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Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller!
And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade!
Lastly, thank you to all who read this! I wish you all a wonderful day!
Hey Team!
Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day!
We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you.
Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth.
Wishing you a wonderful day as well! 😊
Warm regards,
Growave Support Team
I am very satisfied with the support staff of growave. They are consistently very responsive on online chat and in most of times, provides the needed support you need.
The app itself is a good cost-effective alternative to provide great customer experience for our site.
Hey Paradise Galleries team,
Thank you so much for your wonderful review! 🤗 We’re thrilled to read such kind words and truly appreciate your feedback.
Please remember, we’re always here to provide you with the best service and assist with any questions or requests you may have! 🙌
Wishing your business continued prosperity! ✨
Begi,
Customer Support Manager
We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)
Dear team at USTAR Cosmetics,
Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊
It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us!
Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨
Warmest wishes,
Ayana
Customer Support Manager
We recently switched to Growwave (from LOOX) and the experience has been exceptional! With over a decade of marketing experience, I’m always cautious about tech support, especially when it’s primarily email-based. But Growwave’s team has blown me away. Their support is fast, clear, and easy to understand. They've efficiently handled all requests and keep me updated throughout the process. The features have also enhanced both the look and functionality of our site. If you're hesitant about switching, I can confidently say the transition was seamless. I rarely leave reviews, but this one was well-earned.
Dear Lindsey and the team at Four Star Seafood and Provisions,
Wow, what a fantastic review—thank you so much for taking the time to share your experience with Growave! 🌟
We’re absolutely over the moon to hear that your switch from LOOX to Growave has been seamless and that our support team has exceeded your expectations. Your kind words truly fuel our passion for providing top-notch service.
With your expertise in marketing, we know you have a sharp eye for both functionality and customer experience, so it means the world to us that you found our features to elevate both the look and performance of your site. We always strive to keep things smooth and efficient for our users, and it’s heartwarming to know we've earned your trust!
Should you ever need assistance or have any new ideas, we’re just an email away—ready to continue making your Growave experience exceptional. 😊
Thank you again for the wonderful review and for being part of the Growave family. Here's to continued success together!
Warmest regards,
Anna & The Growave Team 💫.
I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!
Dear Tran Thao Van and the team at HANNAH CANVAS,
Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through!
If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙
Janat,
Customer Support manager
Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.
The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.
Excited to start using the features! Feeling good about working with the team at Growave whenever needed!
Dear Snake River Seed Cooperative team,
Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.
We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.
Rest assured, we’ll be here whenever you need support!
Warm regards,
Vlad
Customer Support Manager
Brilliant, there support team is fantastic, we needed some customisation done and they managed to get this done for me really quickly. Would def recommend Growave. Thank you for all your help.
Hi Team at The Keto Collective,
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had such a positive experience with our support team. It’s wonderful to know that the customizations were exactly what you needed.
Your recommendation means the world to us, and we're here anytime you need further assistance. Thanks again for choosing Growave!
Best regards,
Janat
Customer Support Manager
We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!
Hey, ProSoccer team,
Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳
Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!
Sincerely,
Anna from the Growave Support team.
Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.
Dear team at Clean Beauty Market✨,
Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist!
Thanks again for your support! 😊
Best regards,
Begi from the Growave Support team.
I have been using Growave for a number of brands and it is one of the best value option for Loyalty and Reviews (where both features work together without having to configure across different apps). The support is second to none, they are incredibly helpful and quick to respond. I 100% recommend this app over the other obvious apps on the market.
Dear team at Stan Ray,
Thank you so much for your heartfelt words! 🤩
It truly warms our hearts to hear how much you appreciate Growave and the support team. Our primary strength lies in providing our clients with the convenience of accessing the most important features in one place, and we are delighted to hear that we have enhanced your experience. ✨
Your feedback is invaluable, and we are grateful for your trust in us. If there’s anything else we can do to assist you, please don’t hesitate to get in touch.
We are always here to support you and help your business thrive! 🤍
Best wishes
Saule
Customer Support Manager