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I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche.
Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box.
However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys.
Did I mention, that all of the support was free? Thanks again!
Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.
Hey, the team at Shaving Time! 💜
Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌
Please let us know what we can do for you.
Aidana,
Growave Support team.
Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.
Hi team of Collect Paris,
Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated.
Aidana and Alex pass their best wishes to you 🫂!
Please reach out at any time you need their assistance! The support team is always happy to take care of your queries!
Happy Growaving 🎉!
I have been using Growave for my Shopify store, and I must say, their referral and product review features are absolutely exceptional! They provide a seamless experience for our store. I would like to take a moment to express my gratitude to their amazing team for their outstanding service.
The referral feature offered by Growave is a game-changer. It allows my customers to easily refer their friends and family to my store, incentivizing both parties with rewards. The setup process was straightforward, and the customization options were extensive. I appreciate how Growave provides the flexibility to tailor the referral program to match my brand's unique needs.
Additionally, the product review feature has been instrumental in building trust and credibility among my customers. Growave's review system is intuitive and user-friendly, encouraging shoppers to leave feedback and share their experiences and photos with my products with my shopify theme. The ability to display reviews prominently on product pages has significantly influenced purchasing decisions and boosted conversion rates. I am thrilled with the positive impact it has had on my store's reputation.
However, what truly sets Growave apart is their amazing team. The level of customer support they offer is unparalleled. Whenever I had a question or needed assistance, their team was always there to help, promptly and efficiently. Their dedication to ensuring customer satisfaction is evident in their quick responses and willingness to go above and beyond. It's a pleasure working with such a knowledgeable and caring team.
In conclusion, Growave's awesome. I am immensely grateful for the outstanding service provided by Growave's team. Their responsiveness, expertise, and commitment to excellence have exceeded my expectations. I wholeheartedly recommend Growave to any Shopify merchant looking to enhance their referral program and leverage the power of customer reviews.
Dear Peppy Buddies team,
Thank you for your detailed review of your experience with Growave!
It means a lot to us that you took the time to share your thoughts with the rest of our community and us.🤩
Your review means a lot to us and lets us know we’re on the right track!🥰
It absolutely makes our day to hear that you had such a good experience with us, and really appreciate your loyalty and continued trust in Growave.
We are always inspired by people that treat their work with attentiveness and care.
So it's a blast to provide thoughtful clients like you with the most useful features and the most effective support, be assured that the pleasure is ours!🤗
Feedbacks like yours are a huge help for us and the greatest motivation to keep doing what we do every day, all our teams here at Growave doing their best to make our app even better and provide the services in a timely manner and make our customers' journey with us perfect and joyful!
We truly wish nothing but prosperity and warm welcomes for your business!
From our side, we'll try our best to keep assisting you along this beautiful journey.💙
This is exactly what I wanted and fantastic support! Response from the support team usually within a few minutes!
Thanks!
Support response time and quality is amazing. Of all the social marketing and login apps we reciewed, this is the best. Most highly recommended!
Amazing, Love the app and the customer support is beyond amazing. they get back to you in no item, and do whatever they can to help you. i highly recommend that you add this app to your store... Big Shout-out to Anton, He did everything I asked PERFECT....
Great complete app! And Free!
Pretty straight forward to install and use.
Fantastic customer service!! Thanks Eldar!
These guys are passionate about their apps and it shows!
One of the best apps on the store so far, hands down.
Awesome app, Great & FAST support..
HIGHLY Recommended... Thanks Anton & the Team!
A really good app - looks good and works like a charm :). The same applies to support - Eldar has been really helpful and fast to answer.
Highly recommended!