Avaliações (2 112)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
23 de janeiro de 2023

I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.

Playroom Avenue
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Growave 9 de fevereiro de 2023

Hi team at Playroom Avenue, 😇

Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to provide our customers with the best possible experience, and we regret that we fell short in your case. 🙏🏻

We take all feedback seriously and we would like to use this opportunity to make things right.

We have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. Our aim was to ensure a clear and accurate understanding of the situation with the Reviews feature as this information could assist us in comprehending the circumstances better and making the necessary improvements.

We would greatly appreciate it if you could reach out to us at your earliest convenience so we can discuss a resolution that will work for you. ⭐️

24 de fevereiro de 2023

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Sagittamed
Alemanha
21 days usando a aplicação
Questão respondida por Growave 24 de fevereiro de 2023

Hi Sabine and team at Sagittamed🙌

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. 🤗
Always ready to assist you and make your experience brilliant with our app.

Happy Growaving. ✨

Editado a 7 de maio de 2023

英語ができない日本人ですが問題なく使えます

管理画面のUIもシンプルで言語も日本語が選択できるので、基本的な設定はスムーズにできました。ヘルプページも機能ごとによくまとまっているので参考になります。
とは言え、ところどころ設定でつまづいた部分やストアの表示についてカスタマイズ要望があったので、メールでサポートに問い合わせました。サポートは日本語対応していませんが、翻訳ツールを使って快適にコミュニケーションが取れます(私は英語は全く使えません)。返信も半日以内で来ますし権限を付与して直接ストアのコード編集までしてくれます。
良心的な価格でここまで親切にサポートしてくれることにとても驚いてます。

ストアをオープンしたばかりなので現在はお気に入り機能とレビュー機能のみの利用ですが、ストアの成長に合わせて他の機能もぜひ活用したいです。

noblechairs日本公式オンラインストア
Japão
21 days usando a aplicação
Questão respondida por Growave 9 de maio de 2023

Dear Noblechairs Team,

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our company and that we were able to meet your expectations 🤩.

Your feedback is greatly appreciated, and we are proud to have been able to provide you with the excellent service and support that you deserve. It is our goal to ensure that every customer feels valued and satisfied with their experience, and we are glad to have accomplished this with you.

If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and provide you with the support you need 😊.

12 de fevereiro de 2020

I love this App. And the customer service (Tattu Kachieva) I received has been out standing. It was installed quickly and looks great on my site.

Baby Bump to Munchkins Clothing
Estados Unidos
21 days usando a aplicação
16 de fevereiro de 2018

Love the ease of use of this app. Tremendous customer support. The daily email tips are very helpful. Great app!

Decalvenue
Estados Unidos
21 days usando a aplicação
26 de agosto de 2019

Support is very usefull and really helps us out with our questions. Nothing to point, until now our experience is amazing.

URBAN NATURE
Portugal
21 days usando a aplicação
Editado a 17 de agosto de 2022

The Growave app is a very powerful all-in-one app that encompasses many features that are useful for e-commerce stores. The app is fairly easy to configure and it's UI / UX is simple and intuitive. The greatest part of the app is the translation function which allows for any and all translation of every single word within the app. My store's local demographic isn't English so having this function is extremely helpful versus smile.io is extremely very limited in language support.

wagu wagu
Hong Kong, RAE da China
21 days usando a aplicação
Questão respondida por Growave 22 de agosto de 2022

Hi Wagu wagu team😊,

Thank you for sharing your thoughts, we are more than happy that we were able to resolve the issue. We will try to improve the app and the customer service since every customer's feedback is valuable, and it is a perfect opportunity for us to see where we need to make changes and developments.

Once again thank you! 🙌

12 de agosto de 2020

So far awesome! Great help from the team for setting it up!! Looking forward to everything it has to offer :)

The Purple Magnolia Boutique & Gifts
Estados Unidos
21 days usando a aplicação
12 de março de 2015

This app works exactly as the developer says it will. I'm happy with the content and look of the changes to my store. Not only that, but their support is beyond awesome! Very fast response time. They go way beyond the norm in terms of support. Thanks, Anton! You deserve more than the mere 5 stars I can give.

Alchemy of Bliss - The Shop
Estados Unidos
21 days usando a aplicação
29 de junho de 2021

The app is great it has many useful features and the support team is amazing. They help you integrate everything and solve any issue you may have. :)

Palalami
México
20 days usando a aplicação
Questão respondida por Growave 30 de junho de 2021

Hey Palalami Team,

Thank you so much for taking the time to leave an incredible review! It drives us to deliver the best product and effective support🌟.

It was a big pleasure for our team to work with you. Please don’t hesitate to reach out to us if there is anything else we can help you with, we’ll be happy to assist you😊❤️!