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We use this app to help us with reviews, instagram feed, social login and wishlist. It makes so much sense to have one app cover all the bases! So far it all works well. Any issues are dealt with promptly by the support team who are excellent, fast and responsive.
Greetings to team at Sea Level Australia!
We are soo grateful that you found time and left us a review! ❤️
And we're really happy to see that you guys appreciate our all-in-one approach! We always try to include not only interesting and fruitful features, but also our love and care. So thank you again for the love you give back,
Here's to spreading it more! 🦄
I have been using this app for loyal program. I love quick support. I hope this product would be more helpful and convenient near future.
Hello, dear glee-japan team 👋,
Thank you for your valuable feedback on us and for sharing your experience with everyone here. We truly appreciate it and the whole Growave team feels incredibly happy to have a customer like you🥰.
Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time you visit us 🤞. Thanks again for taking the time to leave a review!🤗
Have a joyful week ahead 🎈.
Beautiful and modern design with lovely features that truly gives your store that extra finess and social reach. I especially love their shoppable instagram photos feature. I must also mention that the support team is A+ especially Mr. Kalys Salmakbaev. He is an amazing rep. Its extremely important to me to have great support so that I can get the best use of my applications. So, when I meet a customer representative like Kalys Salmakbaev, I am so much more loyal to continuing a relationship with SocialShopWave because I know I will not be alone on this journey. All the best my fellow entrepreneurs. Try this app today, I promise you, you will not cancel it.
Easy way to integrate review possibilities and social login. The support team was fast and delivered what I needed in a few hours turn around.
I would just like to have some more flexibility when it come to fonts used in automated emails for example. I'd love to use our brand font.
Just worked with Alex who helped me solve a number of issues. He was stellar and incredibly helpful and friendly. Growave has great support as others have noted. One thing is that -- the fantastic value they provide aside -- the Rewards customization and design is sorely lacking and poorly designed. After seeing Yotpo and other loyalty program VIP rewards and related design pages, I'm hesitant to launch with the current Growave look and feel for Rewards. It's not bespoke at all -- and their PageFly integration doesn't extend to Rewards I can have someone code to customize, but that runs risks, of course. But I may go that route as I need something that looks and feels at least someone bespoke and brand customized. I'm definitely using them for all their other apps, and I rate the "5 Stars" for those. And again, their support is outstanding. Fantastic team!
Dear team atGrinning Cat Books,
Thank you so much for leaving us a review, it`s much appreciated✨
We are glad to hear that our customer support team in the person of Alex has helped you so you are satisfied and enjoying it. This is our main and the only priority that our customers are happy and satisfied with our app and customer support services too💖
Your feedback is really appreciated and we do acknowledge that there is always room for improvements and whole our team at Growave constantly doing their best to improve our app, its features, and design as well. However it takes time and definitely, we will keep improving the app, and feedback like yours is indeed important to us, it helps and motivates us to provide the best features and support that our merchants deserve🌞
Regards,
Growave Team😇
I appreciate the Growave team's response as we have worked through problems to reach solutions and get everything operating as we need. When everything is in proper working order, it does exactly what we need for our complex system. I am grateful to the Growave team for being available and helpful, and for bringing so many features that my customers and I use constantly. We will continue to utilize this service as the backbone of our business.
Hi, the amazing team at Harbor and Sprout!
Please let us express our gratitude for your wonderful review! It's our pleasure to assist a thoughtful client like you, and the fact that you appreciate our support means the world to us, truly! From our side, we will try our best to keep contributing to your business's growth 🥰
Have the best weekend!
They are very helpful with my website integration and these meant a lot when you have a whole website to manage. Thank you guys, keep up the good work!
An all in one app for reviews, Q&A, loyalty and more. Very powerful and the team is very responsive. I should say their services have improved even over the past few months.There is definitely room to improve the QA process. I also wish we could integrate with Klaviyo with other plans and not just the highest plan.
Hi there team at Devoteewear,
Thank you a million for sharing your feedback on using our app, it means a lot to us! 🌞
Not only it boosts our motivation to know that our beloved clients are happy with our support, but also you help us grow and improve our platform. And for that, we are sincerely grateful!
As for the integration with Klaviyo, we listened to our customers and made everything possible to make it available on lower plans! With the release of our new pricing this year, you can use it starting from the new "Growth" plan now, so feel free to check it out! 😉
Have a great time ahead!
After I left a bad review expressing my frustration and disappointment with the functionality of this app, Growave have been in contact and sorted all the issues. The app is back functioning well now and the loyalty programme is very popular and well received by my customers. I still have the issue every now and again with an undelivered email, particularly to BT customers, so that’s why I have knocked off a star.
Dear Phoenix Florals Team,
Thank you for revisiting your review! We’re thrilled to hear that we could resolve your issues and that our loyalty program is delivering value to your customers. Your feedback is incredibly important to us and helps drive continuous improvement.
Regarding the email delivery challenges you mentioned, we’re pleased to share that all issues have been fully resolved. You can now count on seamless functionality moving forward.
Your continued trust and support mean a great deal to us. If you have any further questions or suggestions, please don’t hesitate to reach out. We’re here to ensure your experience with Growave remains exceptional. 💖
Best regards,
Binazir
Head of Customer Support Team
Growave
The only app which works so well. Would like some more options on a mobile is not very optimised.