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Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!
Hey, The Tumbler Grip team,
Thank you so much for your wonderful feedback!✨
We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride in delivering exceptional support, and it's fantastic to know that you found our assistance helpful.
Your satisfaction is our top priority, and we're committed to ensuring you have the best experience with our app.
Big thumbs up to you for choosing Growave!
Best regards,
Vlad,
Growave Support team🫶
Great support and the app works really good!
Dear Koiratarvike Haukkula team,
My deepest gratitude to you for this incredible review and for appreciating our service!
🤍💙🤍
We are delighted that you enjoy our app and we are pleased to make our best efforts to be even better each day. Your kind words are the main motivation for us.
We are always here for you if you need our support and assistance anytime. Thank you a lot once again!
Warm regards,
Saule
Growave Support Team
THIS APP HAS AMAZING SUPPORT!! They have been extremely helpful with answering all my questions and even editing some widgets in my shop's theme. They'll always send photos of the changes too to ask if I'm happy with it or if I need any adjustments. It's also just a great app overall with very helpful features for growing your business.
Hello, Slayfire Cosmetics team,
Thank you for your kind words! Absolutely thrilled to hear your experience with us has been exceptional! We take pride in providing personalized support tailored to your needs. Your satisfaction means the world to us, and we're always here to make sure you're delighted with every aspect of our app.
Looking forward to continuing to support your business growth journey! 🎉🫶
Begaiym, Client Care Specialist
We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!
Hello, Petit team,
Thank you so much for your kind words💖 We’re thrilled to hear that your onboarding process, despite being long and detailed, was smooth thanks to our support and development teams. We always strive to provide immediate and effective assistance, and it's fantastic to know that you felt supported and satisfied with the changes.
Your happiness in these first weeks with Growave means a lot to us, and we're excited to continue helping you achieve your vision ✨
Begaiym, Client Care Specialist
Le service client est très réactif et apporte une vraie aide !
Dear team at Herbaflor,
Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you found our customer service helpful. Your satisfaction is our top priority, and we’re grateful for the opportunity to assist you. If you have any further questions or need support, please don’t hesitate to reach out. 💗
Best regards,
Janat
Customer Support Manager
It's an ok app. I've had nothing but issues trying to set it up but the support team has been helpful in resolving issues (5 stars for Yzat!) If you have a POS store this is definitely not the app you want to use. Not having an option to have a variable discount for the POS sucks. I'm too far into it with this app that I'll keep it around for now.
Dear team at Windy Point Soap Making Supplies,
First and foremost, I'd like to express our sincere apologies for not meeting your expectations with our app. Your feedback is invaluable to us, and I want to assure you that we have taken it to heart. 🙇♀️🙏
Currently, the Growave app doesn't support a variable discount option in the POS system due to the limitations of the Shopify POS side. Unfortunately, they do not allow us to add this feature to their system.
Aside from the POS system issue, our app offers integral features such as the 'Wishlist' and 'Reviews,' which enhance user engagement and build trust. Additionally, our Rewards program, Social Login, and Instagram Gallery features aim to improve the shopping experience and drive customer loyalty.
Your satisfaction is our utmost priority, and it drives our continuous efforts to refine and perfect our offerings. Please feel free to reach out with any further concerns or suggestions. We are here to support you.
Warm regards,
Binazir, Head of Customer Support Team 💕
I usually avoid giving the feedbacks to support, but this time I was very impressed. They were helpful, fast and what amazed me the most - they brought a wow effect by helping me with something that I didn't expect from them. Plus the Growave app is very nice, easy to use and has useful functionalities. I recommend them for sure!
Hi, the team at PiggyFest,
Thank you so much, what a wonderful review. It's a real pleasure to our ears that you are happy with our app and customer support!
This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can. Thank you for the positive feedback 🥰!
Binazir,
Head of Customer Support team 💕
Growave has been very accommodating with request and agile communications. I was able to rely on them in updating and fixing issues that is impacting user experience. I am currently exploring more of what is has to offer.
Hello, the team at Skinsation Cosmetics!
Thank you so much for taking the time to provide feedback!❣️
Our team is overjoyed to read your 5-star review.
Please let us know if you have any further questions, we would be happy to help! ⭐️
Anna,
Growave support team!
Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.
Hey there, Mom Store team,
Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. Our responsive support team takes pride in assisting you promptly and effectively, and they extend a heartfelt thank you for recognizing their efforts. It's wonderful to hear that you find our app to be a great value compared to competitors.
We're here to continue providing you with the best experience possible, and our support team is always ready to help.
Thank you for choosing Growave! 🌟🎉
Begaiym, Client Care Specialist
I don't know how good it works, cause i got an 404 error when I try to open it...
Hello, Lovely Gifts By Felicia team,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you encountered with our application. Your feedback is always incredibly valuable to us as it helps us improve our services.
Please be informed that we doing our best to resolve the issue.
I hope my message has reached you, and I'll be awaiting your response. I genuinely intend to assist you and improve your experience with us.
Yzat
Customer Support Manager.