tag similar products for reviews, just honestly, find another app. These guys messed up big time in their "update".
I had the worst experience with this app. And even worse with the customer service. Even though I used app support to set this up. My website was down for 4 days. It was a very expensive fix. How this was handled by growwave… well they lost a customer. Don't recommend it:
Hello Shaman Sisters team,
I extend my sincere apologies for the challenges you've encountered with our app and the difficulties experienced with our customer service. As the ...
I have ran into three major bugs so far. They still have at least one huge bug right now.
1. They had a bug that allowed somebody to share to Facebook over and over with no time delay and generate fraudulent gift cards out of thin air extremely quickly. Somebody ran up probably 750,000 points or so in one evening by doing this on loop. I spent an entire weekend trying to disable the fraudulent ...
Dear team at Paducah Home Theater,
I want to personally express our deepest regret for the significant challenges and inconveniences you experienced while using our app, ...
Large increase in price with no real viable upgrades. I reached out to customer service and was pretty much told to downgrade to free or pay a lot more for you're already getting. No grandfathered pricing. The installation was supposed to be straightforward but took multiple E-Mails to customer service to resolve since the migrated data was not integrating into their service as intended, the ...
Dear Pillowfied team,
I want to extend my sincere apologies for any inconvenience caused by recent changes to our pricing structure and the challenges faced during the app ...
To use all their features you need to upgrade and pay even during the trial period you can not use to test all the features, after trial period is over they will charge you $9.99 monthly.
We deeply apologize for your bad experience. We are normally known for exceptional customer support. However, we would like to note that 30 days of free trial is available on ...
If you're migrating reviews from another platform, do not let Growave do your migration. During the sales demo call, I was cheerfully reassured that they have an expert development team who could do the full migration of my reviews from Yotpo to Growave. Not so. I prepared the csv file according to what I was told but each time their developers tried to import them, customer service would email ...
Dear Fit for a Pit team,
First and foremost, I want to sincerely apologize for the issues and inconveniences you encountered using our platform. Your detailed feedback is ...
If you want to use Klaviyo with this app - STAY AWAY! The integration used to be good, but since they redesigned the app, the integration is brutal. The timing dosen't trigger emails through klaviyo. I've been trying to deal with their customer service in Kyrgyzstan for 6 days and I keep getting this message "Please let me clarify this moment with the developers and get back to you!" The first ...
Hi, the team at ChargeTab,
We are terribly sorry to learn that we have let you down😔. We sincerely appreciate you bringing this to our attention since we are always looking ...
I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button.
I asked to make this button ...
Hello Blondesister team,
I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere ...
In search for a simple refer-a-friend function, I made the mistake of installing Growave. This app is absolute bloatware. It will install all sorts of functionality all over your site. Use with caution as every install has the potential to slow down your site and, unless you're using all functionality, that's by definition a bad outcome. Deleting it required removal from the app itself and from ...
Hi team of Allster and Eddie,
We are so sorry to learn that our app didn't meet your expectations 😞.
Long-term and fruitful cooperation with our valuable customers is one of ...
terrible customer service and technical support. Cannot resolve a so-called easy problem after a few weeks. time wasting!
Hello, dear 幸福站 team!
Thank you for taking the time to leave us a review, your feedback is very appreciated!
Please accept my apologies for the inconvenience and for making ...