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Sehr guter Kundensupport! Antwortet sehr schnell! Die Funktionen der App kann ich nur empfehlen. Ich bin sehr zufrieden. Preis Leistung super!
Dear Watch Bandery Team!
Thank you so much for your review 😊.
We are always happy to assist you to build your business. It really thrills us to know that we could help you to achieve your goals.
Please, do not hesitate to reach us anytime ✨.
We've had Growave running for a while now but only just got around to really deepdiving into it and marketing to our customers. I had to prove all the functionality before I sent emails and got myself into a pickle.
So after playing with it I had a few questions on how it ran properly and the support person was very patient with my investigation and we were able to answer all the questions I had.
There's definitely some functionality which would make the platform better but you need to understand what each version you're paying for offers.
So far so good!
Hi, Tonight We Dine team,
Thank you a lot for the high rate of our team as well as our app, it is highly appreciated by us!🙏
We do our best to make the experience with Growave easy, and our customer support and developers team are always ready to support you with any requests that might arise.
We hope for a long and productive collaboration. 💖
Happy Growaving!⭐
Excellent customer service! The Growave Team gives 100% even if I'm currently just on a free plan. They basically made everything work for me. Couldn't have done it without them.
Update 28-09-2022: The "Inclusive tag" functionality within the Rewards program setting "ways to spend" does not work. When a user attempts to save tags "inclusive tags" in a custom discount option, the user receives a "Something with wrong" error message - and the settings do not save. This means you cannot separate ways to redeem rewards between program tiers like GOLD | SILVER | BRONZE - all customers will see all ways to redeem options regardless of their tier. This is a persistent bug that has been ongoing for over 3+ months now and is still unresolved. Whilst support is very accommodating and fast to respond to requests for updates on this bug it does not remove the fact that the bug is critical to the core functionality required to administer rewards tiers "ways to spend". I'm hoping for an expedited solution to this issue or else we will have to move to another platform because Growave does not work the way it is supposed to regarding the Rewards program functionality. I'm not sure how other merchants are not having issues with this bug. I'd love to know a workaround if one exists. Initial review 23-05-2022: Growave is a great solution to consolidate multiple apps into one cost basis. We have migrated from for other solutions into Growave which saves us operational time and reduces our costs. We have had a few minor support requests to help get us up and running and the Support team has been great - thank you Alex and Tina. We recommend to you Growave for your reviews, rewards and wishlist functions for your Shopify store.
Hi Ellus & Krue team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your review means a lot to us. Thank you for choosing Growave. We’re here for you anytime 🤗.
Happy Growaving 💙
This app was exactly what I needed for my online store to have a community-like experience. I can't say this enough, but the customer service on top of that is absolutely outstanding! I would highly recommend this app.
So far so good - awesome quick, flexible and thorough support! Ready to try out some of the other offerings (started with Wishlist).
Thank you for making our day so special with such a wonderful review! Yay! We are excited to see our Wishlist on your store! :)
After reviewing your store, we believe that the next thing you should pay attention to is our Reviews which is a key component of strengthening stores' social proof. Moreover, it actually increases sales, builds your credibility, Improves SEO, drives traffic to a website, and can help you spread your brand.
If you're moving from another platform and already have any existing reviews, we'll take care of their transfer into Growave for you.
On top of it, we will definitely take into account the minimalist style of your store and make sure that our widgets are clean, austerity, and concise when integrating them. ;)
Ping us if you are interested, we are just a message away!
does this app work with the empire theme on shopify? I used it for the debut theme and it worked well, but now that i've changed the theme i dont see it anymore. Customer service is good, someone reached out to me immediately to assist me with this!
Thanks for your feedback!
Growave works with any theme on Shopify. It lets you change colors, backgrounds to fit your branding color and design.
In case of switching themes, our files need to be re-integrated into the current theme.
We always reach out to inform customers about it and once we have merchant's confirmation we will re-integrate our files in no time :)
These dudes are awesome! Cant beat the support. App is a bit tricky to set up, but only bc its capable of so much and has so many options. I highly recommend!
The support team for this app is one of the best I have ever seen! While I have loved using the app, it has been incredible the speed at which the support team can help customise features to your specific store, its amazing! I was chatting to the support staff, Anna, and she was able to get everything coded and customised specifically to my store within an hour! Amazing. 10/10
Hey, Out of Sorts team,
We greatly appreciate your glowing review!✨ It's fantastic to hear that you've been impressed by the level of support provided by our team, particularly Anna.
Our team takes pride in going above and beyond to meet the unique requirements of each customer, and we're thrilled that we could swiftly customize the app features to fit your store's specifications. Your satisfaction is incredibly important to us, and we're committed to ensuring that you have the best possible experience.
If you have any further inquiries or need assistance in the future, please feel free to get in touch. We're always here to assist you! 💙
Begaiym, Client Care Specialist
Ayana was super helpful with an issue I had displaying the review stars under the collection pages. The app is working very well.
Hi Diana and the team at Fresa Banana,
Thank you for your incredible 5-star review! We are thrilled to hear that you had a positive experience with our app and services. We sincerely appreciate your support and trust in our platform.
Your satisfaction is our ultimate goal, and we are delighted to have met your expectations. We wish you continued success and growth in your business endeavors ❤. Should you ever need any further assistance, please don't hesitate to reach out to us.
Best wishes Ayana,
Growave Support team.