Loyaliteit, Productrecensies +
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Recensies (1.294)
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Ik ben blij met hoe de app werkt, de klantenservice is ook erg goed. Ik kreeg een button niet op de juiste plek omdat ik niet zo veel verstand heb van coderen, en dat heeft iemand van de support toen voor me aangepast. Dank je wel!
Hello Iris Borduurt team,
Thank you for the wonderful review! We're glad to hear that you are enjoying our Wishlist features 🙌!
Your feedback means a lot to us, and we value our mutual collaboration. Looking forward to providing you with the top-notch support!
Sincerely,
Jay
Customer Support team
Always top tier, personalized support
Hello team!
Thank you very much for rating our app and posting a review!
Please feel free if you need our assistance or have questions.
We are happy to help you!
Best regards,
Joel
After let's say some technical changes and challenges, the team were able to help me get all the functions of this app working and really well. I have to give the 5 stars for their support and responsiveness. The app itself has some brilliant tools, I need to dive deeper into it so see what other benefits I can find.
I’m really glad we were able to get everything working smoothly after those technical challenges, My colleagues and I spent some time making sure the setup was fully aligned on our end too.
Great to hear the app is already bringing value, and I hope it continues helping you get more out of your customer experience as you explore it further.
Thanks,
Jay
We’ve been using Growave since migrating to Shopify 4 years ago, and it has been a great experience. The reviews feature is especially helpful in guiding customers and boosting purchase confidence.
Thank you so much for your kind words, Team Pinky Paradise—we truly appreciate it!
It’s been an absolute pleasure working with you over the years, and we’re really glad to hear that the reviews feature has helped guide your customers and build confidence.
We’re grateful to be a part of your growth.
Looking forward to continuing this journey together 🙂
Warm regards,
Team Growave (Rashmi)
The Growave support team was incredibly helpful in resolving several issues we had with product ratings showing on our collection page.
They helped us hide the rating when a product hasn't been rated yet, and also fixed the rating display for another sales channel on the collection page.
It's rare to find a team that pays attention to such details across different channels. Highly recommend Growave if you're looking for a reviews app that truly supports its users.
Hello Doughnut Official team,
Thank you for your kind feedback. We’re delighted to hear that you’re enjoying the features and widgets of the Reviews program.
We look forward to continuing to work together in the future and truly value our mutual collaboration 🙌.
Sincerely,
Jay
Growave Support team
BAK IS AMAZING!
Hi team,
I really appreciate the 5-star review - thank you! It's wonderful to know I could sort out your wishlist question quickly and accurately.
Don't hesitate to reach out anytime you need a hand.
Thanks again for sharing your thoughts with me!
Regards,
Bak
The support team quickly helped resolve the issue!
Thank you so much for leaving this review — it is truly appreciated!
Knowing that the wishlist feature is now live and working well for your store makes it all worthwhile.
Don't hesitate to get in touch if there's ever anything else our team can do for you!
Thanks,
Jay
We are very satisfied with both the products and the service. Contact with customer service is always smooth, quick and helpful, which makes the whole experience very positive. Highly recommended!
Hello Marcus and Ornament team,
Thank you very much for posting a review and recommending us!
I am happy to know that the application is working smoothly in your shop.
We are thrilled with the outcomes of the enhancements we implemented for your customers in the Instagram UGC app.
Best,
Jasper
The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.
Dear team at LOFT the Store,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app. Our team is dedicated to providing top-notch support. It’s fantastic to know that our efforts to prioritize customer happiness and success are making a positive impact.
If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out. We’re here to help! 🥰💗
Best regards,
Janat
Customer Support Manager
Edit: With Growave V2, the platform seems more stable. Support is responsive and good at resolving issues. Still, the occasional bug but that is to be expected I suppose. We highly recommend Growave for your store.
Growave promises an all-in-one marketing solution. At first glance, this seems to be true, but we're in the process of incorporating it into our brand-new website, which isn't even live yet, and we're running into bug after bug. The support eventually resolves them, but then we run into something else that doesn't work.
They say we're the only ones impacted by these bugs, which I highly doubt since we're a fresh store with no legacy and few other apps.
We like the promise of it but have been pretty disappointed so far. We hope our experience will increase soon, or we'll have to start looking at alternatives.
Hello, De Spelletjes Vrienden team,
Thank you for taking the time to share your thoughts with us. We greatly value feedback from all our clients, as it helps us refine and improve our services.
Localized bugs can occasionally arise and may differ from client to client. Our team worked diligently to identify and resolve the issue as quickly as possible.
We recognize the importance of a seamless experience, especially when setting up a new store. We remain dedicated to enhancing your experience with Growave. If you have any further concerns or require additional assistance, please don’t hesitate to reach out directly.
Thank you for choosing Growave. 💙
Best regards,
Binazir
Head of Customer Support Team
Growave
