Loyaliteit, Productrecensies + , 2.050 recensies
Verfijnen
-
Op beoordeling
The app is very useful. In addition the support team is very helpful, which enhances the experience even more!
This app is amazing. Not only does it do everything from reviews, to FAQs to wishlist to social sharing and more, but their customer and IT support is the best I've seen. No ask is too small and they give each one their full attention.
I had a problem integrating with another app which didn't have a pre-set integration and Growave worked at it and even reached out to the other developers until they got it working! Can't recommend this team highly enough.
We have just launched, but Growave has been integral in making our website as friendly to customers as possible. We're using the Reviews, Rewards, and Social login. So far out customers have loved it and the Growave team has been incredibly helpful in customizing everything to meet our needs. We will soon use the Instagram function as our product gets to the consumers, but overall I've loved the app. I won't know my returns on Growave for a month or so, but customer satisfaction seems to be boosted by it already, so as a new company, that's really helpful Rewards - really easy to customize and there are probably 30 pre-built options for rewarding, so really easy to use.
Reviews - also really easy to use and I integrated Klaviyo to take care of the emails and keep everything together. Other things - allows for color and font customization to fit your brand!
Greetings Swiff team!
Thank you for your lovely feedback! Aww, your words have melted our hearts 🥰. Words cannot express how happy we are to hear that both you and your users are happy with our app. It's our greatest reward ⭐.
We work tirelessly to improve all areas of our app and provide service, so your words and emphasis on features you loved make our work enjoyable. Thank you again for your love and support 💜!
Great customer service and great app. Has everything you need even with the basic package. One-stop shop to take you website to the next level.
I went for this app for the review system. It works well. And support system is really helpful (thanks Alice).
Can’t rate 5stars yet since I didn’t tried all functionalities
I am taking advantage of the free 14 days trial and I am amazed. I had a great support from the beginning. They settled the app for me, migrated customers point from another app, they are always present and always helpful . The customers immediately noticed and appreciated the changes ( now they can have a wishlist, can log in from a social network etc) . I will for sure upgrade to a basic plan. So much happy. Does not exitate to try this app!
Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :)
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!
some features aren't working, for example i cant apply test the app on my offline versions of my store even though there's an option for that it doesnt apply, so if i make any changes i have to publish it which makes my customers confused
UPDATE:
Alice from customer service reached out and was very helpful. still there quite some features that i would like to improve. im currently still working with their customer service and hopefullt they can get it done
First off, thank you very much for sharing your feedback. We value our merchant's opinions and would like to thank you for bringing this to our attention.
We’re sorry to hear of your less than satisfactory experience with our platform and hope you will accept our sincerest and deepest apologies...
We want to assure you that Growave is working properly and the part you mentioned is no exception. The "Active theme" seems to have misled you and for that, we are really sorry.
This option was mostly implemented for our development team so that they could understand which theme they should work on. And we beg your pardon if some confusion has taken place in the description of that part.
Thanks to you, we're going to change its description to avoid any misleading in the future.
Alice has sent a couple of emails to determine how we can provide a solution that makes you smile. :)
It’s been always important to us that our merchants are more than satisfied with our product as well as customer service and we would like the opportunity to dispel any misunderstandings.
Thank you for staying with us, and be sure that this time we will not let you down! :)
such a nice team. customized my requests patiently, even if I was too peaky.
Very good service. definitely recommended. success growave!
Good app, has lots of useful features. Kalys always helps quickly with any problems.
By far the best customer loyalty app. The customer support is 10/10 and super helpful. I am glad that I switched to this app. Keep going!
Hi, Marion and Seifenfeestore team,
Thank you for your awesome feedback! You made our day ✨!
Our team always tries to perform excellent Customer service, and this is the main reason that we have such incredible customers, like you 🎇!