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Great loyalty scheme app, has all neccesary features and a helpful support team.
Would highly recommend to anyone looking at putting a store loyalty scheme in place
Hi team of Blue Almonds Ltd,
We highly appreciate your taking the time and sharing your feedback 🥰!
Please feel free to reach out anytime you need assistance ✨. Our team is always happy to help you!
Aidana,
Growave Support team.
The developers of this app are phenomenal to work with. They do what they say they will do when they say they will do it in helping to install different features. The commenting system is so much better than the standard one of Shopify and the other features they integrate are well-thought-out and help to build community. I would recommend it without hesitation.
always going the extra mile to assist their customer. i'm so happy and satisfied customer for almost a year now. exceeded my expectation.
It is a great app and the chat assist is fast too. The only thing I would add into the app is an auto discount for my customers when they purchase based on their tier. It is more rewarding and it's easier to retain them. Unless it is already in the app which i don't know how to set it
Dear team at Fravi Sdn Bhd (Bebehaus) 562119-D🤗,
Thank you for your positive review of our app! We're thrilled to hear that you find it great and appreciate your kind words about our customer support managers💗.
We appreciate your suggestion about adding an auto discount feature for purchases based on customer tiers. While this feature is not currently available in the app, we'll definitely take your feedback into consideration for future updates. Moreover, we have several workaround rules that give out discounts to customers as a reward for their purchases. If you have any more suggestions or questions, please feel free to reach out. We're here to help🙌🏻!
Amazing customer service, response within 30mins and get my problem fixed in less than a day. recommended
Thanks so much for your feedback and recommendation, Jaya Grocer | KLEC!
Quickly and accurately servicing our customers is always a goal for us at Growave. We always love to hear when our customers leave satisfied and we are glad you had a good experience. 😇
We’re very grateful for customers like you and hope you stick with us for years to come! 💖
Thank you for trusting us!
Always fast responses, unless you text them in the middle of the night. Very good customer support - Alex especially is very helpful!
Dear team at Kul og Koks,
It's very lovely to hear your kind words and we highly appreciate it. Our staff works hard every day to provide the best service and we are very glad to hear that we succeeded in it. 😇
Happy Growaving!
I've had Growave since I set up my store and overall it's been a great experience - the wishlist, reviews and loyalty program were exactly what I was looking for and the customer support is second to none! I sent a support request today that required a code change and they had it fixed and working perfectly within a few hours! Incredible team - thank you so much guys!
Hi Cosmic Polish Team,
Thank you so much for your amazing words. 💙
We do appreciate you taking the time to share your feedback. Our main goal here at Growave is to provide the best service for our valuable customers. It is great to know that you love our product and our Team. 😊
Please note that we are always here for you! Happy Growaving!
Adil-Ai,
Customer Support Team
Perfect app and wonderful support service.
I've tried several but the style and support of Growave is fantastic.
love this app and all the features. the wishlist portion has already made us a bit of money, and very excited to start utilizing various promotions with the loyalty program.
Dear halfpricedmacs team,
Thank you for your kind words about our app and features—it means the world to us! 💖
It's fantastic to hear that our app's Wishlist feature is already boosting your sales! We're just as excited as you are to see how our loyalty program will enhance your promotions and grow your business further.
Thank you for your enthusiasm, and remember, our team is always here to support you. 🤗
Best regards,
Begaiym, Reputation Manager
I don't write reviews a lot, really. But Growave helps me way more than they should, or what I expected from them, with the integration of their app in my custom design. Whatever I ask, they will do everything in their power to solve the problem. That is customer service that is very rare, but I appreciate it. I would recommend it to anyone.
Hi Michel and team of BezigeBijtjes,
Thank you so much for taking the time to leave your feedback 🤩!
We are so happy to know that we were able to exceed your expectations and meet your wishes✨😊!
Please drop us a line if you need further assistance ❤️! We are always happy to assist you!
Aidana,
Growave Support team.