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responsive customer service! recommended app!
Eldar and his team are fantastic - incredibly fast and responsive, and they made this integration a breeze. Really appreciate their partnership!
Love this app, I'm paying for it and maybe its a tiny bit expensive since I don't have that many users using it but just to have it and how it integrates perfectly in the webbshop is just brilliant. And the support is great always friendly and very helpful! I definitely recommend this app!
The function of this app is very powerful. I have used it for more than half a year. Of course, their service is also very fast and efficient. It is absolutely recommended
Hi SILKSILKY Team! 💓
Thanks a lot for the wonderful review that you left us, we do appreciate that you took the time for doing that 😌
All teams at Growave will be happy to read your review and your words are the best motivation to provide the best app with its features and the support that our merchants like you deserve!! 💥
Hope we will have long-term and fruitful cooperation for years. Wish you a great day✨
I have had a few issues in this app however Alex (Customer Support Manager) has been super quicker fix them and he is very kind. I need a little more time running the app in order to recommending 100%.
Hi StoreMus team,
We are very happy to hear your praise and to know that you enjoy working with us. 🥰 Our team is always glad to help our customers in any way we can. Taking care of you and your store is our main privilege. 💪
Thank you again. 💜 We will strive to constantly deliver a great experience!
This rating is on my experience with Growave. I had an issue with my wishlist not adding the items to the wishlist tab on my webpage. I submitted a case and within a day, the support rep fixed the issue. They are very nice and direct. It's always good practice as a customer to show your support team the respect and appreciation they deserve. My rep was happy to help. Thank you support team!
Nothing but positive experience from the app and friendly customer support. Takes less than 24 hours to hear back. And issues are resolved quickly.
Good day team at Toaster's Treats 🥰!
We are sending our immense gratitude for taking your time and leaving invaluable feedback.
Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you🥳.
We hope to have the pleasure of doing business with you for many years to come 😇.
Even though I told them not to call me, they kept calling from different numbers, asking me to change my review. Stop calling me!!!!! It's your APP real issue. Other customer need to know how it works!
The social login function doesn't work at all!!!! I have send the issue video. But the support just say they have tested and it could work.. But I can't work either my friend.
Now they asked me to create an account then could use the social login function. If so why it is called social login???? All we want is customers don't need to create an account and easy login. Too bad. Bad product bad service! Stay away from this app.
Dear Megan and the ViVi Stationery Team,
I hope this message finds you well. I want to address the concerns raised in your review and assure you that the issues you faced with our app have been resolved. Your feedback is invaluable, and I appreciate your patience throughout this process.
I apologize for any inconvenience caused by our attempts to reach out. Our intention was to assist you in resolving app issues, and I understand our communication may not have aligned with your preferences.
I'm grateful for your efforts in sharing the issue video and your eagerness to help identify the problems. Our dedicated developers have worked to ensure everything now functions as intended.
Your feedback is taken seriously, and adjustments have been made to address the issues you faced. My goal is to provide you with a seamless experience with our app.
I also want to apologize for any inconvenience caused by our phone calls. I tried to reach out to discuss and address concerns directly. Our team hopes for a chance to regain your trust and collaborate again.
Thank you for sharing your thoughts. If you have additional feedback, please reach out. I look forward to providing you with an improved experience in the future.
Warm regards,
Begaiym, Reputation Manager
Very nice app, added so much value to my store in a nice layout!. Client support are the best, very friendly and fast reply. I highly recommend.
Awesome app. What I love about this app the most is the Instagram feeds and the fact that you can start small and as your business grows, you can add more features. All the apps you need to ignite your e-commerce business in one.