Recensies (2.149)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
17 januari 2022

Great customer service from the Growave team. There are a few more features this app could provide for an in-depth loyalty system though.

ANTIDOTE360°
Singapore
5 maanden gebruiken de app
Growave heeft geantwoord 17 januari 2022

Dear ANTIDOTE360° team😊

Thank you for leaving us a positive review, it`s much appreciated💖

It gives us much pleasure to know that you’ve chosen to stay with us. Your kind ...

17 juni 2021

Went with Growave after comparing different Loyalty & Reward apps. This is one of the best out there, especially when you compare the costs. You get a lot of value for your money. We haven't tested it out in the field yet, but walked through it in a development environment. Looks very promising. The customer service is on point. They are very helpful when it comes to customizing for your theme ...

Dedicated Europe
Nederland
5 maanden gebruiken de app
Growave heeft geantwoord 24 juni 2021

Hello, dear Dedicated Europe team 👋,

Thank you for your valuable feedback on us and for sharing your experience with everyone here. We truly appreciate it and the whole ...

Bewerkt 20 januari 2021

There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.

Cityluxe
Singapore
5 maanden gebruiken de app
3 december 2021

Does everything I need and is better than the old reward app I used. I'm not easy to persuade in changing apps as it's often a lot of work so props to them for making me switch!

Clothilde Store
België
5 maanden gebruiken de app
Growave heeft geantwoord 5 december 2021

Dear team at Clothilde Store,

We do appreciate the time you took to leave us this review😇

We would like to thank you for sharing with us your wonderful feedback regarding the ...

10 oktober 2023

The application is very good, but it has some flaws:

-It's slow to load pages.
-Regarding the rewards program, some ways of rewarding customers are not very effective. For example, customers can share or visit our social networks to earn points, but for sharing, they can cheat, meaning they share nothing and still earn points. Moreover, just visiting doesn't serve much purpose. It would have been ...

Mon Bar à Print
Frankrijk
4 maanden gebruiken de app
Growave heeft geantwoord 11 oktober 2023

Dear team at Mon Bar à Print,

Thank you for taking the time to provide us with your valuable feedback and for giving us a 4-star review. We greatly appreciate your detailed ...

10 mei 2021

Excellent service from the app team. They are fast to get back to your with your questions and are able to help you make small changes so the app works better for your particular store. Only downside is that you cant add birthdays to customers accounts at the till. The customer has to login on a computer and do this themselves.
Otherwise, a great app.

Ella + Eli
Nieuw-Zeeland
3 maanden gebruiken de app
20 augustus 2023

Beaucoup de choses disponibles dans cet application. Comme le programme de points et récompenses pour les clients, des emails automatisés, un compte et une liste de souhait pour les clients. Je suis satisfaite du résultat. Merci.

Easy lifestyle
Canada
3 maanden gebruiken de app
Growave heeft geantwoord 21 augustus 2023

Hey Easy lifestyle team,

Thank you for taking the time to share your experience with other customers.
So happy to know that you are enjoying Growave! 😍

We'll do our best to ...

16 maart 2021

We use Growave for our social proofing, certain email campaigns and referral that is on-the-way. Their customer support is excellent. The interface is not the easiest to navigate, but for our scale of operation, it is comprehensive and decent value for what it does from Reviews, Referrals, VIP and wishlist-ing.

Sappho New Paradigm
Canada
3 maanden gebruiken de app
Growave heeft geantwoord 17 maart 2021

Dear team at Sappho New Paradigm, we really appreciate the time you took to leave us this review. 😇

We would like to thank you for sharing with us your honest feedback ...

11 februari 2019

So far so good. I use the app for the wishlist. Customer support is great. Im happy with is app till now.

Cesi2GO
Mexico
3 maanden gebruiken de app
16 februari 2021

Tattu has been extremely helpful to us and we are so happy to have her as our rep. Thanks for all your help Tattu!

Hairdreams Tapes
Verenigde Staten
3 maanden gebruiken de app
Growave heeft geantwoord 17 februari 2021

Thanks for leaving a lovely review, and mentioning our customer success manager Tattu. You are absolutely right, she always goes above and beyond to help as much as she can. ...