Recensies (2.140)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
16 augustus 2024

Had a rough time with initial installation, however Yzat and the team at Growave were incredibly prompt in resolving each issue individually. In less than 24 hours, the app was functioning at 100%. We're now using it across our 4 stores and the results are great so far! Would definitely recommend for ease of use and implementation.

Osage River Gear
Verenigde Staten
3 maanden gebruiken de app
Growave heeft geantwoord 17 augustus 2024

Dear team at Osage River Gear,

Thank you so much for your fantastic feedback! We are happy that we were able to lighten the installation process and make the time with our app the smoothest one for you. 🙌

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

Bewerkt 11 oktober 2024

Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.

Ethical Nutrition
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
Growave heeft geantwoord 10 oktober 2024

Dear team at Susanna Falken Jewellery🌺,

Your kind words about our app and support team are really appreciated💕. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!

Thanks for choosing us🙏🏻!

Ainura,
Customer Support Manager

15 november 2024

Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !

Phi 1.618 - maison de haute maroquinerie française
Frankrijk
Meer dan een jaar gebruiken de app
Growave heeft geantwoord 16 november 2024

Hello there,

Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.

In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

14 augustus 2024

Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!

Hattaché Beauty & Lifestyle Goods
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Growave heeft geantwoord 15 augustus 2024

Dear team at Hattaché Beauty & Lifestyle Goods,

Thank you so much for your wonderful review! 🌟 We're glad to hear that our team has met your expectations, and we're pleased that Growave has been beneficial for your business. Your recommendation means a lot to us, and we're here to support you whenever you need it. Thanks for being a part of the Growave community!

Best regards,
Anna from the Growave Support team.

Bewerkt 20 november 2024

I'm content with the support team -specially Rashmi, with her quick responses and always helpful and kind. We just migrated to the new update (V2 version) and Growave helped us customize our theme. Everything worked out perfectly and we are happy with the result. Thanks!!

LOADEDSHOP.se
Zweden
Ongeveer een jaar gebruiken de app
Growave heeft geantwoord 2 augustus 2024

Hi Dan and the LOADEDSHOP team,

We greatly appreciate your words! It’s fantastic to hear about your positive experience with our Support team. Your feedback inspires us to maintain our high standards of service, especially regarding the transition to our latest app version for our loyal customers.

Should you need any further assistance or have more questions, please don’t hesitate to contact us. Thank you for choosing us!

Warm regards,
Vlad
Customer Support Manager

7 augustus 2024

The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.

LOFT the Store
Nederland
5 maanden gebruiken de app
Growave heeft geantwoord 8 augustus 2024

Dear team at LOFT the Store,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app. Our team is dedicated to providing top-notch support. It’s fantastic to know that our efforts to prioritize customer happiness and success are making a positive impact.

If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out. We’re here to help! 🥰💗

Best regards,
Janat
Customer Support Manager

27 juli 2024

The Growave team always goes above and beyond to support our shop. Any time I have a question or issue, someone is willing and able to assist via chat in a very timely manner. Also, the value of this app with reviews, loyalty and wishlist functionality is above and beyond efficient compared to needing multiple solutions. Thank you!

MediTea Wellness
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Growave heeft geantwoord 28 juli 2024

Hi, Liz and the team at MediTea Wellness!

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our support team and that you find the Growave app’s features valuable and efficient.
Your feedback truly motivates us to keep providing the best service possible!

​If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to help!

Masha,
Customer Support Manager

11 september 2024

They responded to my issue so quickly and have been so incredibly helpful!

Body Science
Canada
4 maanden gebruiken de app
Growave heeft geantwoord 12 september 2024

Dear team at Body Science,

Thank you so much for your fantastic review! 💕

We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊

Kind Regards,
Saule
Customer Support Manager

25 september 2024

Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent

SuSenGo Toys
Hongkong SAR van China
19 dagen gebruiken de app
Growave heeft geantwoord 27 september 2024

Dear SuSenGo Toys team,

Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.

Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!

Best regards,
Ainura
Customer Support Manager

24 september 2024

Awesome app and great customer service, Masha was kind and helpful, thanks!

Solimè
Italië
13 dagen gebruiken de app
Growave heeft geantwoord 25 september 2024

Dear Solimè team,

Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️

If you ever need anything else, don’t hesitate to reach out. We’re here for you!

Best regards,
Janat
Customer Support Manager